I visited OReilly on Haywood Road in Asheville yesterday. I needed new wiper blades for my…read moreMercedes. I met Sal, Donnie, and Jeremy at the counter. I am a 75 year old woman in an auto parts store , and I did not really expect to receive much attention or service. I was pleasantly surprised !!! They never left my side one moment . They worked diligently until my problem was solved. I purchased Bosch blades for my partner, motor oil, repair of old blades, and a couple of extra blades for my car. The following adjectives are just a few to describe Sal, Donnie and Jeremy: friendly, kind, considerate, knowledgeable, energetic, motivated, informative, eager, thorough, attentive, skilled, technical, engaging, well mannered, personable! They earned my loyalty to OReilly for all my automotive after market needs. I think of them as friends. These guys exceeded every expectation ! I am a fanatic about good communication and coordination in business , having run my own corporation for forty years following my fathers untimely death. It is important to acknowledge the kind of talent and enterprise I witnessed in these employees for the future of service in the busines in this country. Thank you to Donnie, to Sal, and to Jeremy for excellence at OReilly. Thank you to OReilly for hiring THE BEST!

My front light was out. I went to get a replacement bulb. The staff there straight up came out and…read morespent 20 minutes opening my light assembly to change it. With my car that was not easy. Thanks for making sure I had safe lighting for the evening y'all are too good for this world.

Definitely the worst of any of the local auto part stores .Sold me wrong part I returned part to…read morehave them tell me "they would have to look through all the parts to find the right part" waste of time and drove vehicle to find right size. Baffling. Will never go there again.

I didn't select a rating. This parts house is absolute trash. I spend on an average 1,500 dollars a…read moremonth in this trash hole and every part I buy,I have to return it 2 to 3 times. My time is valuable too. I bought an alternator on 04/22/25,put it on my truck. By 04/24/25 it quit charging. I returned it on 04/24/25,re-installed it on my truck. 05/25/25 half way to work it smelled like my truck was on fire. I'm sick of paying high prices for junk parts. I will never darken another O'Reilly auto parts doorstep. 90% of the parts I've bought in the past 2 years have been absolute junk. Do better or shut down. You're as bad as advance auto parts. The people that work at these places deserve better. They're the ones catching everyone's hatred.

I cannot say enough for this business! Last year I knocked the door handle off my 2014 Honda…read moreAccord. I ordered a new one online but after weeks of failed attempts from me and many of my friends and neighbors we were unable to get it on. I drove by Silvers and explained my situation and they immediately made the repair. They would not accept payment and simply said they were glad to help! A few months ago my uncle side swiped my car and I was in need of professional help again so I went straight to them. They did the repairs necessary for a fair price in a reasonable amount of time. My car was new again! Unfortunately my drivers door had leakage problems with all this rain and we discovered the gasket around the door had come detached and they fixed it the moment I appeared at their business. They apologized for the problem and asked me to call back the next week to make sure no further leaks happened. The next week it started to leak again. Evidently my fancy, smart entry keyless Honda, had this weird electrical system that caused the car alarm to go off after a hard rain when it leaked. I had to replace my battery and tarp the car until I could get by again for them to look at my problem. They checked into it again and discovered the roof rack had shifted and allowed water to get in and set the alarm off after soaking the floor board. This was not caused by their repairs or the door gasket, but they smiled and repositioned the rack but did not charge me. Who would have believed that within a week I was up at midnight, after the rain, disconnecting my battery and covering my car with a tarp again. The floor board was soaked and I was furious! Only in 2020 could this really be happening. I brought them my car and they politely agreed to take a look again. Well this time they brilliantly discovered my sunroof drains had clogged causing the backed up rain water to drain into my car. I was skeptical but they convinced me they were certain and once again did not charge me for their work! Needless to say the clogged sunroof had nothing to do the original repairs! It has rained several times since then and no leak, no car alarm and no wet floor board! These guys are true gentlemen and great car body specialists! They are knowledgeable, professional, and kind. SILVERS AUTO SERVICE is what makes authentic Ashevillians, their team has reminded me that there are still good humans in this world, in this country, in this state, and in this town (even in my neighborhood)! Thank you

I want to sincerely recommend Ronnie Silver to anyone in need of repair to your car…read more I went to Silver's after my car was hit in the parking lot. My experience couldn't have been more excellent. I was greeted in a very friendly, professional way. It became clear very quickly that Ronnie is an expert in his field. He knew very quickly how to handle my repair and exactly what was needed. He did the most perfect, thorough job to repair all the damage to my car. Also, he is very honest with great integrity. Go to Ronnie at Silver's in Leicester, NC, and receive the BEST experience possible.

Had my 97 pathfinder done this is a honest place and good price and good work. The owner was very…read moreknowledgeable about what was going on with my car and gave me great insight about what I needed.

Tommy is an honest mechanic! He has made several repairs to my vehicles I would recommend him to…read moreanyone! Keep small businesses alive!!

Too bad it appears this place has a low review because the bad review is so old. One reason I hate…read moreYelp. I'm giving this place 5 stars because I just went with a battery issue and was helped by Jason and a young girl who was in training. Jason went above and beyond to help explain why I should not always rely on YOUtube for answers to car problems. We had a great conversation about our opinions on using YouTube and we both agreed on each others opinion.

Helpful associates! Installed new wiper blades and deciphering appropriate bulbs for headlights.read more

Getting hard to find anybody at auto parts store who knows much about cars. Got fed up with the…read moreplace down the street with all the 12 year olds working there. No prejudice, just, credentials. Or at least a HS diploma, implying the possibility of auto shop. So I have started going to Napa, where the guys are greasy and old and could argue about the best way to re-jet a carburetor. guys that would cobble a car together from scrap metal before they would download Uber if their car broke down, which it never would. despite the hours and location, these guys know enough to save me time and hassle. No more waiting while jr cheese burger googles screw extractors to see if they have one.

HORRIBLE CUSTOMER SERVICE. period. we literally walked in & one employee was on his phone & the…read moreother was doing ABSOLUTELY NOTHING. but told us to wait for the one who was on his phone to be done. EXCUSE ME, SIR. you aren't doing ANYTHING. maybe.. do your job & help the customers. DO NOT GO HERE. advance auto parts, here i come.

Very nice clean store, they have a lot of parts in stock. The staff is very knowledgeable in all…read moreaspects. They'll recommend you a right shop to go get your car fixed. Thanks Mack, you've been very helpful.

Angels do exist. THIS AUTOZONE IS THE BEST AUTOZONE EVER! Listen, it's not every day that one finds…read morea trustworthy person or mechanic that actually cares, but this place right here had it all. If I could convince everyone to go to this store, I would. The manager, Matt, was SO kind, helpful and generous with his time in the midst of running this busy store. I came in needing a blinker and was from out of state and a little nervous about getting this done.. little did I know the blinker holder thingy was broken, not the actual bulb. They easily swapped out the blinker after I got the wrong one and then SUPER GLUED MY BROKEN BULB HOLDER TOGETHER. I clearly have little knowledge on car jargon lol. But how nice are these folks?!?! A mechanic happened to be in the area and dropped everything to come over and help and wasn't afraid to get the job done right there in the parking lot. Shoutout to both Matt and the other gentlemen for making this all possible and getting me in and out so quickly. They probably saved me several hours and hundreds of dollars. I'll come back and give my business to them every time I'm in Asheville. Thanks Matt, Autozone and Ricardo. Give these folks a raise!!!!!!

For those who care about supporting regional business, Advance is headquartered in Appalachia in…read morethe great town of Roanoke. This store had great service, honored their coupon ads, and put on wiper blades for me. Cheap.

So after leaving my lights on while I was in my studio, my truck battery died. So I had to walk…read morehome that night...brrrrr. But the next morning I go online, ordered a battery for the truck on Advanceautoparts.com and within an hour I had picked up the battery.....20 minutes later I was back again, as I needed an extender for my wrench and they were very helpful both times. Nice helpful folks and a good selection of products....check them out.

5 stars based solely on customer service alone!…read more Hip-hip hurray! for the only automotive place in the Asheville area that was able to hold tire chains for us based on a phone call made! They made our winter vacation possible.

I had some work done to a gear box and was told one price. When I got there to pick it up the price…read morewas $70 more. The manager/ owner just walked away when I started asking why. He did not even care. The employee was also very rude about it when confronted. Would not recommend this place to anyone