Nothing but praise for the service department. Friendly, helpful, efficient. Highly recommend!read more

Wes and Ben were an incredible team in helping us secure our new vehicle on a time crunch!! I had a…read moreroad trip to make the following week and knew my old car wouldn't have made it. They were extremely personable and helpful. I picked out a 2023 Mazda Cx-5, and it's been so perfect!

I've been coming here for years and have had multiple vehicles serviced, and they've consistently…read moredone excellent work. They're thorough, honest, and reasonable with pricing. It truly feels like a family-run business that cares about its customers, which is hard to find these days. I appreciate the time they take to explain things and never feel pressured into unnecessary repairs. Highly recommend.

They are always an excellent service for our vehicle. The staff are always helpful in explaining…read morethe issue we had with our vehicle.

I love the friendly environment and lack of "salesy" feel when I come here. I regularly get my oil…read morechanged here unless I'm in Florida. I try to time it for when I'm In Indy because they are so much more affordable and trustworthy then the ones near me in Florida. They explain what the issues are and do not upcharge for unneeded services.

Was told how great their service department was and as soon as my Toyota van I bought from them…read moreneeded repair they told me they don't work on Toyotas. I would need to take it to the Toyota dealership an hour away. They couldn't even change a battery on a key fob. Also the sticker on the van said it came with a remote start which it didn't. They said that is printed on the sticker manually and it was a mistake. After I paid 500 for a remote start to be added.

Highly recommended Prompt response and fair price for our…read moretrailer axle/hub repair. The tech was very personable and knowledgeable on methods of repair.

Brad provided prompt and excellent service. He was diagnosed the problem on our pop-up camper right…read moreaway, and within 30 minutes we were good to go again.

Karisa was very helpful with us leasing our Nissan. She was VERY fast getting back to us with…read moreinformation. When it came time to make the purchase she was very kind and friendly and helped us get the payment that worked best. She also helped negotiate a fair value for our trade in. We would highly recommend working with Karisa.

I used to love the service team at Ed Martin. The last two oil changes have me scratching my head…read more Yesterday I took my 2018 pathfinder in for oil change. 2 hours later they say it's ready and go over upcoming routine maintenance. I leave and about 2 miles down the road I hear an awful clanking sound under the hood like something is falling. I'm driving 55mph and the mechanics tools are falling from the engine bay off the road and bouncing up underneath my car. Six months prior I get a few miles down the road from leaving there and notice the car sounds funny and is accelerating oddly. I check under the hood and see where they left my air filter cover detached. Ironically a coworker I referred to them had identical issue happen to her. Ed Martin you have lost a loyal customer!

One of the nicest and hardest working people we've encountered. Doesn't try to oversell or…read moreovercharge on any items. Honest about his work. Would absolutely recommend a thousand times over.

Service is great, trustworthy, and reasonably priced. Will continue bringing my vehicles here.read more

I was on a long triad trip going South, when all of a sudden my civic suddenly started losing oil…read morepressure. I pulled into Ed Martin and gave them my story at service department. They immediately started troubleshooting my car, found the issue, repaired, and I was on the road in 2 hours. I can't thank them enough! Price was reasonable too, can't be mad at it! Thank you guys and gals! You allowed me to make it home with family before the fireworks!

If it hadn't been for a particular in-person visit, my review for Ed Martin Honda would likely be a…read more2-star experience. My car had an unexpected death about three weeks ago. As a wheelchair using driver, it's not particularly quick or easy to identify an appropriate vehicle that will meet my needs. I don't drive a van. I typically have driven a 2-door automatic, however, it has to have enough room between the driver's seat and the door frame that I can put my wheelchair, when folded, in the backseat. When I was younger, these were easy to find. These days? Not so much. I first called Ed Martin Honda as I was curious about a used Honda Civic. I'd had a Civic before, but cars change over the years and I wanted to make sure. I was transferred multiple times trying to find basic answers about the vehicle. At one point, I simply asked if they could measure the space I needed to know about as I'd been able to determine how much room I needed. It was really basic customer service, and they just wouldn't do it. Majorly dropped ball. Somewhat on the flip side, I did an in-person visit and the sales rep definitely went out of the way to let me try a couple of the vehicles. I was definitely impressed, and there was a definite effort to try to think of vehicles that would actually work. That was good customer service, though we didn't actually find a vehicle. For the record, I ended up buying a Honda. If that original associate had been more helpful who knows what could have happened? I learned that both the Civic and the Accord would work (coupe versions, so slightly older). I ended up with an Accord that I'm anxiously waiting for it to arrive. This was a solid mid-range experience, though somewhat disappointing given I've generally heard great things about Martin's customer service. Phone call? Disappointing. In-person? Much better. Overall, I'd still probably return for future needs.

I just finished rebuilding the front end and steering for my 63 Ford Falcon. Then started to search…read morefor a shop to do the front alignment. Brought it to two places downtown (both were confident they could do the work, both contacted me they were unable). Located Beck Automotive when searching "under Classic Cars Repair" for an alignment shop. Discovered Beck and gave them a call. Mark assured me he has a mechanic with years of experience, and he should be able to complete the alignment. Brought it in at 10AM, picked it up around 2PM. Alignment was completed "and it was perfect". Really thankful for their wonderful service........

When we first moved to Indy, Beck was recommended to us by a friend as a reliable and honest shop…read more We have been using them since then, and have found that to be true. It is family owned and you can tell by the high quality of customer service given!