Definitely the worst of any of the local auto part stores .Sold me wrong part I returned part to…read morehave them tell me "they would have to look through all the parts to find the right part" waste of time and drove vehicle to find right size. Baffling. Will never go there again.

I didn't select a rating. This parts house is absolute trash. I spend on an average 1,500 dollars a…read moremonth in this trash hole and every part I buy,I have to return it 2 to 3 times. My time is valuable too. I bought an alternator on 04/22/25,put it on my truck. By 04/24/25 it quit charging. I returned it on 04/24/25,re-installed it on my truck. 05/25/25 half way to work it smelled like my truck was on fire. I'm sick of paying high prices for junk parts. I will never darken another O'Reilly auto parts doorstep. 90% of the parts I've bought in the past 2 years have been absolute junk. Do better or shut down. You're as bad as advance auto parts. The people that work at these places deserve better. They're the ones catching everyone's hatred.

Had my 97 pathfinder done this is a honest place and good price and good work. The owner was very…read moreknowledgeable about what was going on with my car and gave me great insight about what I needed.

Tommy is an honest mechanic! He has made several repairs to my vehicles I would recommend him to…read moreanyone! Keep small businesses alive!!

I visited OReilly on Haywood Road in Asheville yesterday. I needed new wiper blades for my…read moreMercedes. I met Sal, Donnie, and Jeremy at the counter. I am a 75 year old woman in an auto parts store , and I did not really expect to receive much attention or service. I was pleasantly surprised !!! They never left my side one moment . They worked diligently until my problem was solved. I purchased Bosch blades for my partner, motor oil, repair of old blades, and a couple of extra blades for my car. The following adjectives are just a few to describe Sal, Donnie and Jeremy: friendly, kind, considerate, knowledgeable, energetic, motivated, informative, eager, thorough, attentive, skilled, technical, engaging, well mannered, personable! They earned my loyalty to OReilly for all my automotive after market needs. I think of them as friends. These guys exceeded every expectation ! I am a fanatic about good communication and coordination in business , having run my own corporation for forty years following my fathers untimely death. It is important to acknowledge the kind of talent and enterprise I witnessed in these employees for the future of service in the busines in this country. Thank you to Donnie, to Sal, and to Jeremy for excellence at OReilly. Thank you to OReilly for hiring THE BEST!

My front light was out. I went to get a replacement bulb. The staff there straight up came out and…read morespent 20 minutes opening my light assembly to change it. With my car that was not easy. Thanks for making sure I had safe lighting for the evening y'all are too good for this world.

If I could add more stars for Kelvis, I would certainly do it. He went above and beyond in helping…read moreme replace my battery. He not only went off campus to retrieve my battery with me, but he also came back out to install and test the new one to make sure I wouldn't be left stranded again-and all of this was after he already finished his normal shift. I just can't say enough about the excellence of his service. Thank you, thank you, thank you! I can now drive with confidence again.

Billy provided me excellent customer service. He helped me find exactly what I was looking for…read more This will be my auto parts store.

About a month ago I went into the store and received the best customer service. Nick and Kenyan…read morewent above and beyond to help me. Both men were super friendly and assisted me with replacing a burnt out light bulb. I can not stress enough how valued I felt as a woman and a customer. If there is ever a need for a promotion, Nick and Kenyan are both great choices. Thank you so much!

Gary helped me so much! I needed new headlights and windshield wiper blades. He had great…read morerecommendations with deals knowing that I couldn't spend too much. He quickly installed the windshield wiper blades and headlights for me. Then he checked my oil and thank goodness he did because it was a extremely low so we got that taken care of. Before I left he filled up my wiper fluid and cleaned off my headlights and it feels so good to have my car in better shape. Thank you Gary! You rock! Some of the best customer service I've ever had!!

Great service from Shane and the team! I was looking for a hard to find part for my Tacoma and the…read moreguys worked hard and found it for me. Highly recommended

friendly staff, Rhett and Lois very helpful plus if you need parts delivered then Carroll is…read morealways quick to get your parts to you.

For those who care about supporting regional business, Advance is headquartered in Appalachia in…read morethe great town of Roanoke. This store had great service, honored their coupon ads, and put on wiper blades for me. Cheap.

So after leaving my lights on while I was in my studio, my truck battery died. So I had to walk…read morehome that night...brrrrr. But the next morning I go online, ordered a battery for the truck on Advanceautoparts.com and within an hour I had picked up the battery.....20 minutes later I was back again, as I needed an extender for my wrench and they were very helpful both times. Nice helpful folks and a good selection of products....check them out.

These guys were very helpful which meant a lot to me when I had vehicle issues half way across the…read morecountry from home. They were open late for me to check and get the parts I needed after letting me use their code reader to find the problem. I stopped back in the next day after completing my repair and again was treated very courteously by all the employees. One of them even helped explain to me how to get to the right screen on the code reader while he was on a break. Thank you for great, friendly service, good parts and supplies and getting me back on the road quickly!

Great staff always there to help very knowledgeable on parts and cars when you come in they know…read moretheir stuff, and will even help with minor repairs on your vehicle, and prices are decent, best of all ask for a military discount!!!!! This company honors the country's vets and that's enough to feel appreciated to me!! Plus 10% isn't nothing to sneeze at either!! If your on the east side of town drop in and pay them a visit!!!! Don't know about autozone I'm sure they are decent in price and they give a discount as well but these guys and gals have always been good and honest to me in the store keep it up!!!!!! And you will always have my business!!