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    Autozone

    4.3 (23 reviews)
    Open 7:30 am - 9:00 pm
    Updated 1 month ago

    Services - Autozone

    Vehicle battery testing

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    Reviews With Photos

    Nalukea S.

    Michelle W. Is the definition of the worst customer service I have ever received, she proceeds to open the store 5 minutes late with absolutely NO UNIFORM ON! And than goes to tell me she didn't sleep well and is tired, I go to the counter to inquire about my ordered brake pads, she continues to tell me that the pads aren't in the store that I have already paid for! She tells me that I need to get more information, I get the info from my bank and show her statements, (now she's trying to place nice lady). She somehow after 10 minutes of going back n forth comes from behind the counter with my pads, and when she does she says "HERES YOUR FRICKEN PADS DUDE" than she demands me out of her store, THIS PLACE NEEDS A BREAK FROM MICHELLE SHES KILLING YOUR BUSINESS AND OUR COMMUNITY!

    Car battery

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    Photo of Mario J.
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    5 months ago

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    7 months ago

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    Photo of Feb W.
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    5 years ago

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    2 years ago

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    Photo of Jeff S.
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    1 year ago

    The staff were exeptionally helpful, educational, patient and kind..........................::..:::..

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    3 years ago

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    3 years ago

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    3 years ago

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    5 years ago

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    5 years ago

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    Photo of Sunny P.
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    5 years ago

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    5 years ago

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    4 years ago

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    5 years ago

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    Photo of Lise M.
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    7 years ago

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    Photo of Teresa N.
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    8 years ago

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    Photo of Paul H.
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    8 years ago

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    8 years ago

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    6 years ago

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    Photo of Jessica M.
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    9 years ago

    Super knowledgeable... The sales manager (lady) was amazing! I would totally recommend this place to anyone!

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    7 years ago

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    9 years ago

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    Photo of Alice S.
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    8 years ago

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    Ask the Community - Autozone

    Review Highlights - Autozone

    Michelle was awesome and I was on my way in minutes with a new battery!!!

    Mentioned in 6 reviews

    Read more highlights

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    Servco Toyota Kona

    Servco Toyota Kona

    3.1
    (11 reviews)

    Big Island Toyota sold out to a Private Equity Firm called Servco, which for 100 years have been…read moretaking the value out of any business and passing it on to the equity lords of Servco. Right now, the "good" people of "Servco" have been denying warranty service, vastly overcharging for simple services and basically following the process of making more money for their overlords at Servco. My experience is that I purchased my third Toyota from them right at the switch over. The sales people were all telling me how Servco was going to be better than Big Island Toyota and that we'd be getting more value for our purchase. They couldn't have been more wrong. The people that work at Servco have to live with the karma that they make other people's lives worse just to make a buck for their overlords. So currently, I'm in customer service hell with these guys because they refused to honor two warranties that covered the same thing. First they claim you get 180 days of road hazard protection with any service you get at their dealership. Second, I had bought a 100k "Platinum" extended service agreement that covered road hazards. I hit a road hazard and had a flat tire. Lacking the tools to properly change the tire, I called their 'free' roadside support. The guy who showed up had me pay him for gas, had me pay for the plug to fix my tire, and so the 'free' roadside service cost me $60. Now with my spare tire, I drove over to Toyota thinking they'd just replace my tire and we'd be on our way. Well, they denied paying for the tire, they also claimed they had to do a transmission diagnostic that they wanted to charge me $600 for without calling for approval, and this was right before Christmas so it felt extra crummy that their service manager would try to gouge someone in "Holiday Spirits". The funny thing is they also quoted me $250 to rotate my tires. Anyway, I took the car over to Costco and for $185 they replaced the tire and for free, rotated the tires. Now I'm stuck in customer service hell. The manager, "Tor" doesn't return calls. The service manager actively gaslights, doing stuff like 'I need to bring this to management' and then promising to call back and never calling back. I had to escalate to Toyota because there was no 'customer care' line published on their website(Servco doesn't do customer service, just customer robbery!) After talking to several regional people, they keep doing the 'we're going to investigate this and get back to you' and really, it's been a marathon of sitting and listening to excuses as to why this has been such a poor experience but never are they doing anything to remedy the situation. At this point, I just want them to refund the money I paid for this extended service agreement that they refuse to honor.

    Waiting for a part to become available, for my hatchback. Currently waiting about a month. Part…read moreis still unavailable. My question is how can a dealership sell an SUV not knowing if a part to repair the SUV is unavailable. Due to the unavailability of the part and wait the dealership should offer a customer discount. For the inconvenience.

    Autozone - autopartssupplies - Updated June 2026

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