Every O'Reilly Auto Parts store I've ever gone to has the BEST customer service and this one is no…read moreexception. These guys were so helpful to me at 7:00am this morning. They checked my battery, pushed my car in the parking space, allowed me to wait until AAA came and were courteous and professional. They made me feel safe while I waited and didn't ignore my concerns. I highly recommend them.

I came here for an engine air filter. The associate that helped me was very nice. After he located…read moremy item, I asked if he could help me install it. With no hesitation he said yes. I appreciate his customer service and the care he took when handling my car.

Little's Service Center (aka "Smokey's") has been around for a long time, maybe since the 70's?…read more You don't stay in business that long without being a solid business. Smokey and his daughter Robin run the shop, and no one is more honest or friendly! They are not only a reliable business, but they are good-hearted people. If they don't service a particular vehicle, they will readily recommend another shop that does, and even provide the phone number to you! I love that you can also see what they are doing to your car; no secret, hidden bays out of sight of customers. They are a no-fuss, in and out, shop. Love them!

If you can pick somewhere else to take your car do it. They were recommended by my insurance…read morecompany after a not at fault accident. They kept my car for over a month without updating me. I called multiple times and was told someone would call me back but no one ever did. When I went in person they told me they had ordered the part and were waiting for it to come in. This was a lie as soon after my car was totaled out. When I went to pick up my car they had to jump it to get it running. They didn't tell me this but I saw the jump pack in the guys hand as he left my car running in front of the door. I parked my car to drop off the rental and surprise surprise the battery was dead when I went to start it again. I checked my car over and noticed that several parts were missing including my spare tire. I had to replace the battery and go back for the parts they thought nobody would notice being missing as they didn't expect me to reclaim. They seem to prefer to work with insurance companies so they can get away with minimal work, no accountability, and take parts off of your car. I wouldn't think wanting my car back in the condition I dropped it off in at minimum was a huge ask but for these guys it is. I wouldn't be surprised to find out they intentionally left my car sitting for no reason other than to run up the bill for the insurance company and get the car totaled out so they could take whatever they wanted off of it. Choose someplace else. They are not worth the damage to your car.

Handled my claim very quick, had good communication on what was going on with my car, and were very…read morefriendly people definitely would recommend this place and return for work in future if needed

I got the $10 xpress wash because I didn't need anything extra. The wash was not the best. I…read moreconsidered asking to go through the wash again, but I didn't think it was worth it. The wash just seemed to rearrange the dirt particles instead of cleaning it off. The vacuums don't have the best suction. Also, the stall that I was at, the part of the vacuum that sucks the dirt was stuck in the holder and the chord part fell off. Also, the mat cleaners didn't work easily. After asking for help to get the mat in the machine, the mat still wasn't clean when it finished. My car didn't have any heavy duty cleaning to the exterior or interior, but I will have to go elsewhere to get it washed and vacuumed.

I stopped by the car wash on Steele creeke today 6/10/2026) and I had my brand new mercedes benz I…read morejust bought on Friday. When I got up to the car wash around 2:00pm I could not get the car to go into Neutral (I had never put it in Neutral before). It kept bouncing from drive to reverse and I started to panic even though he had put the wash to pull it in. The operator signaled me to roll down window (He saw I was having a problem) and he said do it slowly and it will go, it still didn't, another employee came up behind him, asked me, and then reached in and put the car in neutral for me. I really appreciated their assistance and patience. I know their job description doesn't helping idiots who cannot operate their own vehicles. I wish I had gotten their names but I did not, at the time I was so panicked. When I got home I figured out how to do it and put it in neutral 10 times in a row. They are doing a great job and thank you so much!

Great people. Great service. Alerted me to numerous service items overlooked by prior service…read moreprovider.

The person who earns this 5 star review is Jasper in the service center. Both times I've been, he…read morehas gone above and beyond. This most recent time I didn't even have an appointment, just a general question about something broken on my car. He got me taken care of straight away with the best attitude. Part was ordered and he'd done the full work up/report on my vehicle in minutes. He was a blessing and I won't take my car to any other Honda dealership for service. Thank you Jasper!!