staff here is highly unprofessional; for starters your going to wait 15+ mins to even be spoke to…read moreat a counter; there's a short girl whom acts as if she doesn't have to help customers and it's nerve wrecking.... no one here care nor do they even try to assist... I'll be uploading video proof

They were very professional and honest! I feel confident about my purchase when I visit O'Reilly…read moreAuto Parts.

First time going to this place you have to pay $2 to get in. They have computers that can locate…read morethe vehicle you're looking for & then they'll even print you out a ticket showing you every row the car you're looking for is on. I needed a Part for a Cruze and they had like 6 Cruzes on the lot but the first one I went to had the parts I needed so 'no need to go looking at the other ones. Workers are friendly I have no complaints I recommend this Company. 10/10

I thought I'd never have to visit a junkyard again but here I am, thanks to owning a rare vehicle…read morethat contains discontinued parts from the manufacturer. I was in search of a driver side door actuator. I actually ordered one from EBAY but it didn't include the floor and trunk manual release. I took a look on Pull A Part's website for shits and giggles expecting them to have every model CTS except a coupe. To my surprise, the Baton Rouge location had a coupe in stock. Now the flip side was wondering if this part was still in the car. I drove an hour by both holding my door closed by hand and tying a strap to it, lol. Pull-A-Part granted me free admission for being a veteran. I arrived to find the part was still there. Now the other flip side was wondering if the part was still operational since you need the vehicle powered to test the actuators and the batteries are removed. You also need to remove the backseat, rear interior panels, and seatbelt to access the door actuator. Luckily Pull-A-Part has the vehicles elevated and spaced out which creates a decent work environment. I didn't even mind the fact that it began to rain. I even removed the passenger side door actuator for when it's needed in the future. Pull-A-Part discourages working on your vehicle in the parking lot. I needed to verify the driver actuator worked so I installed it quickly since my backseat and panels were already removed. I plugged it up and it didn't work. Disappointment was an understatement. Then something told me to pull on the floor release. The chime began to sound after hearing the actuator click. I closed the door and it worked. I did a little dance not caring about being seen, then I quickly hit the road after gathering my tools! P.S. Pull-A-Part only offers store credit. No refunds.

Great Prices!!!! All kind of cars, just get there before your parts are gone, Staff can help you…read morefind the vehicle. Pretty organize all their inventory is online, with pictures of the cars,

Paul was very helpful and kind. Definitely a top notch worker. I haven't received my part yet (it…read morearrives Friday) but I'd like to extend my gratitude for his service.

$2500 for a re-manufactured part + $1800 for the labor. Add in rental fees while my vehicle is…read morebeing repaired only to learn that the re-manufactured part was not completely remanufactured. No apologies, ZERO empathy. The suggested recourse? Bring the vehicle in so that a third party can "remedy" the situation and continue to cover your own rental fees while the third party does what should've been done prior to the sale. We should've recognized the red flag: after paying for the part, we were told the third party "went out of town" and the part would be available in a few days. Jokes on us, right? Wrong. My recourse will be much different than their suggested recourse. Filing fees in West Baton Rouge parish are a fraction of the money that I am out and the problem is not yet resolved. Honesty and principle are everything therefore, I shall let the Civil system be my path of recourse. We have dealt with Black's on several occasions and they always came highly recommended however this experience is enough to end that happy trail. Buyer BEWARE!

I stopped by yesterday because my car said it has an emissions system problem. So the male…read moreassociate was helpful he came to my car hooked up a machine but for some reason it's not picking up anything so he told me to come back tomorrow maybe it needed to cycle. I came in this morning and a lady asked me what I needed I told her what my car said and she followed me outside when we get to my car she proceeds to tell me that due to Covid I'll have to find and connect the machine to my car myself. I looked perplexed because the gentleman from the day before didn't say anything like that. So she said it was a Covid rule, however this lady didn't have on a mask nor did she keep any sort of distance she very close to me. If Covid protocols were still in effect why didn't she have on a mask or socially distanced herself. If I wanted to work there and do her job for her I would have applied for a job there. It seemed like laziness on her part because In order to find this piece I had to get on the ground and look under the bottom of the steering area/before you get to the peddles I guess that's what it's called. So only Covid protocols applied when it came to doing that part of her job. If did unfortunately have Covid with her being so close to me in the first place she would have gotten infected so that was bull she just didn't want to do her job. Not that I need to go into an auto store regularly but I'll never step foot back in that store. The service is horrible.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Yall SORRY af! Why i had 6 ppl around my car to JUST LOOK AT MY BATTERY! Said they couodnt do…read morenothing for me since whoever put the battery in didnt put the RIGHT paperwork in!! They gave me my car back with NOTHING PUT BACK TOGTHER. I went somewhere else and couldnt get it look at cuz yall stupid as ppl didnt put screws and shit BACK WHERE THEY GO IT WAS SPARKING! I was sitting there crying as a single mother get f over ! Yall SORRY! Yall dnt anseer the phone and yall JUST STAND THERE DOING NOTHING BUT SENDING CUSTOMERS AWAY!!

Went in for a simple oil change and left with my check engine light on. When I brought it up, staff…read moreinsisted it was already on--which was untrue. I had to pay for a diagnostic elsewhere, only to find out they forgot to reconnect the air filter sensor. After filing a complaint, the manager called and offered a $25 gift card, which doesn't come close to covering the hassle or cost. Disappointing experience and a clear lack of accountability.

Vroom Vroom! Awww yeah, time to get your motor runnin'!…read more Actually, I wanted to KEEP my motor runnin', by replacing my old battery. Here's the deal. I looked online at all of the usual suspects: Autozone, the green one and Advance. For the most part, batteries cost about the same. I wasn't looking to break the bank, but I didn't want to cheap out either. BOOM! Found a 30% off coupon code online. (retailmenot.com) So... 1. Selected product online through Advance website 2. Apply code so I essentially get the top tier (store brand) battery for the price of the cheap-o special 3. Purchase using Paypal (bill me later= no interest for 6 months) 4. Get in my truck and drive to the store 5. They have it waiting for me, I just show my ID and they print out the receipt 6. I tell them I'm giving them the "core" back (my old battery) and they process "core" refund of...whatever it was...$20 or $30 a. It shows up as credit on my PayPal account immediately 7. REALLY nice guy goes out to my car and installs it for me 8. They take the old battery inside 9. I drive away and set my clock and radio stations again Normally they would have a battery backup that plugs into your car so you don't lose your saved stations...but someone stole the battery from the battery backup machine. I didn't cruise around the store, but it looked the same as every other Advance. Nice people. Prompt service. Good price for what I needed.

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

My opinion and my experiences with this O'Reilly and the few other O'Reilly Auto Parts, as well as…read moreits competitor AutoZone, which always seems to be within 1/2 mile of each other--is that they try to their best to assist the customer and the customer's needs even if and when the customer has no idea of his needs----I r have been to this location 3 times in the last 12 months--I even recognize some of the same employees and the times I have there they have been assisting someone else or they asked to assist me ---and for the ones who assisted me, they seem to honest and a true desire to provide me what I need to get what I need done---they do not seek to sell me the highest price item and they tell me if the auto part is in stock---and 2 of the 3 times I was there the part(s) was/were in stock so they made a sale and I was in my way to fix the vehicle---win win situation. The times at this location I did not need their hands on service of helping my change out my battery or wiper blades or evaluating the check engine light so I do not know if their nice and helpful persona changes once they are outside but I would put money that it does not---I am more than happy yo return to this location in the future.

This place ight, my cousin trung is assistant manager over here and he doing pretty good. good…read morequality service.