Ordering online was easy. Bought it and it was ready for drive thru pickup within an hour, which…read morewas super easy. Drive around the side and they have drive through pickup so you don't even get out of car. They also have a big candy and nuts section

This was the second time I had my oil changed there. First time they spilled oil all over the frame…read moreof vehicle, I thought ok it can happen, however they made no attempt to clean it up. Second time they spilled oil on frame and down the front of engine. No attempt again to clean it up. Never going back again!! All the manager said was sorry!

Taryn, the store manager, and Miles are awsome. They get IT, IT is the ability to stay connected to…read moretheir custmers. My businesss does between 2000 and 4000 dollars worth of purchasing every month with them and they are one of the best teams I have ever had the pleasure of doing business with. In business you lean that it's not about the mistakes you make it's how you handle them. These guys do sometimes make mistakes but they are fixed quickly and usually well beyond my expectations. Bravo a business that oporates like I oporate mine. Job well done gentlmen.

My wife had a tire emergency on her way home from work with a low tire pressure warning on her…read moreright rear tire, pouring down rain. stopped in to see if a technician could look at her tire, I would like to note as she passed all of the open garage bays that you would pull your vehicle into not one customer there, empty. After 5 minutes of waiting a guy came out to talk to, after explaining her situation, a woman came in behind my wife he said to the woman do you have an appointment? She said yes 5:00 the guy told my wife sorry can't look at your tire until tomorrow at 5:00. Not a soul was there before the woman with an appointment, BS not ever getting my business! Went down the road to R and R fixed it in 10 mins , No Charge !

Clean, quick, and respectfu! will recommend and definitely would come back. Ben and the staff is a…read moregood crew.

Just bought my second car from Bob Ridings. From the sales staff, to the service staff, to the…read moreoffice staff, I am always impressed by the friendly and caring people who work there. No games--just good deals.

June I paid the estimated 722.00 to have a fuel pump out on my car. Today August 25 I received an…read moreadditional 393.00 bill for the same job.

Bought my ARE cap back in 2021. Browns price for the same cap somewhere else was considerably…read morecheaper, installation was quick and professional. Will buy again when needed!!

Workers off loaded golf carts from trailer, provided prompt and precise service, and then assisted…read morein loading and securing golf carts back onto the trailer. Total time at business was less than 1 hour. Though I feel some of their product pricing is unusually high, I still highly recommend them. They're knowledgeable, professional, and courteous as well as they stand behind their work.

Just Got of the phone with Alicia in your service department,…read moreI am an outside vendor and just want to complement her on her professionalism, She had mention that she was just starting out, Keep up the good work. !!

Terrible customer service! They want me to pay for a part they don't have in stock and may or may…read morenot get it in December! The part has been on backorder for months already but they want to play with my money for almost half a year! They refuse my offer of putting this money into an escrow account until the part is available. Horrible! They don't even deserve one star! Their policies and their unwillingness to work with customers is beyond bad business practices.

Tyler was awesome to work with to find a new car for our son! He went above and beyond to get the…read moreNissan Kicks we wanted when other dealerships gave us the runaround. Great customer service, great value and an easy purchasing process. We will be back to purchase another Nissan from Crown Nissan of Decatur!

Joe was great. Everyone who works at Crown works as a team. The whole experience was very pleasant…read more Highly recommended!

Purchased a motorcycle and was surprised at the thorough inspection done and the friendly, family…read moreatmosphere. Will definitely tell everyone I know about the business.

Everything up to buying my car was good after you buy a car through them they don't give a fuck…read moreabout anyone. Erin who's suppose to be a manager can't keep it professional and has cussed at me over the phone threatening me so I personally told him I'd beat his ass. Not s professional company at all and they like to sell junk under the hood u can't see