Phenomenal and honest company! Russ and Phil truly take the time to explain what your cars needs to get done but they do not pressure you to get it done until you are ready. I decided to look for a new mechanic since the Range Rover dealership upped their hourly rate to $145/hour and a simple oil change went up to over $500. I own an Evoque and Auo Spiel charged me $220 with a full inspection included. Thank you!! HIGHLY RECOMMEND this company! read more

Okay, I almost never do ratings and reviews, usually because we only think to do these when things went bad and we are P--SS-D off, and i always regret those posts. This one actually started that way, the first time i came to Autospiel was for a coolant leak that ended up being the water pump... That was expensive and i wasn't happy. But i had to accept that it was me who purchased a 2005 BMW X5 in 2018, things are going to fail. The next day however the leaking continued, actually worse, and my instinct was to get upset and assume they over charged me for shitty work. It took a few days but they did fix it, it was a faulty replacement pump and to be fair they made it right. Zoom ahead to last week and I decided to save some money and take my X5 to a GUY i know and let him fix my leaking valve cover gasket and stripped gears in my transfer case actuator.... both simple jobs, he said it would be around $600 total. One week later after escalating issues and problems (his, not my cars) the bill is up to $1800 and the engine is covered in oil, i'm Smoking out of every part of the car driving down the road and the 4x4 is still not working, actually his new estimate is more parts and another $700 or more to fix it (i already gave him the new gears for it). Sorry long story, IN SHORT, i got the X5 back, drove straight to Autospiel, they were busy but found time over the next couple days to look at it, sorted the issues and fixed my 4X4 with the original parts and only charged me $350 to fix everything, wash my car and give me piece of mind!!! These guys are worth the wait and the cost if you want anything done right. I will not make the mistake of going elsewhere again with my BMW or MERC (i'll Probably bring my Converse here too when they wear out) As for the costs, hey we are the idiots who buy German and European cars, if the parts are expensive that's our fault not their's. read more

I take my wife's Mini here. The cost is way less than the dealer and they always lay out all the options so we can make the best decision for us in terms of cost, etc. When we had some air conditioner problems, they sent us to a specialist in that area that did a fix for a fraction of what it would have cost for the full overhaul and it's worked great. They are definitely good at what they do and seem to take pride in making sure they offer the best solution for the customer. read more

These folks are honest and skilled. I took my VW Fox here years ago and was blown away by the improved feel of the engine after a tune up. I've used Autospiel since servicing my 3 Vanagons, Passat and now my Eurovan Westy. Russ, Phil and the mechanics run a tight ship and do really good work. The prices are far lower than main dealers who really do questionable work at very high prices. Autospiel deserves 5 stars, they work hard, are passionate and really know their stuff. read more

I am travelling from Winnopen, Mb for my fathers passing. And my 15' Audi TT had some dipped headlight problems. Probably knocked loose during the travelling however they denied to even take a look at my headlights and give me a a little idea as to how to fix the situation Instead they told me to go to audi because he's booked till June. And safe travels he tells me. So much for the specialist they claim to be. I should have just handed him a envelope with $500 for 15 minutes of his time. This is the first review for any business ive ever done in the 35 years of my life. That's how disappointing their service made me feel. Thank you however for showing your integrity as I would much rather give my money to someone with a humanitarian nature. read more

I have been a customer of Autospiel for 15 years, they know their German cars better than most and have always been more than fair with all the work they have done on both of my VW's To the review that said they are expensive, you obviously have never been to a dealership! You can possibly find Joe Blow to do a job for less but you wont get the quality parts and workmanship. read more

I have had Autospiel service my 2005 Volkswagen Passat for over four years now after deciding to move away from dealership services. I did my research and numerous people recommended them. I have come to trust Russ, Phil, and the rest of the team implicitly, and do not for a second doubt that the price and quality of service is exceptional. There have been many occasions that they have gone above and beyond to make sure that I'm happy, and well-looked after, and that my vehicle is running well. I just stumbled upon this other negative review, and hurried to refute such a low rating. I find them reasonably priced considering the quality of work I've received from them. I'd highly recommend them to anyone. read more

The first time I went to Autospiel it was because I called two other closer garages but both acted like my Audi was some kind of untrustworthy foreign monster they couldn't understand and didn't want to. They were also rude. The issue was a slow oil leak from underneath, between front tires. It left a looney sized dribble of oil on my garage floor every day (yes, I covered the floor after the first day with cardboard.) I was worried and feared a cracked oil pan or worse. I called my old mechanic in Ontario and he gave me Autospiel's name. When I called Autospiel they were polite and intelligent sounding (good first impression.) I explained the problem and they fit me in a couple days later. I'm used to being treated like an idiot by Audi and other mechanics (I assume because I am a (gasp) woman.) But the guys at Autospiel were professional and respectful. They even let me look around underneath (at my own risk and because I have trust issues wrt mechanics,) and showed me what was wrong - the washer to the oil pan drain was cracked (due, in my opinion, to the previous mechanic in BC over-torquing the nut.) A new washer and nut and minimal charge, and I was good to go. Greatly relieved. The second visit was when I thought something else major had happened to my disc brake but they found the culprit and it was not serious. They did a scheduled oil change at the same time and replaced the degraded plastic housing cap on the filter. And they washed my car! I appreciate their explanations, honest assessments and reasonable pricing. I have found the owner and the mechanics at Autopsiel to be friendly, informative, and fair. They schedule me in quickly and call me when they are done. I recommend this business. read more

Great place to get your vehicle serviced. I have had my BMW X5 into autospiel twice now and received excellent service. The first time was for a brake flush and the second was a rear brake job. They are fast and honest. I expected the brakes and rotors to be replaced and received a quote, when I picked it up they didn't need to use the rotors and saved me $250! That's true honestly from a repair shop! Such a pleasant experience here, not like the dealership where we have gone previously. I give these guys 5 stars and will return with any future repairs. read more

Great shop! Honest, reliable and good value. I took my 95 BMW there for everything from regular service to repairs, and always was pleased with the experience. Thank you. read more

Autospiel was recommended by a friend who is a true connoisseur of European cars. My Tiguan has been a "client" at Autospiel for a couple of years now, and I could not be happier with the service. I always get a detailed diagnosis and estimate prior to any work being done; the service is always fast and professional. I wouldn't go anywhere else. read more

I received the best service from Autospiel and was treated like gold. I have a Volks Passat and brought my car in with some serious gas filter and pump issues. They spent approx 4 hours replacing and testing their work. Then, to my surprise they found some other issues and fixed those at no charge. I would suggest any Volks or Audi owners use Autospiel for all their needs and I will continue to do so as well. I am far from wealthy and Autospiel makes all my repairs and upkeep possible. Super service and great prices- thank you Hudson read more

I had a problem with my heater fan and filters. I took it to ANOTHER well recommended garage and they could not get the glove box out to access the fan and filters. They charged me two hours time for nothing, and caused minor damage to the glove box. AUTOSPIEL removed the glove box and fixed the problem, with no further damage past what the other garage had done. Plus, the bill was reasonable. read more

Took my Jetta there for a timing belt/water pump replacement. The undercarriage splash guard was hanging down and scraping the road. I had to search for the proper screws to secure it. I had to tidy up under hood as there were wire harnesses and hoses hanging and not in their securing clips. Paid $1200 for the service. It was a rush job with lack of attention to detail. read more

This garage is not to be trusted and does not stand behind their work, BEWARE! My Mother has visited them several times and she always ends up with very large bills for things that were not a problem when her car went in. Recently another garage discovered problems with work that Autospiel had done on the wheels for her approximately 12000km earlier. When Autospiel was contacted about the problem, they made it clear that they would never make mistakes (really?) and that they would have to look at her car again, but regardless of what they find, they would be billing her for any work done, even if the problem arose due to their poor workmanship. They made it clear that they offer no guarantee on their work. Very disappointing. It seems however, that they can be guaranteed to find expensive problems that you never knew existed prior to going into their garage. This business is not trustworthy and only concerned about how much money they can extract from you, regardless of whether or not their means are ethical. They are also rather smooth talkers, so don't fall for it. read more

They know MOST of their stuff and appear friendly, but their prices are through the roof! & when you question them about things, they have every excuse in the book read more

Courteous service. Great communication and reasonable price. They even cleaned the car! I was very pleased with the service and treatment I received from Autospiel read more

I took my VW Van in on Jan 18/2012 for a check up after coming back from a 18,000 K trip in the USA. It ran perfect, the only issue was that when I have the AC on and came to a stop and the motor cooling fan kicked in, the van stalled. This was my primary concern because it runs perfect. I soon got a call saying I needed a tune up. OK go ahead. They also replaced a headlight cover ass'y that had a hole in it ...this was replaced with another one that had a crack. I was told they would find another one and exchange it at NC. They also repaired my horn. After picking up the van I did not make it home and it stalled again. I was told that when the new headlight cover came in they would look at it again. I have never heard from them since. After spending $742 there I still have my stalling problem. I do NOT have any confidence in them as being competedt and do not want to deal with them again. read more