Grateful for Derek McMahan and Andrea at Red River Dodge for making this process so easy and…read morestress-free! They went above and beyond, even delivering my new truck to my workplace. After totaling my previous truck on the interstate and, by God's grace, walking away without a scratch or missing a single day of work, I knew in my heart I wanted another Ram because of its durability and safety. Thank you, Derek, for taking such great care of us. If you're looking for someone who is honest, professional, and truly cares about his customers, I highly recommend asking for Derek McMahan at Red River Dodge. Thankful for God's protection and for such a wonderful buying experience!

Bought a brand new Ram truck and began experiencing serious and dangerous issues at around 3,000…read moremiles. The vehicle randomly stalls while driving, shifts itself into park, and engages the parking brake. It then struggles to restart and fails to properly charge the battery, causing loss of essential vehicle functions. This is not just an inconvenience--this is a major safety hazard. I do not feel safe driving this vehicle, and I absolutely will not allow my family to ride in it. The dealership has had multiple opportunities to fix the problem and has failed. They have blamed wiring, battery issues, or claimed they can't find anything wrong. At one point, they opened a STAR case and replaced the MGU (Motor Generator Unit), stating it tested bad. Even after replacing a major component, there is still no confidence the issue is actually resolved. I have repeatedly been told the problem was "found" or "fixed," only for it to happen again. At this point, it is clear the root cause has not been identified. Customer service has also gone downhill. What started as a helpful experience has turned into staff being rude and dismissive simply because I've had to bring the truck back so many times. Getting a loaner vehicle is extremely difficult unless you escalate the situation to management. Stellantis has been no better--refusing to take accountability for what is clearly a defective and unsafe vehicle. I am making payments on a truck that is unreliable, unsafe, and not fit for normal use. This has been a complete failure from both the dealership and the manufacturer. If you are considering buying a new Ram truck, I strongly recommend you think twice.

Helped us out with are problem fast and got us back on are way. We use this company a lot all over…read moreArkansas. a few times we had to stop at this location and they done there best to match what we had.

As a touring musician, I often have to find car care in unfamiliar towns along the way. My Fiat…read moredecided it needed an oil change in Batesville, so I asked some folks for a recommendation, and they sent me to Darrell's. Darrell is an absolute gem! He was able to take care of the service quickly, the same day, and I thoroughly enjoyed meeting him and talking with the folks at the shop. 100% trustworthy, 100% perfect experience!

Hands down best mechanics in Arkansas. Stay booked out but always worth the wait. Very friendly,…read morerespectful, and easy to understand. Sample values all their customers.

If we could give more than 5 stars we would! Everyone here was amazing - we came into town to see…read morethe eclipse, had a flat tire and the team replaced the tire and we were in/out in 20 minutes! In plenty of time to see the eclipse.

Went in to get an oil change and was met with a rude attitude from the man at the front desk. i…read morealso needed my tail light (purchased at AutoZone) changed which i had spoke about with a lady on the phone the day before, and it's something i had done here previously, but when i went to hand him the light he told me that i would need to purchase another one there because they didn't use supplied parts. i ended up going somewhere else for my oil change and tail light because the oil change and labor for the light would've already been overpriced let alone buying a whole other bulb.

I definitely do NOT recommend a company that left my RV in worse condition than when they arrived,…read moreand then refused to take responsibility like a child. I will absolutely be suing for the damage you caused. The other RV company that fixed your shit job is happy to write a statement for me explaining the damage you caused. I hired JMSB to repair a small section of my RV slide-out. Instead, I ended up with additional damage, a failed repair, and an additional repair bill. The technician arrived and began working without saying a single word to me. Then he started operating my slide-outs without communicating what he was doing. He manually cranked the WRONG side in, then back out, crushing items I had stored on top into the interior wall. I had to SCREAM for him to stop before more damage occurred. My pets were also inside the trailer at the time, making the lack of communication a serious safety concern. He also performed the repair during active rain. So by the next day, the panel had completely detached. He offered to come out and fix it, which I denied because I no longer trusted him to work on my trailer. A second RV repair company removed the failed repair and found the adhesive was still wet. Moisture had been trapped behind the panel, causing the wood underneath to swell. The repair had to be completely redone. After I reported the failed repair and the additional damage, I requested reimbursement so I could have another company correct the work. That request was never addressed. He just stopped responding. Instead of paying once for a repair, I paid over $250 for work that failed almost immediately, then had to pay another company to redo the repair and fix the damage caused during the original service visit. Thirty years of experience doesn't mean anything when you back it up with sloppy work and piss-poor customer service.

Our motorhome front A/C went out during the dog days..... Marcus was able to coordinate everything…read morefor us. From getting the extended warranty approval to a new unit in and installed within a week. The tech was courteous and cleaned up like a pro. Great job guys, we appreciate the professionalism. Highly recommend!

I was visiting town on a business trip, and noticed during a rain storm that my windshield wiper…read moreblades had deteriorated to the point where they needed to be replaced. When I entered the store, I was pleasantly surprised by how I was immediately helped. There were quite a few employees on-duty, which also impressed me. Also, after my purchase, one of the staff members installed the new blades on my car. It's nice to receive good, competent, and friendly service. If I'm ever in the area again, I will return, if only just to buy windshield wiper fluid.

Great customer service, communication and quality work! I highly recommend them and will use them…read moreagain if needed. Paul and Jill were super friendly and honest! Once insurance approved they completed my repair work in only two days.

Outstanding business, first class work, friendliest people you will ever find. Moderately priced…read more Highly recommended.