Im not sure how this place got so many 5 stars reviews, but my experience is far from that 5 stars standard. I happened to be shopping for a used car and this place was the first one i visited, everything was going smoothly until I tell the guy i need time to think about the price, i wasnt even haggling about it, all i said was "i need time to think about it, it's my first car so". He immediately ripped off the paper with my info on it and swear if I comeback tomorrow he will sell it to me 150$ higher than the marked price. Im sure you find it hard to believe but it actually happened. I'm not sure this was his sale tactic or he's treating me based on my race. Nonetheless, this is not how you treat your customer. His name was Sam Ahmadi. And here's another rip off thing: they won't let you test drive the car until you bought it. Take your money somewhere else if you don't want to get treated like garbage. read more

Autorama - 2016 Mazda 3 - Auto Loan Providers Near Me - Toronto, Ontario

READ THE REVIEW BEFORE GOING!!!m THIS PLACE IS NOT RIGHT FOR WHAT THEY DO TO PPL!! I read through all the reviews and to be honest there is no way these guys actually have real reviews. I say this because I had the same experience as them. I went there to look for a car I saw online. I told the guy I am paying cash and we sat down in his office. He never told me his name, but he was a middle aged Punjabi guy. The car was around $33,000. I was willing to buy it the same day except he told me my payments will be about $505 a month. I asked why he said because of the extended warranty which I wasn't even aware of. I asked him to take that off and I don't need it to which he responded to " OH NO THIS IS MANDATORY AND YOU HAVE TO TAKE IT. MINIMUM 1 YEAR AT LEAST FOR $3000 AS THIS IS COMPANY POLICY" I have never heard of a company police where you have to take extended warranty. I said I don't want it rather just buy the car he flat out told me no I have to take it or he cant sell me the car. So I walked out and said thank you. I later called to speak to the manager but one of the financial advisors answered so I asked him if its the company policy to buy extended warranty and he said no its optional so I explained what happened earlier and asked to talk to the manager and he said no the manager is gone they are closed but it was 30 min before closing and he just went quiet when I told him that. He then told me he works in finance and is not sure about what the policies are and hung up. Now with that being said it has happened to a lot of other people, there is no way these guys have such high reviews unless they are friends or ppl they may have paid to say these things. To be honest I would never waste my money or time at a place where the salesperson is ready to lie and scam you and when you call to complain they don't take the complain but as for your info to call you back. You been warned. Good luck. read more

i had 2 bad experiences with them. I Called about a car to test drive. Alan booked me an appt to come at 330pm for the following day. When I arrived he said to wait so he could check on the car cuz the windshield was being replaced and that it will be ready soon and just to check out the cars in the store While he gets back to me. I waited for 45mins. No car. Infact he even forgot about me cuz the look on his face when he saw me after I paged him. i still wanted to see the car so I called a few days later asking to test drive the car. This time I was speaking with Alan who assured me the car was ready so we made arrangements to view the car. I took the day off and spoke to him on the phone that morning confirming I was on my way. Well halfway there he calls me to say the car is not ready until 5pm!!! So again i wasted gas and time because they didn't care to check if the car is even available. They obviously have no consideration for people's time. jist poor customer service!! read more

DO NOT purchase a car here. Was sold a car with issues that weren't disclosed. Took 1 year to get them to finally make it right. Here's a tip... the reason they have so many high scores is that when you complain online about issues, they will use that as a bartering tool... "if you take down your bad review, we will work to find a solution." I can't say stay away enough!!!!!!!!!! read more

Don't waste your time or money shopping at Autorama for a vehicle. My sales member was Alan Khiltash. Had the money to pay full cash for a vehicle, which my top pick was a Mazda C-5, but would have been open to a comparable vehicle. Communicated via email, text and email to inquire and make arrangements to see and test drive an advertised 2017 Mazda CX5 as we drove in a distance from Peterborough. Vehicle was not there even if we waited. Did not show us anything else, didn't even try even though I was open to the idea. Alan stated vehicle was just being detailed and would send pics. NOTHING! No reply to my communication, NOTHING! What a WASTE of MY TIME!! Completely unprofessional. Vehicle actually was advertised on their site for SEVERAL more weeks. FYI I went on to purchase a really nice vehicle FULL cash. Sorry your LOSS! P.S. If this system ALLOWED a 0/5 that is what the score would have been. read more

Scammers , stay away at all costs. Don't waste your money. They sell junk for top dollar. Do not honor basic warranty claim of leaking air conditioning hose. Charged me more money before giving my keys back only to find out they never fixed it , just did temporary fix. They corrupt down to owner. B6nch of dirty pirates..... and smell like shit. Owner had brown finger , like he had it up his ass or something. Shady business. Thousands of fake reviews on google, to counter all the horrible real reviews. read more

I would never recommend anyone ever buy a car from this dealership. I purchased a truck off them under two years ago I am still paying for the truck and barely drive it. Since I got the truck I've had to replace the water pump, Alternator, calibers ,breaks, tires ,battery, electrical problems. When you try to call the dealership they're rude and try and dismiss you by saying when you buy a used car that's the chances you take, and that's wear and tear. I feel like when you've just made a purchased that big you expect that it will last a much longer than a year. My advice to anyone that's thinking of purchasing a car from autorama BEWARE they are Scammers read more

We bought our car from David last week and he was fantastic. Not pushy and very helpful. Always answered my calls and questions. I would buy from him again! read more

Would definitely come back to this place! Sales person was really helpful. Love my new car! read more

Worst place to buy a car. We got a car with broken side mirror and they never pointed it out. And with gas that was almost gone, no complimentary, nothing. Had to go for a quick fill after driving it out of the dealership. Finance manager made some promises without really backing it up or explaining it further. Just plain misleading with their services. read more

In the spirit of fairness, and since I see that my review has been read more than 30 times, I want to add that at least one person has written to me to say that I was completely wrong about Autorama. My experience was positive. Your mileage may vary. Just sayin. read more

They will fight with you for $100. Sold me a car with damaged parts and refused to pay for it, fought over it for several weeks before they split it 50/50 with me only. Come to find out, they overcharged for the plates also and now having to fight them again. Pure SCAMMERS. ALL THE FIVE STAR REVIEWS ON GOOGLE ARE FAKE!!!!! Poor customer service, poor people skills. read more

Be very careful!! They are very shady. Sold us a car and check engine light came on in the first half hour. Found out it was the catalytic converter. How could it have passed an etest? This made us question the whole business, and the car itself. We told the car lot that if they paid $100 for OUR mechanic to look it over and we could get a thumbs up from our guy, then we would still want the car. They got real spooked about another mechanic looking at it. They refused. They told us to bring back the car and they would refund our money. Very weird that they wouldn't pay $100 for a $23000 deal. This place is not legit and the cars are suspicious. Tread lightly! PS. We also had check tire lights continuously come on, and they gave us the car with no gas. Real class acts read more

Terrible customer service. No sympathy or help. Our stereo has not worked since day one of purchasing our car and they have still not replaced it (it's been nearly a year). They NEVER return phone calls. No reasoning with them at all. So unfair. We had a baby and want to get another car. There is no way in HELL I would buy from them again. read more

recently bought a 2014 acura mdx in August 2018 I put less then 2k on the car and it started giving me collision power steering problems made alot of noise in the front. So I called the dealership was giving to Ray the service manager to speak with. First he told me bring the vehicle on Thursday I texted him for the address no response. Friday comes along I go right to the dealer in the car that was dangerous to drive and he finally says he will take it in and have a look at it. I called on Saturday to see what was wrong he said hes not sure sometimes mice can chew up the wires might just be an electric problem. I said to him I've only had the car for less then 2 months theres no way a mouse chewed on the wires. He said hes still not sure what the problem is they need to open up the compartment it's a big job. I asked how much will thos cost is it under warranty he said he will let me know. Following monday i get a call saying cars fixed I have to pay 500 dollars and it was chewed up wires causing the problem. Went in tuesday there was another gentlemen in the door way who was also complaining about his car and another older women by the front desk who sounded upset about her car and stormed out. That gave me signs of what was really going on so I asked Ray for my car nicely and said I just bought the vehicle theres no way a mouse has chewed up the wires mind you I park my car in the underground parking with a bunch of cars not once has this happend to any of my cars. He told me i cant take the vehicle until i pay yet he never told me the charges previously. I booked an appointment with the acura dealership in maple had them check my car they used after market parts for brakes rotaters my back shames where hitting the rotars as they where broken also my car a month earlier from when I bought it went in for electric service. I contacted omvic which is a program to help customers with their rights in the law. I was told my car had warranty everything under the hood covers that was false too. I'm asking for warranty on my electric as this will cost me big bucks and my 500 refunded and have all the after market parts of my car to be replaced with acuras. It's only fair everyone agrees besides autorama. Their not genuinely nice people they will tell u they dont care after they sell u a car i'm surprised there still in business. I exchanged my number with the other gentlemen as he never knew about the omvic program I felt bad for him they removed pieces under his hood without his consent and the car still is not working good. Such a shame these guys are crooks and have no heart I had my baby in there took a cab they didnt care about nothing never again. I also traded my car in for 2k 2011 hyundai genesis they told me they couldnt sell it as its rebuilt there shipping it to africa next thing I see it in a dealership on the same street going for 9k. Honestly please go somewhere else these guys are not nice the nicer you are to them the more they take advantage it's sad. read more

BAD , VERY VERY BAD, never ever go there because they are top class cheaters,extremely rude n arrogant but u can see their reality after finalizing the deal ,u can see quick change in the attitude n in their customer service..if they get success to make you fool they will treat u very well but if u show them with proof tht they r cheating on you ,oh my god .....u can see the real face ...I went there yesterday and in the pressure selling environment ,by mistake I signed some papers but they totally misguided us abt the papers n warranty also,but in the night when I saw the same car in 13450 , as they tried to sell me the same car with same inventory number in 15980 almost 3000$ more ,it was a shock for me ,I went there again very next morning n talked abt this with proof and the financing person named ALEX"" said very rude n harsh words n in very insulting way n said we won't get our financing fee deposit so easily ,we told him tht is this the way to talk to you customers ,he said he don't care about us n we can do whatever we want....that was. ALEX ...my god how a person on tht chair can be so rude to any of his customer no matter whatever the condition is ...my friends you can find good cars everywhere but we need respect n good customer service also ...so if you want yourself to be cheated plz go there but don't try to show them your smartness n their real face u will get insult only n a bad experience for your lifetime .. I know now mr Alex will ask some persons to write good reviews abt him ,as he already did on the same posting date as mine but but but I have all the proof ,papers n video recording n I can prove it to any of the customer tht what I m posting here is 100./. True n genuine..I don't have any personal problem to anybody but being a customer ,I will never ever tolerate this kind of abusive n bad treatment to any one so plz be aware ,buy car but protect your self respect n dignity also , we are customer and just because of us THEY R IN THE MARKET...THEY DEPEND ON US FOR THEIR BUSINESS SO THEY NEED TO LEARN HOW TO WELL TREAT A CUSTOMER politely...in any case....thts all my motive to post this comment read more

They are scammers don't recommend this place to any one they sold me accidental vehicle without telling me at that time they have give it to me car report that car have no accident history but they play smart and print the report before the car had accident just to show me the car have none accident history and the price was way more then the market price be very careful guys you never know how you can be scammed nicely from them the owner is rude he is immigrant himself but calling other people cheap immigrants he have zero respect for the customers most of there reviews they do buy it i wish i can give them below 0 stars fake fake fake read more

My reason for giving AutoRama a positive review as well as 5 stars was made possible by Ace Magre, Senior Credit Analyst. I was there simply to get a new car, nothing more and nothing less. Before coming here I was given the run around by another dealership and aside from my expectation to have the same done to me here, I decided to suck it up and give them a shot. Now, you must understand my surprise when Ace didn't do the talking to begin with. The man simple sat there and listened to all my concerns, my financial status and what it was that I was looking for in a vehicle in the long run, but most importantly, what I was willing to spend. Afterwards he told me a very clear and concise means of progressing without running into too much troubles; (super high interest rates, massive monthly payments or even a substantial down payment-ended up paying just over 1k), where financing was concerned. By the end of our initial meeting I had already narrowed down on two cars that met my criteria(at least 2011 and must be a sedan that can accommodate a 2 year old's shenanigans) and that were very affordable and even allowed for some wiggle room within my budget. 48 hours later I heard the great news that I was approved for a financing option that would make it possible for me to change to a better vehicle, more luxurious and suitable one, within about a year. All I had to do was come in, sign a few papers, and drive off the parking lot. Ace really made a simple process out of the whole thing and he was very honest and told me what I had to do in terms of money management, making certain payments were on time and remained very open and flexible even after I had brought the car home. I have since kept in touch and have given a multitude of people Autorama's number. Hats off to them and a sincere thanks to Ace from my wife for making it possible to drive around in a car that she herself approves of! Cheers Mr.Magre! L.H. read more

they were nice at first but the moment i started complaining about the car everything changed. 2 star because they did not fix my car! i should have stuck to kijiji even though i got my car financed bought ford fiesta se 2011 in april 2015 battery light came on next day, then a week later. PJ maintenance manager removed the battery light. tried to sell me warranty after i came in with a problem they say the cars are inspected but that is a lie. they are only checked for safety purposes & then certified. oil as is when you buy - dirty or clean my point - if the previous owner took care of the car then you got yourself a good car if they didn't all the problem of the car is on you. i now have to fix my car out of pocket :( but thank god i found help. i wouldn't go back there saving myself the headache ( buy new car) read more

Buyers Beware. My experience with this dealership was not pleasant. I agree with most of the other reviews and would advise you to NOT purchase a vehicle here. Keep shopping. read more

NO STAR!!!!!!! Be careful dealing with this company. Do not sign anything unless you are aware of what you are signing, they will take you for a ride and you'll loose a lot of money, they'll take advantage of you if you cannot speak or understand English very well. NO STAR!!!!!!! read more

They have sold me a vehicle showing documents that there were no accidents - go in and went into signing the agreement to purchase the vehicle - there was about $18K worth of damage and after further investigation. Totally forgot the sale's person's name or else I would have advertised his phoney unethical name everywhere! read more

Garbage...learn to sell..try a charge mans for financing..learn your shit...worse place ever went to get a car, least I got my 2010 maxima n it was not from them with 74,000 km, best advice? Try other dealers before going, they try to sell garbage and negotiation is garbage.. read more

I found many 2013 black Altimas on different vehicle shopping sites. I visited 5 different used car dealerships until I found my car at Auto Rama. From my experience quality of the cars were better specially that all their cars are parked indoor and cleaned to perfection. What was most impressing was the service I was provided by the store manager Amir. After experiencing other store's customer service, I really appreciate Auto Rama's customer care. I would rate my overall shopping experience a 5 star here and recommend this used car dealership to everyone. Thank you David & Amir! read more

I came here wanting to buy a few cars. Each time, i saw over priced cars that had many hidden problems. Finally, my dad got tired of looking and waiting so he decided just to buy a car. Once we had payed, he found a few issues and the salesman said we cant do anything, and basically no one cared. I asked the salesman to get the car detailed(if he could) and to change the oils and w.e else needed to be changed, he said that is fine they always do these things anyways. When i got the car, the front brakes/rotors were changed, none of the oils were changed or even at their right levels, and the rear rotors/brakes were not even good enough to pass safety(which i was told by honda since i didnt check because i believed the salesman). The owner was a total ass, and to him only 1 person was the customer, and any family/friends can go eff themselves. I saw him telling another customer's brother that his brother(whom he called "the customer") had already seen the car and it was fine, no need to see the car. He disrespected my father, and talked down to him(which somehow he didnt notice) and he was a total d***. Well, Ive seen many other bad reviews, but sadly it was after I bought my car. I wont lie, many people get proper cars, but these guys do have a lot of scams up their sleeves. If you buy a car from here, get it inspected, make sure you check it out completely inside/out. Any problems that arise once you sign the papers dont matter because they say youve "seen" it and youve signed the papers for what youve seen. Your mileage will vary, and hopefully it is better than mine. read more

Not a good experience, got the car and the same day the engine light came on. The dealership refused to take a look and i was told to come back after 2 weeks because the services manager never had time. Very bad experience. read more

complaint about Autorama (on Finch Ave West) They had made a mistake in their advertising about a vehicle. I went in to see the vehicle when the ad was active on Autotrader. The salesperson said they would honor the price. When I went back to finalize the deal they said they would not honor the price that was advertised wrong even though they had agreed to it and I even still had a copy of the ad. The correct price was $500 more and that they could not honor it that the head office said no. This seems like false advertising to me. They refused to accept their mistake even after they had agreed in the first place to honor the advertisement. read more

do not got to these guys!!!!! they sold me a car which they said was off lease, it started to leak after the first car wash and rainfall. they refused to fix it and said it is not a safety issue. what a bunch of clowns. how long can a bunch of liars go on selling lemons to people. do yourself a favour and dont buy here. they buy crap cars and fix them through their own contact in the worst way possible. after if you have issues, good luck because autorama will not help you. it was the biggest mistake of my life coming to these ppl. although i have to say the sales were nice, after they see you are coming back for repairs, they completely change and will not help at all. i was thinking of buying a second car for my wife, but from these thieves. never, never,never again!!! read more

I would like to thank the staff at Autorama for their amazing customer service and for putting together the Care to Share program. This program helps those that are in need by donating a car to those who are unable to purchase one for themselves. I don't know of any other auto company that does this for their community. I really take my hat of to Autorama for having the heart to give back to their community. I will most definitely be going back to Autorama. Well done to all of Autorama's staff keep up the great work. read more

UPDATE: The car I purchased showed signs of heavy abuse and wear that gradually became apparent after the first year of ownership. After I spent $7000 in repairs (on a $9000 car) it suffered another failure, to the tune of $3000. I have now decided it's beyond economical repair at 7 years old/ 188km and parked it for good. Now I don't believe any car dealer intentionally wants to sell junk, and what they buy at auction is sometimes just as much of a gamble for them as it is for the consumer, so I pulled my own UVIP to see if there was anything Autorama might have missed reviewing the Carfax. Hmmm... after the first owner traded it in back to the selling dealership at 15 months old, it spent 9 months there and ran up 4000km. Great. I'm betting I bought a former service department loaner, and that's where it got so horribly treated. So a downgrade of a couple stars for an unlucky/ ill-advised selection at the auction. read more