HIGHLY RECOMMENDED! People only seem to write reviews for extreme service - well, these guys are…read moreextremely good! Firstly, my car is perfect - brought online/phone without a test drive, yet 100% what they said it was. But you care about the business: I'm only buying from them from now on because the prices are very fair, they are honest about the cars, and provide great service (including delivery anywhere in NZ!). I dealt with Dean mainly (also Richard) but the whole place is professional business - focused on high turnover and getting repeat customers. All/most cars are AA tested - better than any test drive, so far as I am concerned. Their starting prices are fair market rate and don't have hidden extras. I check NZ wide and their cars are around the same price as auction/private sales - plus you get consumer protection. They do knock the prices down further, but don't expect too much unless it hasn't sold for a while. The best thing was the service - it was just like a new car dealers - for example, Dean organised a towbar to be added (only $550 including the safety inspection) and delivery (Au to PN overnight for just $330!).

Best used car dealers in Auckland. Very honest, good pricing, good service afterwards.read more

What awesome people First time visit to test drive a car .. So helpful especially Shelby nothing…read morewas too much trouble we drove as many cars as we needed to find the right one for my son. The rest of the staff completeing the sale paper work were also very nice and efficient we put down a fully refundable deposit to hold the car while we fonally decided. And when a small problem was found after the purchase the came the next day with a courtesy car to use whilst they took it to rectify.. I cant recommend the car dealership enough ... Absolutely the best people and service !!! Ill be back !!

Avoid Armstrong's Auckland - Dishonest Sales Tactics & Hidden Costs…read moreIf I could give zero stars, I would. My experience with this dealership has been a year-long nightmare. I purchased a brand new Leapmotor C10, and the lack of integrity from the sales team is staggering. First, I was gaslighted about basic accessories; the car was delivered without mats, and I was told they 'would come later'--I chased for months - they are very good at making excuses. I was only given one key, and the dealership acted like they were doing me a 'favour' by ordering a second one that should have been standard. Most shockingly, they charged me $499 + GST for a 'Wall Charger.' Every Leapmotor C10 comes with factory charging cables standard; I just noticed on an unsigned agreement they sent which means that - they essentially forced me to pay extra for equipment the car cannot function without. I brand new car had faulty battery and they took weeks to repair, then scratched my car and I had to fight so hard against gas lighting me that it again was my fault. Despite being promised a service plan at the time of sale, they are denying it exists and trying to charge me for my first annual service. Check your contracts carefully--or better yet, go to a dealer that values honesty. Terrible customer service and a complete lack of after-sales support. Do not buy from here.stay away.

Brought a car, got home and reverse light was out, wrong rego on warrant, hybrid battery barely…read moreruns and scratch they said they repaired was not done. They don't care and don't reply to email. Car was over a hr late to ne ready for us and they rushed over handover in the tight spaced workshop as it was pouring outside. Do not recommend

People - PLEASE beware if buying from this company!! I…read morepurchased a vehicle and queried about getting an alarm system fitted given that the vehicle needed to stay at the dealership for several days whilst they upgraded/changed bits to my requirements. I was told that the new alarm would cost $940-00 (fitted) The staff also stated that given the fact that I had just purchased a vehicle from them, there would be profit made by the company re the installation of the alarm. And that the $940-00 was what they would be charged by the "independent" car alarm installer. I was also told that the alarm to be fitted was to be a 4 star Mongoose alarm. Based on the above, I asked them to go ahead and install the said alarm. When the vehicle was finally picked up, I again queried the alarm and was made to look silly when the salesman and manager categorically stated that my vehicle was fitted with alarm. Given that it was fitted by an "independent" and cos I was not satisfied with the explanation, I requested a copy of the invoice, as well as contact details of the "independent" installer as I wish to query how the alarm worked, where the override switch was, etc etc. I was initially told that they would be happy to supply the invoice. When nothing was forthcoming (they prob thought I would not see this through), they refused to supply the invoice, citing privacy issues. PRIVACY issues?? For an alarm that I, as the owner, needed to know how to operate!! I contacted Holden Australia. Only then would the company provide SOME info on the :independent" installer. Turns out if is the panel beating shop NEXT DOOR!! They were great and stated that they only did what was asked of them by the dealer. When pressed for more info, I learnt that the dealer had asked the panel beater to install an UPGRADE to the existing CanBus factory fitted immobiliser (which is NOT what I asked for or agreed to). What's worse is that the panel beater claimed that the cost to the public to do such an upgrade was $399-00!! I had the vehicle checked by 2 other installers and learnt that the alleged upgrade consisted of installing 2 parts (each of which cost $50 retail). The beauty of it all is that the upgrades itself was faulty and not fit for purpose. I then took this company to the Disputes Tribunal and they once again lied to the Registrar. Sadly for them though, the Registrar saw through their lies and found that a FULL refund was due to me for the $940-00. Even then, I had to chase them for monies that they should never have charged me in the first place. PLEASE be very aware when dealing with this company!! I went to them thinking they were reputable and honest. The experience was DISGUSTING, DODGY and PATHETIC, to say the least.

Whenever I'm in the hunt for a new car (by new I mean used), I will always check out the Ellerslie…read moreCar Fair. Heaps of people come here every Sunday in order to buy and sell used cars. The Car Fair is great and well organised with heaps of cars to look at if you are interested in buying. The owners usually stay with their cars so that the buyer can thoroughly check the car inside and out and ask any questions that they might have. I hate buying a car, it's always such a dreaded thing and you never know whether you're going to get a shitter or not. I'm not saying that the Ellerslie Car Fair contains no shitters, but at least you have a bunch of cars in one place, which are all being sold individually. You can check the cars out properly and even take them for a test drives.

Ellerslie Car Fair is instantly gratifying. Second hand car shopping can be quite the ordeal,…read moreparticularly as most of its done over the internet these days. But at the Ellerslie Car Fair you can see the car for yourself, right in front of you and instantly form an opinion. You can take a thorough look inside and out, you can touch it, smell it (and even taste it if you really wanted). You can speak to the owner face to face, ask questions and set up a test drive. If you want the car you can negotiate a price then and there (no trying to guess reserves or battling an auto-bid). I've bought my last two cars at the Ellerslie Car fair and have been stoked with both of them. If you've just started the car hunt it's also a good way to gauge what is available in your price range. For both buyers and sellers I would recommend the Car Fair; it's for people that want action and can't be bothered stuffing around

Great service here! Came for a car, and stayed for a coffee, as per the other tips. Really great…read morecustomer service. And Marie is a sweetheart.

Auckland city Toyota at Graylyn were absolutely flawless during the experience of purchasing our…read morenew Toyota Hilux

We recently purchased a second hand car helped by Avam who we found to be most accomodating and…read morehelpful. He did an excellent job on the firms behalf to make our purchase a good experience. Thank you The Collins family.