Found a truck on autotrader, keller bros dodge in Lititz. I call ahead of time to say I'm coming…read morefor a certain truck and they say ok we'll have it ready. I get there and they have no idea where the truck is. After 4 hours and trying to flip me to another truck (no, I drove 2 hours for a specific truck) they finally figure out that the truck they advertised for sale on autotrader is the same one they loaned out to someone that had their truck in for service. They said it would be back that day. Nope. Then 2 days. Nope. Then on the 4th day they drove it to me and I find out that it has 3k miles more on it than was advertised. All the pics and paperwork said 23k, when I drive it there are 26k on it. I complained and got a free oil change. Then a few weeks later I get a call from the dealer saying the bank red flagged my paperwork and the loan isn't funded. Someone at the dealer fat fingered my ssn so it didn't match paperwork. So they ask me to email my ssn to them. Not a chance. Who asks to send ssn through unsecure email?!? I call the bank and settle it myself. Then I get notices from PA DMV that they don't have my previous cars plate, the one I traded in to Keller. So that issue is ongoing, don't know where the plate is yet. It's a shame because the salesman was a good kid, he tried. He hadn't been trained well on vehicle specifics or just didn't do his homework, because he didn't know a lot about the truck or even the dreaded "hemi tick" associated with rams, but he was nice to deal with. The incompetence at this place is astounding. Go somewhere else.

After nights of researching dealerships I happened to come across Keller Bros Dodge Ram and felt…read morethis place was trustworthy. I submitted an inquiry on a specific vehicle that caught my attention, and received immediate response from Kerry Kneisley. After we set an appointment to come in and view the vehicle, I noticed a sign hanging from the vehicles rear view mirror. The sign said "Welcome Stephanie", and that to me expressed that I had hit the jackpot when it comes to customer service lol. Kerry was very detailed oriented, patient, knowledgeable, and went out of his way to comprehend my situation. I ended up leaving that day with a new car and couldn't be more happier. I definitely recommend this place if anyone is searching for a certified used/new vehicle, especially when working for Kerry! Thank you Keller Bros!

Buying my vehicle at Bobby Rahal's Lancaster dealership was a fantastic experience. Cody Sofranek…read morewho is in the photo with me was phenomenal to work with; attentive and responsive to all of my questions and concerns before I bought the car. My last purchase was online, a great experience because I hate the haggling at dealerships. Here i felt no pressure at all. Cody's excellent service is why I bought my Lexus at Bobby Rahal. He genuinely cares about his clients and wants them to be happy. Thank you Cody, Ben, Kevin, and Bill- I appreciate your help ensuring I'm satisfied with my purchase.

Always a great experience when I take my Jeep to be serviced at Bobby Rahal in Brownstown. Derek is…read morealways helpful, knowledgable and provides top notch service to his customers. I would recommend them for all your service needs.

I have used this location for years. Originally, I found them because they were close to the train…read morestation and I could drop off or do a "drive by". Chris is always very personable. He treated me as if I was his only customer each time I came in. Now that i have move further away he has passed his high standards to another of his colleagues and I feel confident in that handover!

Had been going there for over 10 years. Was quoted a price for oil change, nothing was accurate,…read moreall fees added on.Lou was obnoxious & rude.Had to return next day for receipt & Terry, always nice , chked to make sure they actually put correct amt of oil in. Poor service= no trust. Offered me a free oil change if I didn't report them. I refused it & will never go back.

05.31.22 Though the appointment time was scheduled far out,…read moreit was worth waiting for. I needed a new catalytic converter for my Durango. My mechanic recommended Red Run because he said it would be cheaper if they did it instead of him. According to Dodge forums, I was bracing to pay between $1,500 - $3,000 But When Red Run called me to tell me it was ready, the bill was $556.00 Fantastic! I'll now bring any of our 3 cars here for exhaust work. Thank you RRE

Rede Run replaced a flex pipe in my vehicle. I only waited about 45 minutes for the whole process…read moreand what a nice surprise for this business. Polite people and a fair price. It took about a month to schedule but the wait was worth it. I highly recommend this business.

Purchased my second vehicle with Judy from Lancaster Toyota. Once again, it was an amazing…read moreexperience. I highly recommend visiting Lancaster Toyota for your new Toyota vehicle needs! I will definitely be back to purchase future vehicles! THANKS AGAIN!

BUYER BEWARE!!!!!!!!!…read more My husband and I have ALWAYS purchased our vehicles at Lancaster Toyota, sadly we can NEVER recommend them ever again! Our 2023 4-runner has only 22,000 miles on it, was almost one month after the 3 year warranty and the passenger side camera went black. It failed. We took it to them to be diagnosed, spent $185.00 to be told yes it needs replaced and we will not cover it under warranty! We immediately reached out to the manager and was told because we had our servicing done elsewhere they will not honor the warranty! They said we could try to go to Toyota Corporate and see if they will honor the repair so I reached out to Toyota corporate and they told us the dealership CAN replace it under warranty, but they choose not to!!!!!!! We have been so loyal to them for the last 35 plus years and they chose NOT to do the right thing! It will be the last Toyota we will EVER purchase. Unbelievable and very sad..... we were shocked and very disappointed

Family were out on vacation in PA and our truck broke down, God intervened and with inner and outer…read moretire rods completely broke we made it to Christian brothers, they're professionals they're honest fast reliable and very knowledgeable, they fixed the problem and had us on the road the next day. Thank you so much from the Daigle family highly recommended

Best around from staff to service. & Thanks Leandra for the…read moregreat care from start to finish,as you really know how to treat a customer!

I have to say from the moment I walked the store; I was greeted with a smile and a feeling of…read morerespect. I mentioned my daughter's vehicle broke down the street. I mentioned it maybe the battery, he asked me to check the wall and look for the group size he called out, they had it. He asked me to get the car over. We get it over and the tech takes a look and says the alternator is out. Tech says I will charge the battery up for you a bit, while the tow gets here. He did not charge me or want the tip I was giving him. Nothing but great, honest and positive people. Thanks for the great feeling and experience, you guys are great.

They are the best. Honest and fair. Very prompt. They explain things to you which is so important…read more Best mechanic I ever went to.

I am a very difficult person to impress with auto mechanics. But this place consistently delivers…read moreand is always trustworthy. I feel like they really know what they're talking about and they don't push unnecessary upgrades. I find it's easiest to drop my car off first thing in the morning and just take an Uber back home. It gives them all day and they are always fast efficient and affordable, not like some of these tire shops that pushes services and don't care at all about you.

We were thrilled when we first discovered Daddario. At that time, we really trusted them…read more However, over the past year, it's been negative experience after negative experience. With them missing or forgetting to do what we needed. Their resolution is "we will get that next time." Not just once or twice. At least the last 5 visits. Most recently we had a car inspection. Needed an oil change but they didn't notice, and didn't offer. Decided to take that car to dealership who happens to be on the same block as Daddario but much easier to get in and out of, plus the dealership is open on Saturdays. Anyway, we go in for an oil change and the mechanic noticed a hole in the tire. A dangerous hole that could cause a blow out on the highway. How did Daddario miss this in inspection? The car had recently hit a bad pothole in neighborhood, left behind by utility company. The inspection was immediately after that incident. I feel like Daddario is in too much of a rush or their mechanics are lazy. They've lost our business. The only reason it's 2 stars instead of 1, is because the guys on the phone and at the desk are friendly. But, yet no accountability for missing and forgetting things.