On 12 Dec, getting close to the holidays, short on time, and I hit a chunk of wood on the road a…read morefew weeks previous, I brought my 2010 Tucson to Hank for an alignment. Said he had to change a rear, lateral stabilizer link, as the ball joint was toast. Sure, it's a 2010. I don't have a heated garage, so I gave him the green light. Then another phone call: the cam bolt was ceased. In the end I walked out with the part in a box (as requested) and a bill for $350. The ball joint was fine, even thought the part had been cut to pieces by a torch. I returned a few days later and he explained that it was the bushing that was bad. That made more sense, except that the threads on the cam bolt were dry, not a drop of penetrating oil. I also told him the car was still pulling to the right. He said something about the tires needing to be rotated. I had only recently put my winters on, and I always rotate them. Two weeks, and a highway trip later, the car still pulls, so I went to a reputable, maritime tire chain, on Fairville Blvd to have another alignment done. (Should have STARTED there! Duh!) Sure enough, alignment was way out. I returned to Hank's today to ask him to refund the alignment part of his bill from two weeks ago. He said, why didn't you come back? I said, I DID come back, and told you about it still pulling. I showed him the report showing the proper alignment and said, here's proof, it wasn't done properly. He started about my tires being worn again, and I told him about me already rotating them, that the new cam bolt was adjusted to max, and that the toe had to be adjusted from the front to compensate. He started about how his machine was brand new, very accurate, etc. I said, I don't care about the machine, it's the person using it. I want my money back. He said, I can't... I cut him off, saying, you can't or you won't? He said, I won't. Too bad. I told him, as the adage goes, 'Fool me once'... but there will never be a second time - I'll never set foot in your shop again. We shouted "pleasantries" to each other as I stormed out the door. Yah, have a nice day. Indeed.

On two different occurrences we have taken our car into Hank the Mechanic and ended up leaving no…read morebetter off then when we arrived. Both times they fixed the wrong part and added in things that we did not even ask to be fixed. Both times we spent over $500, and for absolutely nothing. They seemed to be very incompetent and only interested in making a dollar, not actually doing their jobs and fixing what needed to be fixed.

My truck broke down on Hilyard st at about 745 called them was told roughly an hour to get me then…read morecalled back and said no we will do it at 8am said cancell the tow and at this point had my 300 dollars I will let you know if it's paid back service is crap

Got stuck in the sand at Dominion Park James Towing used to be reasonably priced so I called and…read moreexplained my situation and asked for a price for a pull out. She told me the driver would decide how long it would take. I knew it would only take 10 min. so I said ok . Truck came within 20 min. Driver was nice he pulled me out within 10 min. asked how much he had to call the office and the office told him $ 80.00 Plus Tax $ 92.00 for 10 Min. I wish SHE would had told me that . I DO NOT RECOMMEND JAMES TOWING GET A PRICE BEFORE YOU USE THIS COMPANY JOE S.

I took my vehicle in for a 9,000.00 repair job which is fine, I except that the work needed to be…read moredone. The part I didn't except was the electrical screw up and stated my case with obvious evidence. When I thought they would own up to the problem I got a 200.00 bill. I do see many of the review sites have been shut off. I think generally Legers does good work, but have a hard time taking ownership of their mistakes, which has happened to me a couple times. Leger's you to do better and take ownership!

My car needed inspection we knew the brakes could use love but nothing else 3k later and a huge…read moreheadache of disrespect and rude attitude and 3 months go by and our brakes literally let go and now my car is crashed and sitting in my driveway where it's been since. the car had no noise and they told me there was a hole in my muffler which a second opinion said was FALSE but they told us we had to have the work done at Legeres due to them failing our inspection. the car was noisy and brakes were horrible after the 3k. they are bull DO NOT GO HERE EVER!!!