Great Service!! We were in town for a baseball tournament and our car wouldn't start when we went…read moreto leave the hotel. Got a jump start and headed over to see if it was the alternator or battery. Jenny came out and tested everything and then removed our battery to charge it. She had us up and running in about 40 mins. She was very friendly and helpful!

From the owner: Your local Advance Auto Parts at 4646 W Stone Dr in Kingsport offers automotive aftermarket…read moreproducts, free store services and same day options at most locations. Our leading brands include ARGOS fluids and oil filters, Carquest parts and DieHard batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items. Call your local store or shop online today!

I'm a fan cause there prices are always cheaper than the nearby Autozone and Advance Auto that are…read morewithin walking distance. I've checked prices so many times for so many parts, that it's pretty much a given it'll be cheaper at O'Reilly's. They have specialty tools you can rent, you have to give a deposit, but you get the entire deposit back once you return it. Price varies according to the tool. I've never had a problem returning anything. Customer service is pretty much what would be expected at an autoparts store. Not horrible, not exceptionally great, but the guys at the counter are knowledgeable. I do think Autozone has a larger inventory though.

I was out of town on business when my wife said her brake lights would not go off. O'Reilly found…read morethe problem and despite not having the replacement part in stock, offered to install it if she found it somewhere else, which they did. Thanks Joe! O'Reilly Mount Carmel will be our first stop for parts and accessories.

Had to get a Battery installed at 8pm...The Young Man who helped me was extremely courteous and…read morevery well trained!!! Jim

This auto parts store has an excellent staff. The manager, James, is super pleasant, obviously…read morereally a smart person, and interested in solving auto parts conundrums for his customers. I needed a new battery and they cheerfully installed it for me and also figured out that a fuse had blown in the process, identified the bad fuse and fixed that for no extra charge. Every time I need something from a parts place, this will be my go-to shop! Thanks!

I came to A1 hitch in May 2026 to get a gooseneck put into my Chevy 2500 the manager a was amazing…read more, and I could tell he knew what he was doing they was able to get me hooked up with all of the things I needed for my trip the shop was the cleanest I've ever seen. They all was very friendly.and I was really impressed With the service and the quality of work I highly recommend everybody to go to A1 hitch for your truck needs

I needed to put a 7-pin connector on my new Subaru Outback (technically upgrade from a 4-pin to a…read more7) and called all over the Tri Cities area before an RV dealer recommended A-1 Hitch Center. Unlike everywhere else, A-1 understood exactly what I needed. On the day of my appointment they took my car exactly on time and immediately got to work. How often does that happen these days? As I waited, I looked around. Their store, the parking lot, AND their shop is immaculate. Every tool in their shop has a designated spot. I was in industrial operations for 20 years, and I can tell you that when a place is as well organized and maintained as this, it is extremely well run. That's why I was immediately met for service on time, and finished within 40 minutes. The price was good as well.

very nice people there, i have been to this this store for a long time. i like the prices on their…read morecar parts, etc. good store, highly recommend.

Recently, my wife and I went on a camp trip. I was towing a travel trailer with my 1989 Ford F150…read more Enroute, the truck motor stalled. After a few minutes of cooling off, the motor started and we made it to our destination. After investigating the issue, I purchased the Carquest part with a lifetime warranty from the Wears Valley Road Store in Pigeon Forge. I installed it and had no issues going home. Now, 6 weeks later, the truck stalled again. I called the Mt Carmel Advanced Store to see if they had a Ford Motor craft part. They didn't so I purchased one from a competitor. Then I took the Carquest part with receipt back to the Mt Carmel store. The manager told me that he could only swap the part for another part. He declined a refund so I told him to just keep the part with the receipt and my money. I would not recommend the Advanced Auto Parts Store. They offer only swapping parts. No refunds on bad parts. Find a store with a no hassle return policy. At this point they ripped me off the cost of the part. Very disappointed because I have been a loyal customer for many years.

Having been in Abington for 17 years, we have never had snow sleet and such horrible conditions…read more There was a young man named Clint that took it upon himself to help me since I was sort of isolated. I had two cars with no batteries he took his time off his lunch, break to help me to get my car started and to bring a battery. I've known these kids for a long time, but I have to tell you, Clint is Management material. There needs to be more like this in the world that has empathy sympathy, and goes out to help others in need I hope advance advances his career. All angels don't fly.

From the owner: Your local Advance Auto Parts at 400 Cummings St in Abingdon offers automotive aftermarket…read moreproducts, free store services and same day options at most locations. Our leading brands include ARGOS fluids and oil filters, Carquest parts and DieHard batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items. Call your local store or shop online today!