Today I replaced my battery. Jonathan did a great job and gave me customer service with a smile…read more Battery Installation took about 30 minutes and I was on my way. I love this location because Jonathan and Ron always gives excellent customer service. I'd definitely recommend this location to my friends and family. It was the overall experience for me. Thanks Jonathan

It does the job. I…read morecame into Advance Auto parts today looking for windshield wipers and wind shield cleaning fluid. When I came in there were two customers, one person working the register, and one other employee outside. It took about 5 minutes for me to be waited on, but once I was, service moved pretty quick and they had the blades I needed at a decent price. The store seemed pretty stocked with parts, tools, etc, with several store aisles to walk, and several "behind the counter" aisles, when they vanish, looking for that part you asked for. I've visited this advance auto several times over the years and it's in an awkward place at the corner of Covington highway and Paul Edwin drive, more so to get out than to get in (it's pretty easy to get in the lot). They're also located next to a Honey Baked Ham for reference. Is it the best store? I dunno...but it gets the job done for me

I needed new bulbs for my taillight. the general manager, Larry, offered to assist me putting in…read morethe bulbs! He was so kind and provided tools that I didn't have to help me! Also, it was raining and he stood out in the rain to help me fix my light!! WHAT WONDERFUL SERVICE!

The associate, Charles was efficient, kind and well dressed for his job. We could not get my car to…read moretake a jump. He did not give up! The battery is way in the back and he kept trying till the car started. I wish every business had a Charles working for them! Thank you!

Absolutely horrible customer service. I was calling for a…read morepart estimate an I was rudely hung up on before I even said hello. Once I called back again to which the lady who answered the phone again. Which I found out her name is Sabrina. i was told my estimate for my part and that she could go get it an hold it now, I asked if I could call back once I got more estimates and if I decided to go with them. She said yes I called back after about 10mins of looking to let her know I indeed needed the part and that she could get it an hold it. She answered the phone again rudely saying "I told u we had it before an I could've gotten it then." To which I told her I wanted to call around first that is why I'm letting her know now I didn't find anything cheaper. To which she continues to say remarks like I was back there before u need to wait til I finish up with my customers so hold. I asked her why would she answer come back just to put me on hold again if she could just hold it. She said I gotta relook it back up and she is going to pray for me an said I need Jesus because I seemed tense. I absolutely do not understand the uncalled for remark, I found out her name through another co worker who came back to the phone after 20mins of holding. Sabrina took the phone and said she would hold it. I told her thank you an I confirmed Is your name Sabrina. She said I me e told u my name but yeah it is. So I wouldn't strongly advice someone else to answer calls for a parts shop that's doesn't have an attitude a tell people they need Jesus. I will be informing corporate of this matter as well

What auto parts store doesn't sell window ice scrapers? Perhaps I should ask, what auto parts store…read morehas employees that don't know what a window ice scraper is or where they would be kept? This place, that's where. The two gentlemen working were pleasant enough, and one did try to be helpful. The store is protected by bullet proof glass on the inside. To get out, you must walk around the entire perimeter of the store to get to the exit. Most items that you would want are either behind the counter or on a locked display. It's just not a pleasant consumer experience, and the lacking customer service skills from the associates does nothing to compensate for that.

To me, visiting the McDonough shop is like being a (hungry fat) kid in a candy shop, I always see…read moresomething new and that I want. I've always received top-notch customer service, from the time I walk in the door, through the purchase process, and checkout. The place is always clean, neat, and well stocked. I realize we can all have a bad day or experience, but Summit's folks have always tried try to make me successful, and I appreciate them. I do wish their prices were a little lower, but that's just because I'm a tight fisted miser.

Purchased a motorcycle battery 4 months ago. I was experiencing some issues with it. Some…read morehesitation when starting. A Harley dealer determined it was not working properly. The dealer replaced it. Motorcycle is now operating properly. I contacted Summit Racing. They reviewed my request for a refund and approved it on the spot. I am very pleased with with my total experience with Summit Racing Equipment. The price was excellent. Got it quickly. Customer Service was excellent. I don't write reviews unless I had a very good or very bad experience. Ed

I had stop today due to a flat tire and the manager and a employee was sooooo nice and come out to…read morehelp me put my spare on. They were my angels today and they was so nice and professional. I give them 5 stars.

I like Napa. They keep things simple. I can always find what I'm looking for. Nothing seems…read moreunnecessarily hyped. I get Napa Gold level filters (made by Wix). Last time I checked, these matched OEM spec. And that makes me and my car very happy. Now there's a "platinum" level filter. I'll have to figure out what makes that so special. Maybe we'll talk about that on my podcast...

Just can in from Overseas and need to get Emi test and wow…read morethey jumped on quickly. I recommend this place for quickness for emission

First time customer today! Amazing service fast and affordable. Professional and helpful…read more I will be back!

Very helpful staff we did training here and facility was everything that we needed and then some…read morepaint booth was extra long to get plenty of people in there too have participation. They made all kinds of concessions for us, clean bathrooms, and just genuinely nice people.

Please take the one star reviews with a grain a salt. Mr. Joe has been my car dad for about 4 years…read morenow. Whether something needs to fixed or I get into a fender bender, Mr. Joe is always my first call when it comes to my car needs. I would probably still be getting scammed by other mechanics if I never found him. This man is amazing and so is his team. He's the best so they deal with a lotttt of people and their cars so please be patient and kind. Everyone is doing their best

The team at TireSouth did an amazing job. Was taken care off with no issues. Will be back.read more

I didn't have an appointment but I was able to get the TPMS sensor replaced and light reset, they…read morehad the parts in stock and the price was reasonable.