Friendly service! They took care of what was going on with my car and got it done in a timely…read moremanner. They also noted something stuck to my tire which I appreciated because I got that taken care of right away. I think these guys are great !

Just had them install replacement engine and transmission in my 2005 Ram 1500 (387,000+ miles)…read more Excellent service and communication, truck is running like new. I'll be returning for some follow up work on other items I need updated with no hesitation.

Marissa is very helpful and knowledgeable regarding parts and assistance. Very impressed with this…read morestore!!

The staff are very helpful! They will assist you in finding that special "whatchamacallit" for your…read morespecial toy! Thanks to all the staff who go out their way to help when needed! Yes! I could not figure out how to put on the windshield wipers while it was raining! O'Reilly Auto Parts to the rescue... thanks!

My husband and I were on our way from Central Texas to Englewood Florida for vacation with friends…read morewhen our truck broke down on I-10 just west of Tallahassee. The awesome wrecker driver from Lawson's Paint and Body brought us to Powerhouse. As you can imagine,we were pretty frustrated. We were a day and a half into a long road trip, for vacation, and had no idea how serious the breakdown was. Both Jim, the owner, and Phil, the manager, went way above and beyond to make us feel comfortable and entertain us. The first thing Phil said when he introduced himself was "I want to put y'all at ease. " And he did. They have a really nice waiting room with sofas, a big screen tv, reading material, and a little kitchen.  Phil even offered -- no, almost insisted -- to bring us food from a nearby fast food place, though we declined. And the bathroom was clean and even smelled nice! Luckily, they were able to repair the truck relatively easily and quickly, just a couple of hours. They even off our transmission fluid. Importantly, they didn't have enough mechanics on duty at the time to get to us right away, but knowing that we were on the road and broken down and stuck, Jim did the repairs himself. When Phil noticed the Navy stickers on my husband's truck, they bonded over having been in the Navy at the same time, and gave us a military discount on the already VERY reasonable bill. Neither of us has EVER had such amazing service from auto repair, and we've had some great mechanics!

Attention parents who live afar with college students in Tally who are desperate to find a honest…read moreand trustworthy mechanic: This place doesn't deserve 5 stars, there should be an option for extra credit. 10/5!! Shop owners went above and beyond with one of my most valued gifts; my daughter. Took her car in for issues that we've been chasing for almost a year (at a different shop). I initially tried to give them a detailed description of all that has been done and luckily they asked to look at it with a 'fresh pair of eyes'. Much to my surprise, given the thousands of dollars I've already poured into this car, they FIXED it! Diagnostic took longer than the fix. This job required skilled and patient professionals, which is exactly what we got when we walked into this shop. Communicated with me every step of the way. Unfortunately, I handed them a half broken key fob, which I forgot to tell them. As expected it broke after a test drive. When they called to notify me of what happened, I apologized profusely as it was MY fault. Now some of you may think, oh well, the key broke while in their possession, so it's their responsibility to fix it. I couldn't disagree more, however, they still took it upon themselves to get me a new key. Their rationale - I didn't need the added headache after all the trouble this car had already caused. I didn't think it was possible, there are still some businesses out there with integrity. I wouldn't trust any other mechanic to ensure my daughter is in a safe and functional vehicle.

I got stuck in Tallahassee when my car broke down. I took it to one place and they quoted me…read moresomething outrageous for major repairs. Bass Auto came highly recommended by the hotel staff, and for good reason. The original place "misdiagnosed" my car, but Bass Auto was able to fix it correctly for a fraction of the price. I was able to start heading home by the end of the day, instead of the 2 weeks the other place told me. Ladies, if you're looking for a place that isn't going to try to scam you, Bass Auto is a lifesaver!

We have taken our vehicles to Bass for the past 15 years. The service is excellent, honest,…read moredependable, and reasonably priced. They won't try to convince you into paying for things you don't want or need, always letting you know exactly what you're paying for. I highly recommend them for all your vehicle repair needs.

These people rock!!! I needed a new battery and went to them. And get this, they install it for you…read moreright when you buy it! Couldn't have been easier and saved me time doing back home. Shout out to Stone who took care of me. Great guy and very personable.

Super helpful team goes above and beyond. I had a bad brake line, and a team member helped me add…read morefluid, then follow me to a local brake shop in her car. They consistently go the extra mile.

Light bulbs to be put in . I brought light bulbs and they charged me 260$ to put th in . The said…read moreit was for the service . Because my tailgate wouldn't drop but it took them every bit of 5 minutes ! Another shop that fucks people in Tallahassee . 3years ago I came to this shop for a radiator and they didn't hook the fan back up causing my car to over heat and the moto blew . Do not come here unless it's basic things : wipers exc . Not bulbs ! Not oil ! Not Andy mechanic work ! You will get fucked !

My daughter needed a jump to get to work this morning, so I went to her church and retrieved the…read morecar to get the battery checked. It started for me and I drove a mile or so to Tuffy's. They checked the battery and without showing me results presented a quote for $249 all on to replace with an Interstate battery. i had just been online to Costco where the Same battery was half the price, so I thanked him and headed to Costco, the car started right up. A half mile dpwn the road I spotted Auto Zone, where a quick check of the battery with their tool confirmed we have a good battery. I called Tuffy to let him know that I didnt appreciate the "service" and suggested I hope he can look in the mirror everyday. He insisted the battery is going to die eventually and I replied that "We all are, Sir". Caveat Emptor

I was on a road trip and on a Saturday my VW van would not start. I had it towed to Auto Works and…read moremet Chad and Robert. They immediately started working on the van, fixed the starter solenoid and I was back on the road in a couple of hours. It was clear both guys were professional, loved their work, and were committed to helping me. The process they charged was well under my expectations, and I could not recommend them more highly.

I was a referred customer. I took my Mercedes E350 for a B service which includes oil change,…read morefluids topped off, etc. I informed person who was taking my information when I checked in that my check coolant light was on, that was in November 2025, right before Thanksgiving. After services were completed, I paid and left. I called back by the end of November due to my coolant light coming back on, so I contacted the business letting them know the light was on and that was something they were supposed to address in November. I had someone check the windshield wiper fluid it was low. I went back to business they put fluids in the car. In March my check oil light came on and my car hadn't even reached the numbers that they post on the sticker on windshield top left corner. I had someone check the oil and it was below the minimum mark. I did not notice any leaks or oil on the ground. I felt by me being a woman they took advantage of me and didn't service my car at all, but took my payment. I will not be going back.

I have two young grandchildren with me and realized my tire pressure was lower than normal. I came…read morein without an appointment and they got me in and out quickly. Leroy was the gentleman that looked at my car and he was very nice , professional and helpful . I am so very thankful !

Mavis has the only functioning air pump for miles! We saw this air pump while doing u-turns going…read morefrom gas station to gas station, paying $2 a pop to try their pumps. Thank you for keeping your equipment in working order so we could get our daughter's tires all at the right pressure- and teach her how to check it herself going forward. We will be back when we need tires!