Installed my Corsa Exhaust with Javier on my Mustang Backwards, JM Auto spent a day and a half…read morestruggling with it and then charged me $800 for the time telling me it was "manufactured wrong" for the incorrect install when he quoted me $450. I then emailed the pictures Javier took to the manufacturer, Corsa, and as it turns out JM installed it upside down. When I asked for a refund, he refused, got angry and remarked "you better learn English" for context l'm a second generation Cuban immigrant, and I'm a bit tan but my english is completely fluent without even an accent. Javier, you are pathetic.

ZERO INTEGRITY, $1000 OVERBILLED, IRRESPONSIBLE. A good mechanic stands behind his work, right? Let…read moreme tell you about JM Autos' Zero Integrity. Javier, the owner, was paid over $7k for labor on an OEM engine rebuild, yet my performance car left the shop with a dead battery and a coolant leak. Not only did the shop owner try to weasel out of the 'warranty' by telling me I would have to pay for a coolant system repair, but he overbilled me. After agreeing on a rate of $125/hr the final bill states $169/hr which created about $1000 profit. Irresponsible comes from leaving my car smelling like shop oil/grease. My car has a dead battery, is leaking coolant, and smells like grease. IF YOU DONT STAND BEHIND YOUR WORK, YOU WILL CONTINUE TO LOSE CUSTOMERS! HONOR YOUR COMMITMENTS. Wow! What a huge disappointment!

Sorry to report that this business has closed due to the death of the owner, Ken, in early 2022. I…read moream very sad to learn this news, since I had recommended them to another friend, and wondered why they don't answer the phone. I stopped by the other day, and there are cars parked inside a locked gate, but no signs of life anywhere. Ken and H&M had been recommended to me by another friend when a different mechanic's repair of my 2003 Honda Accord ended up with sludge in my engine. (I had used that previous Honda-only mechanic for many years, but then stopped using them after they messed up my car. I couldn't trust them anymore.) Ken told me that I would have been better off replacing my engine instead of repairing it, and that it would have cost about the same, or even less, to do that. Ken and H&M were always honest and reliable. I have since traded in that old Honda Accord for a new one, and was looking forward to going back to Ken and H&M after my manufacturer's service contract on my new car expired. Sadly, due to Ken's death and the closing of this business, I will need to find a different mechanic if I don't want to continue using the Honda dealer where I purchased my new car. There are no signs outside that the business is closed. I'm guessing the family is still in a bit of shock. I have attached a photo showing the gate is closed during normal business hours.

I was in a desperate situation with my car today because my battery was having issues, causing…read moreother malfunctions with the power steering and acceleration. I needed someone to help figure things out. The store I bought the battery from said that the battery needed charging, but I knew better since it wouldn't hold any charge since after driving for 30 minutes. When I showed Ken, he helped me right away with testing the battery and confirming that I need it replaced. He insisted that I don't drive the car until it got replaced. After the store replaced the battery, everything is all fixed with my car! I will be coming here for all my car needs. I am thankful for Ken's quick response to my problem.

I called this morning to ask a simple question and a young lady hung up in face. Very…read moredisrespectful. Who cares about 4.5 star service with a 0 star receptionist. Train that girl on how to pick up a phone correctly before I go in there and do it.

Efficient, excellent service that is most reasonable in price. The friendly folks and specialists…read moremake it great too. I highly recommend!!!!!

I went in because I had multiple things wrong with my 2019 X3 BMW. UGH and they can highly…read morerecommended. My experience was outstanding. I was given some very wise counsel that saved me money and was an honest perspective. The work they did was great, and they've earned my trust big time. Every person there was efficient and went out of their way to help. Can't say enough about RWL!

Nancy, Bob, and Brandon are wonderful at RWL. It's such an asset to have a mechanic in town that…read moreyou can trust. They have been serving and repairing my Audi for at least 5 years. They are super fast to respond and get me in. Often times Brandon has my car ready before I've even started my day. They take the time to walk you through the problems. If you live in town Nancy will even pick you up and drop you off. Most of the time I just jog over there via the belt line.

I am a mechanic myself, so when my daughters car broke down in Clarkston last night I was really…read moredreading having to get up and drive 5 hours from Johnson City Tennessee to fix it this morning. So I looked online and found this company and told my daughter to give them a call. Mike came out promptly on a Sunday morning and had it taken care of in just a few minutes. Turned out to be just a minor problem that he had fixed in just a minute! Thank you Mike, you saved me a lot of trouble, and thanks for being honest and not trying to sell her a bunch of crap! It was the ridiculously bright yellow Nissan X Terra!

Mike is the best! He has handled two separate repairs on my vehicle. I never felt pressured into…read moreadding on other services. He is knowledgeable, professional, and very good at what he does. He didn't mind that I had questions and took his time to explain everything. He also recently did work on my siblings car and they were beyond impressed! Great guy and great service. If you need some work done , he is the guy for the job.

I highly recommend these guys! I couldn't be happier with how well things went. My car was ready on…read moretime (early actually) and right at the estimate (a little under even). Friendly, knowledgeable, and professional.

I had a great experience from making the reservation, confirming the reservation, and receiving…read moreservice. The team gives off a big family vibe and was helpful in recommending a place to go nearby why I waited on my car to be detailed. We bought the living social package and it is a great deal! The location is easy to find and if you don't want to wait in their waiting area, there is a Starbucks nearby, plus the adorable downtown of Tucker. The service was friendly and informative. I did have to wait a little longer than expected, but honestly the condition of my car was pretty rough, as my car had been stolen a couple of weeks before and reeked of cigarette smoke, and was covered with ashes and candy wrappers.. (big shout out to the personal who car jacked me, you did I fine job with that hot boxing for only a few hours.) All this to say, I'm sure there are lots of companies out there that could get the job done, but the price and the process from buying the living social, to making an appointment was amazing and I will def recommend this company to others!

Excellent service for 7 years - He is always professional, knowledgeable, honest, and dependable…read more He quickly identifies the problem, explains what needs to be done, and completes the repair efficiently at a reasonable price. I drive 30 miles to come to his shop because I truly appreciate the quality of his work and the way he treats me and my son as customers. I highly recommend him to anyone who needs reliable tire service!

great company that will work with you they made my car look like a deer Never hit it so thankful…read moreAnd lovely price

I drove 30 minutes to this place, just for them to be closed. Their hours are advertised…read moreincorrectly.