Very honest people go an extra mile and beyond thank you so much David the owner amazing very…read morehonest and kind respectful and prices awesome thank you so much they really care for people in here he told me everything I needed to fixed my vehicle and get new tires at not charge seeing my difficult situation from previous car dealership Werner Hyundai being discriminatory and taking advantage that I'm a a lady he couldn't believe this people so much lack of professionalism and empathy and honesty and the bottom line how they dishonor my warranty

1. Broke the coolant seal during a flush. 2. Took 4 hours to…read morecover it up and then lied to me when I asked about it. I believed them meaning my engine seized up the next time I drove it 3. Claim department denied claim for repairs because money over integrity 4. I'm now having to sue in small claims court just to recover from the damage done to my property Save yourself the trouble and find somewhere else.

Knowledgeable and very helpful staff. Very important to people who are not mechanically inclined. I…read morewish I had gotten the name of the fellow who helped me today.

I would like to commend the amazing staff at Advance auto parts on Apalachee Parkway for going…read moreabove and beyond to assist me. Thank you Sam, also the Manager and the young lady at the front counter for displaying excellent customer service, I called in to get a quote on a part for my Landrover, apologizes on not remembering your name, you know who you are, GREAT JOB! I highly recommend a raise and a promotion for the entire staff.

I took my Volvo here for regular maintenance and more. The car was in desperate need of maintenance…read moreat the time. Steve did a good job repairing the majority of the problems. The other issues being upholstery and wheel sensors which he does not work on. After the first repair, I found out that there were a few more issues with the engine. Steve was accomdating and upfront with me, considering the repairs would overall be more than the car was worth. I ended up trading it in. Steve however did a quick and reliable turn around with my vehicle. If you have Volvo's and don't want your car being practically destroyed by a dealership while waiting a month to get it back. This is a good place to inquire about for Volvo repairs.

Wow! I thought I was thrilled to own a Volvo, but I'm even more thrilled to know this mechanic…read more Their customer service is impressive, their expertise is unsurpassed and the experience was amazing. They know Volvos and help you get many years of trouble free service. And, they do this at a fraction of the cost of a dealership. I am particular when it comes to choosing mechanics, and these guys did not let me down. I can recommend them without reservation for all Volvo needs.

My husband and I were on our way from Central Texas to Englewood Florida for vacation with friends…read morewhen our truck broke down on I-10 just west of Tallahassee. The awesome wrecker driver from Lawson's Paint and Body brought us to Powerhouse. As you can imagine,we were pretty frustrated. We were a day and a half into a long road trip, for vacation, and had no idea how serious the breakdown was. Both Jim, the owner, and Phil, the manager, went way above and beyond to make us feel comfortable and entertain us. The first thing Phil said when he introduced himself was "I want to put y'all at ease. " And he did. They have a really nice waiting room with sofas, a big screen tv, reading material, and a little kitchen.  Phil even offered -- no, almost insisted -- to bring us food from a nearby fast food place, though we declined. And the bathroom was clean and even smelled nice! Luckily, they were able to repair the truck relatively easily and quickly, just a couple of hours. They even off our transmission fluid. Importantly, they didn't have enough mechanics on duty at the time to get to us right away, but knowing that we were on the road and broken down and stuck, Jim did the repairs himself. When Phil noticed the Navy stickers on my husband's truck, they bonded over having been in the Navy at the same time, and gave us a military discount on the already VERY reasonable bill. Neither of us has EVER had such amazing service from auto repair, and we've had some great mechanics!

Attention parents who live afar with college students in Tally who are desperate to find a honest…read moreand trustworthy mechanic: This place doesn't deserve 5 stars, there should be an option for extra credit. 10/5!! Shop owners went above and beyond with one of my most valued gifts; my daughter. Took her car in for issues that we've been chasing for almost a year (at a different shop). I initially tried to give them a detailed description of all that has been done and luckily they asked to look at it with a 'fresh pair of eyes'. Much to my surprise, given the thousands of dollars I've already poured into this car, they FIXED it! Diagnostic took longer than the fix. This job required skilled and patient professionals, which is exactly what we got when we walked into this shop. Communicated with me every step of the way. Unfortunately, I handed them a half broken key fob, which I forgot to tell them. As expected it broke after a test drive. When they called to notify me of what happened, I apologized profusely as it was MY fault. Now some of you may think, oh well, the key broke while in their possession, so it's their responsibility to fix it. I couldn't disagree more, however, they still took it upon themselves to get me a new key. Their rationale - I didn't need the added headache after all the trouble this car had already caused. I didn't think it was possible, there are still some businesses out there with integrity. I wouldn't trust any other mechanic to ensure my daughter is in a safe and functional vehicle.

They went above and beyond to get us four new tires to fit our suv to get us on the road so we…read morecould get home! We had 329 till we were home and they had to send a carrier service to get our tires! They were a life saver for sure!! Always had a good experience with Discount tires in the past but being out of town and in desperate need of tires they were the best!!

I have used Discount Tires in the past. This time, I bought a set of tires and a week later the…read morevalve on one went out, leaving me stranded in the middle of nowhere with two small children. After a couple of hours I got someone to help me put on the spare. I was hoping Discount would comp me road hazard on these tires since my confidence in this set is kaput. But they couldn't spare the 40 dollars that would cost. I will not be using this company again.

I can't imagine why there aren't recent rave reviews for Import Authority other than the Yelp app…read moreis not used much anymore. Google reviews may be more up to date. But let me update now -- Import Authority has always been the best place to have your car serviced. It just gets better. As soon as your manufacture's warranty expires, get thee to the heroes at Import Authority.

Currently there are 2 vehicles parked in my garage. One is a 2006 Hummer and a 2003 Ford 150…read moreHarley Davidson. They have over 525,000 combined miles on them! Import Authority has kept them breathing and operating much longer than I expected. I have only let one mechanic, Mike, work on my vehicles from oil changes to replacing the clutch and front end work. They are honest, respectful and serious about their work! I know everyone in the office, as well as the owner Warren who is in the office occasionally! Hands down COMPLETELY honest and reputable!!!! One hundred percent!! A 5++++ ABSOLUTELY!!

Great customer service provided by the general manager LOCKWOOD! He got me a new battery and…read morechanged it over in no time! He also helped me in getting the correct filters I needed and was able to change a brake light for me as well! He truly just made the process easier and a breeze! So happy I came and he was here!

Went inside asked for cabin filter and air filter and windshield wipers,got filters but the…read moreemployee said my wipers were two different sizes and expected me two remember the measurements so I left with no wipers, couldn't you just write it down. Now off to another store.

Light bulbs to be put in . I brought light bulbs and they charged me 260$ to put th in . The said…read moreit was for the service . Because my tailgate wouldn't drop but it took them every bit of 5 minutes ! Another shop that fucks people in Tallahassee . 3years ago I came to this shop for a radiator and they didn't hook the fan back up causing my car to over heat and the moto blew . Do not come here unless it's basic things : wipers exc . Not bulbs ! Not oil ! Not Andy mechanic work ! You will get fucked !

My daughter needed a jump to get to work this morning, so I went to her church and retrieved the…read morecar to get the battery checked. It started for me and I drove a mile or so to Tuffy's. They checked the battery and without showing me results presented a quote for $249 all on to replace with an Interstate battery. i had just been online to Costco where the Same battery was half the price, so I thanked him and headed to Costco, the car started right up. A half mile dpwn the road I spotted Auto Zone, where a quick check of the battery with their tool confirmed we have a good battery. I called Tuffy to let him know that I didnt appreciate the "service" and suggested I hope he can look in the mirror everyday. He insisted the battery is going to die eventually and I replied that "We all are, Sir". Caveat Emptor