staff here is highly unprofessional; for starters your going to wait 15+ mins to even be spoke to…read moreat a counter; there's a short girl whom acts as if she doesn't have to help customers and it's nerve wrecking.... no one here care nor do they even try to assist... I'll be uploading video proof

They were very professional and honest! I feel confident about my purchase when I visit O'Reilly…read moreAuto Parts.

I thought I'd never have to visit a junkyard again but here I am, thanks to owning a rare vehicle…read morethat contains discontinued parts from the manufacturer. I was in search of a driver side door actuator. I actually ordered one from EBAY but it didn't include the floor and trunk manual release. I took a look on Pull A Part's website for shits and giggles expecting them to have every model CTS except a coupe. To my surprise, the Baton Rouge location had a coupe in stock. Now the flip side was wondering if this part was still in the car. I drove an hour by both holding my door closed by hand and tying a strap to it, lol. Pull-A-Part granted me free admission for being a veteran. I arrived to find the part was still there. Now the other flip side was wondering if the part was still operational since you need the vehicle powered to test the actuators and the batteries are removed. You also need to remove the backseat, rear interior panels, and seatbelt to access the door actuator. Luckily Pull-A-Part has the vehicles elevated and spaced out which creates a decent work environment. I didn't even mind the fact that it began to rain. I even removed the passenger side door actuator for when it's needed in the future. Pull-A-Part discourages working on your vehicle in the parking lot. I needed to verify the driver actuator worked so I installed it quickly since my backseat and panels were already removed. I plugged it up and it didn't work. Disappointment was an understatement. Then something told me to pull on the floor release. The chime began to sound after hearing the actuator click. I closed the door and it worked. I did a little dance not caring about being seen, then I quickly hit the road after gathering my tools! P.S. Pull-A-Part only offers store credit. No refunds.

Great Prices!!!! All kind of cars, just get there before your parts are gone, Staff can help you…read morefind the vehicle. Pretty organize all their inventory is online, with pictures of the cars,

As far as auto parts go this is my come too choice. The staff is knowledgeable and helpful. They…read morestand by their stuff or have done so with my purchases for the last 40 years

Stood in line for 15 minutes as both in store employees tried to figure out if the customer ahead…read moreof me had some sort of guarantee on a battery that he had purchased off hand at another auto shop. Sure, I get helping the old timer out but did it really take two of you scratching your heads, knocking the screen around hoping for some miracle when it was obviously a lost cause? Not once was my presence acknowledged. All it would have taken was for one of them to look up and say 'Hey, man. Since this is taking a long time, let me take you on this other register since you only have ONE ITEM!'. Can't recall when I've received worse customer. Ending up leaving my one item and walking out - I don't think the even noticed.

I will never buy from here or advise anyone else to. They do not honor their warranty. $3000 is a…read morelot to steal from someone. JOKERS. SCAMMERS.

BEWARE!!! they do not honor the warranty! they sent me a broken transmission for 3000$ and won't…read morereplace it

Paul was very helpful and kind. Definitely a top notch worker. I haven't received my part yet (it…read morearrives Friday) but I'd like to extend my gratitude for his service.

$2500 for a re-manufactured part + $1800 for the labor. Add in rental fees while my vehicle is…read morebeing repaired only to learn that the re-manufactured part was not completely remanufactured. No apologies, ZERO empathy. The suggested recourse? Bring the vehicle in so that a third party can "remedy" the situation and continue to cover your own rental fees while the third party does what should've been done prior to the sale. We should've recognized the red flag: after paying for the part, we were told the third party "went out of town" and the part would be available in a few days. Jokes on us, right? Wrong. My recourse will be much different than their suggested recourse. Filing fees in West Baton Rouge parish are a fraction of the money that I am out and the problem is not yet resolved. Honesty and principle are everything therefore, I shall let the Civil system be my path of recourse. We have dealt with Black's on several occasions and they always came highly recommended however this experience is enough to end that happy trail. Buyer BEWARE!

I trust these guys. They are responsive, skilled and personable. Did a GREAT job on my car, for a…read morereasonable price.No more leaks!

I took my car in for an issue with the check engine light. Not only did Tim make sure to check the…read morecode before I left to make sure they could handle the problem but he also told me that even though they could take care of it, it would be cheaper for me to bring it somewhere else and recommended me where to bring it. So even though my car was not serviced by Carmergency today, those to me are the actions of a trustworthy mechanic!

First time going to this place you have to pay $2 to get in. They have computers that can locate…read morethe vehicle you're looking for & then they'll even print you out a ticket showing you every row the car you're looking for is on. I needed a Part for a Cruze and they had like 6 Cruzes on the lot but the first one I went to had the parts I needed so 'no need to go looking at the other ones. Workers are friendly I have no complaints I recommend this Company. 10/10

Crag rocks! Today I wasn't sure if I needed a fuse or bulb for one of my headlamps. I've had the…read morebulb changed and it didn't work. Crag messed around under the hood for a moment and I didn't have to buy neither a bulb or fuse. Although my vehicle is German, if I need anything, I'm stopping by here first! Thanks guys!

Literally some of the best customer service I've experienced in a while. I called twice for…read morequestions with no answer, 5 minutes later Julie called me back and apologized. She answered all my questions and was super helpful. Next let's talk about the facility! THEY OFFER TOUCHLESS car wash drive thru or hand washing! As an OCD car owner I'm in heaven. Don't have a towel to complete dry off, no worries they are free to use with the vacuum!!! GET OUT!! If your not washing your car here you're doing you and your car a disservice!!! Oh forgot to mention how clean there areas are too! TOP NOTCH!!!