These people rock!!! I needed a new battery and went to them. And get this, they install it for you…read moreright when you buy it! Couldn't have been easier and saved me time doing back home. Shout out to Stone who took care of me. Great guy and very personable.

Super helpful team goes above and beyond. I had a bad brake line, and a team member helped me add…read morefluid, then follow me to a local brake shop in her car. They consistently go the extra mile.

Went in for a tire change after being told by Mavis and Firestone my totals were 165 and 171. Mr…read more Willis at this location was incredibly customer friendly and efficient. Had me out the door for 103 after an hour. If you want good quality work, come here and talk to either Willis or Steven. I have had great experiences with both of these dudes.

I visited Pep Boys on Apalachee Parkway on 4/29/25 because my A/C was blowing hot air. After…read morewaiting for several hours, I was told that my Shredder valves needed to be replaced. I paid $672 to have the issue repaired. Unfortunately, about three weeks later, my A/C was blowing hot air again. I returned and was told another small part needed to be replaced. After that repair, the A/C only worked for another three weeks before the same problem returned. At that point, I was extremely frustrated. I brought my vehicle back again, and they performed another dye test. I was told they could not find any leaks and that the issue had been resolved. However, it was obvious that it had not been fixed because the refrigerant continued to leak out. The only solution I was offered was to bring the vehicle back each time the A/C started blowing hot so they could recharge the system. I filed complaints through email and made multiple calls to corporate but never received a response. Now, a year later and in the middle of summer, I am still dealing with the same issue that should have been properly diagnosed and repaired during my original visits. I recently took my vehicle to another shop, where they performed the same inspection using dye and immediately found a leak in the evaporator core. The technician stated that it "lit up like a Christmas tree" and could not understand how the leak was missed during previous inspections. They explained that this leak is exactly why my A/C would only stay cold for a few weeks at a time. I am extremely disappointed with the service I received at the Apalachee Parkway location. Had the problem been correctly diagnosed from the beginning, I could have made an informed decision about the repair when I had the funds available. Instead, I spent $672 on repairs that did not solve the problem and am now facing a $2,400 repair bill for an issue that should have been identified much earlier. I will say the front desk workers were polite

I got stuck in Tallahassee when my car broke down. I took it to one place and they quoted me…read moresomething outrageous for major repairs. Bass Auto came highly recommended by the hotel staff, and for good reason. The original place "misdiagnosed" my car, but Bass Auto was able to fix it correctly for a fraction of the price. I was able to start heading home by the end of the day, instead of the 2 weeks the other place told me. Ladies, if you're looking for a place that isn't going to try to scam you, Bass Auto is a lifesaver!

We have taken our vehicles to Bass for the past 15 years. The service is excellent, honest,…read moredependable, and reasonably priced. They won't try to convince you into paying for things you don't want or need, always letting you know exactly what you're paying for. I highly recommend them for all your vehicle repair needs.

Wow just WOW Jarrell I at Auto Zone store # 274 is an Angel!!!!! Absolutely went above and beyond…read moreto not only helped BUT took the time (as store was closing) to TEACH us how and what to do to keep us SAFE May God BLESS you THANK YOU

Jesse @Monroe St went above and beyond for my father and I, helped us take out and put in some…read morepparts we thought we would have to take the dealership, saves us over $100! Thanks again Jesse

Christian assisted me he was amazing! I was having battery issues and he charged my battery for…read morefree and jumped me off. He also informed me that they do price matching for my battery which is expensive so instead of having to pay 240 I ended up only having to pay 190 for a brand new battery. He also took out my old battery and installed the new one for me. Would return again

Was happy to see this place open up since the check-engine light (CEL) scanners at Advanced Auto…read moreParts are either always messed up or just don't match up well with my vehicle. Came in one night before they were closing to get my CEL checked. The lady who ran the diagnostics was very polite and printed out additional information for me about the issue with my truck. This is my new favorite in-town auto parts store.

Had to go to the (Tallahassee Ram) dealer for a repair, and they did additional inspection and told…read moreme I needed new tie rod ends in the worst way. The van is a 2015, so I believed them. I elected not to have them do the additional work, but instead took the van to Johnson's, telling Johnson's I definitely needed new tie rod ends. They called me the next day to let me know I did not, in any estimation they could figure, need new tie rod ends. They charged my AC system for $70, and sent me on my way. They have a longstanding reputation for honesty, well-earned.

They have always gone out of their way to be helpful. Been going to them for my cars for almost 20…read moreyears now. Good people. I highly recommend them.

Hello My name is Ray Parrish and on 6/12/26 I recently received my z71 suburban from Pedro's…read moregarage. The courtesy and professionalism displayed from Mr. Pedro and his staff is second to none. For over ten years he's serviced and/or repaired all my vehicles. He repaired my vehicle and was able to obsorb some of the labor cost associated with the bill. I will continue to take my vehicles to Pedro's garage and recommend others. Thank you Mr. Pedro. Satisfied customer.

Pedro's Auto Repair offers great service at a reasonable rate. I highly recommend them.read more

This place is excellent. I've seen some of the salesmen go out and replace wipers. I've also heard…read morethat one changed out an alternator for an elderly gentleman. This is the ONLY place I would go to buy auto parts.

This outfit is truly as good as it gets when it comes to going the extra mile to ensure my…read moresatisfaction. There's a LONG story behind my review, but I will not bore you with each detail. I recently had a hybrid battery failure on my 2007 Prius. I deal exclusively with Bass Auto Care (on Capital Circle) and they handled the removal/reinstallation. I understand it's not for amateurs. Several months after that replacement, the rebuilt battery failed. Thankfully, it was warranteed - but regrettably, I was vacationing in NC with the car at the time - and that was definitely a setback since finding a service station that was associated with the warrantee agreement plan needed to be found. Bass Auto received the battery through Liles Auto (CarQuest, actually) and naturally, that battery was manufactured by yet another company. Jared from Liles Auto and Al from Bass Auto were instrumental in getting me back on the road relatively quickly from three states away. Well - that 2nd battery failed again. Now, it was all hands on deck - and Jared as well as Al were determined to make things right. After calling in a lot of favors, they got me back on the road with a perfect hybrid battery pack - and were able to get my expenses from my delays reimbursed as well. This all points to a commitment to their community, their customers, and their brand. I can't say enough about the ethics and attention to detail this operation had in getting me back on the road. I've learned that Jared Liles oversees a number of CarQuest stores in Tallahassee. If you're looking for indisputable ethics - you'll be satisfied here.