I would give them a five-star review but I just had my brakes rotors replaced by them on January…read more23rd of 2026. I have an appointment for the third time to get my brakes reserved again on August the 8th at farm& fleet again after I had them service and replaced on January 23rd, they're telling me that I may have to pay again. I don't believe I should have to pay them again for a service that they already just performed in the beginning of the year. They should do the replacement for free. I do not just take my car anywhere to get it serviced. Tires rotated oil changed or anything. I take pride in my car because it was a gift given to me and I want everything to be as it should be. I do not think it's fair for them to think I should pay again after I just got the service done in the beginning of the year. Tires brake pads replace and I also have the receipts to prove it. That's why I only give him four stars cuz until now they have been very great and kind to me. So what do y'all think about this about Blaine farm and fleet in Decatur, Illinois.

Ordering online was easy. Bought it and it was ready for drive thru pickup within an hour, which…read morewas super easy. Drive around the side and they have drive through pickup so you don't even get out of car. They also have a big candy and nuts section

Taryn, the store manager, and Miles are awsome. They get IT, IT is the ability to stay connected to…read moretheir custmers. My businesss does between 2000 and 4000 dollars worth of purchasing every month with them and they are one of the best teams I have ever had the pleasure of doing business with. In business you lean that it's not about the mistakes you make it's how you handle them. These guys do sometimes make mistakes but they are fixed quickly and usually well beyond my expectations. Bravo a business that oporates like I oporate mine. Job well done gentlmen.

My wife had a tire emergency on her way home from work with a low tire pressure warning on her…read moreright rear tire, pouring down rain. stopped in to see if a technician could look at her tire, I would like to note as she passed all of the open garage bays that you would pull your vehicle into not one customer there, empty. After 5 minutes of waiting a guy came out to talk to, after explaining her situation, a woman came in behind my wife he said to the woman do you have an appointment? She said yes 5:00 the guy told my wife sorry can't look at your tire until tomorrow at 5:00. Not a soul was there before the woman with an appointment, BS not ever getting my business! Went down the road to R and R fixed it in 10 mins , No Charge !

Clean, quick, and respectfu! will recommend and definitely would come back. Ben and the staff is a…read moregood crew.

Bob Ridings is amazing. I have bought 3 plus my new one I just got. If your looking for a new ride…read morego to Bob Ridings in Taylorville and ask for Justin Ostermeir he is very patient and will lead you in the right vehicle you wanna get.. And Justin is just a nice guy.

Just bought my second car from Bob Ridings. From the sales staff, to the service staff, to the…read moreoffice staff, I am always impressed by the friendly and caring people who work there. No games--just good deals.

Bought my ARE cap back in 2021. Browns price for the same cap somewhere else was considerably…read morecheaper, installation was quick and professional. Will buy again when needed!!

Workers off loaded golf carts from trailer, provided prompt and precise service, and then assisted…read morein loading and securing golf carts back onto the trailer. Total time at business was less than 1 hour. Though I feel some of their product pricing is unusually high, I still highly recommend them. They're knowledgeable, professional, and courteous as well as they stand behind their work.

Just Got of the phone with Alicia in your service department,…read moreI am an outside vendor and just want to complement her on her professionalism, She had mention that she was just starting out, Keep up the good work. !!

Terrible customer service! They want me to pay for a part they don't have in stock and may or may…read morenot get it in December! The part has been on backorder for months already but they want to play with my money for almost half a year! They refuse my offer of putting this money into an escrow account until the part is available. Horrible! They don't even deserve one star! Their policies and their unwillingness to work with customers is beyond bad business practices.

Tyler was awesome to work with to find a new car for our son! He went above and beyond to get the…read moreNissan Kicks we wanted when other dealerships gave us the runaround. Great customer service, great value and an easy purchasing process. We will be back to purchase another Nissan from Crown Nissan of Decatur!

Joe was great. Everyone who works at Crown works as a team. The whole experience was very pleasant…read more Highly recommended!

Purchased a motorcycle and was surprised at the thorough inspection done and the friendly, family…read moreatmosphere. Will definitely tell everyone I know about the business.

Everything up to buying my car was good after you buy a car through them they don't give a fuck…read moreabout anyone. Erin who's suppose to be a manager can't keep it professional and has cussed at me over the phone threatening me so I personally told him I'd beat his ass. Not s professional company at all and they like to sell junk under the hood u can't see