I brought my truck in because the radio kept cutting out. Nissan diagnosed it as a faulty unit that…read moreneeded to be replaced, but said my extended warranty company needed to send an adjuster to verify the issue first. When the adjuster arrived, Nissan claimed they couldn't duplicate the problem. So I take the truck home -- and surprise -- it immediately does it again on the drive back. I call and they tell me to bring it back in and they won't charge another diagnostic fee. I also explained exactly how to duplicate the issue so they'd be ready when the adjuster came again. I check in the next day and they tell me they were able to duplicate the problem, and they're just waiting to show the adjuster. But when the adjuster actually shows up the following day, suddenly the issue "can't be duplicated" again -- and now the service rep tells me it's probably just my phone. Well, it's not. It does the same thing with my wife's phone too -- and again, they previously told me they saw the issue themselves. Total waste of time and zero accountability. I'll gladly drive farther to another Nissan dealership before I bring my vehicle back to this one. Absolutely unacceptable service.

Best customer service and special order support…read more Outstanding attention to details and professional demeaner to ensure you receive the correct part for your Nissan! Ms. Charlene Martin Inventory Manager

I bought a new car battery (with installation included) from a young woman totally untrained in…read morechanging batteries or using tools. I had to show her how to change the battery. The thing is, she did ask her manager for help, but he sent her out on her own, knowing she was incapable of serving the customer. When the terminal bolt broke, she went inside and asked her manager what to do and I observed the same lack of concern for me as a customer. Lucky for me another customer overheard, loaned me tools and helped me replace the terminal. The employee helping me disappeared and I after I finished the battery replacement I found her helping another customer.

I have been to this location twice in the past few months. Both times the employees were very…read morefriendly,attentive, and knowledgeable; they recommended parts based on my questions, and best of all, installed my new wipers and later, my new headlight, in the parking lot. I've never had better service anywhere.

The only place in town to carry the accessory I was looking for. Saved me ordering it over the…read moreinternet, and the additional fee for installation I felt was very reasonable.

So far they have been responsive and very courteous I'll let you all know how it goes as to product…read moreand pricing

They're the only auto repair shop that I'll take my vehicle to. I experience stellar service every…read moresingle time. If you're looking for an auto repair shop that will listen to you, end your journey here!

Wow I cannot say enough good things about how we were treated after having a blow out on the…read morefreeway. Doug took efficient, thoughtful care of us and we were back on the road again in 30 minutes with a new awesome tire. Great crew and great tire!!

Had them install a level kit that I ordered. Price was fair, included an alignment…read more Firestone had screwed me twice on an alignment, they took their time and got it perfect. The truck came out great. Only downside is I had to wait a couple weeks for an appointment to open, but they got it done same day and really took their time. Beyond impressed. Cool guys working there, too. Great customer service.

While I did not purchase anything from here I will still review. The showroom floor is huge. If you…read moreare shopping for a tonneau cover, this place has about 14 "mini" models on display. The staff was very helpful in explaining all the ins and outs of each top. This place also carries truck accessories such as rims/tires, headlight upgrades, suspension upgrades, tow packages, etc. They will also install it as well. In the future if I need anything for my truck, I would definitely decide to shop here. I found myself in awe over the selection, gosh I love my 4x4 truck! AMERICA Good job Southern Truck!!

Very professional, very informative Great experience, they…read morewill find the best prices on parts. Thank you M.& S. Lawless

I took my F-250 there to have the gear shift inserts replaced. During this process they shattered…read moremy dash in numerous places. They taped and glued all areas, installed it then took photos of the dash and claimed the breaks were all there. The owner is a flat lier. There was one small 1 inch crack at the top middle. He refused to replace the dash.

Very helpful group of guys Jerry hooked me up and up and had me on my way. Car still drives great…read moreno issues had an alignment and 2 mount/balance. Price was cheaper than expected as well!

the Johnson's are great people offering great service....they have helped my stranded…read morecustomers...would recommend them to anyone

Yes I recommend them. They worked on my wife car place a nice stereo. Very attentive to detail…read moreclean shop and listen. We I'm coming back to them next month I bought a Mercedes and yes she wants the bells and whistles.

I'm so tired of sales folks saying everything you need to hear to put down a deposit and secure an…read moreappointment and then act as if they're doing you a favor when you arrive and have a complete change in behavior otherwise when it's time. Is it set an appointment to come by between these hours and we'll have you out of here in 2-hours or less... or will I come by, you look at the clock and tell me this could be a while because he can't get started until he handles these other vehicles and now I'm stranded in Gulfport for hours on hours and have to cancel all of my time sensitive appointments otherwise? I experienced the latter... despite calling here before driving an hour over to give you the opportunity to share the latest update so I can have a fair shot at planning my own life accordingly. I'm livid. Of all the appointments, stopping here was the least important... and I'm so sad to give Mike my money... he's extremely rude, unprofessional, and unpleasant... and a liar. This is clearly one of the places you have to have your guard up.