Incredible service. Work was finished same day. Gave great advice about other needs for car…read more Fair cost for the work. Definitely recommend using them for any car needs they provide. And would trust any recommendations they give.

They've consistently and accurately diagnosed my car's repairs and the cost is always a reasonable…read morerate. They go above and beyond to make sure my questions are answered. I trust the service recommendations as the mechanics are very knowledgeable and friendly. I would 100% recommend to anyone who needs their vehicle repaired.

I've been having problems with my tire for a while. I brought it in today and they fixed it within…read morean hour and it only cost me $15. The only con is they're always so busy because everyone in town knows how good they are.

Tire repair is fast and cost effective Fair and courteous service. The men that work there don't…read moretalk down to women and make them feel uneducated about cars.

This guy showed up, disagreed with what 2 mechanics told me in order to upsell me... THEN tries to…read moreliterally pick an actual fight with me and he harasses me through texts. He went as far as to send me threatening messages and say things about how he wanted my mother to be dead. You'll do better using anyone but Tony for anything. ESPECIALLY if involves any tyoe of trust

Responded in a timely manner, gave great advice from experience, and followed up on the service…read more Couldn't ask for more.

Took my '05 Corolla in this morning for an oil and filter change and a rear brake adjustment…read more Called only a day before to make an appointment for 10:00 am. They took the car in as soon as I arrived and an hour later it was ready to go. Everyone I met at the "Clinic" were friendly and helpful. This was my first visit and I was very impressed.

Poor communication on items being sold and don't care if they waste your time and money!read more

This was my first visit to Westlake Auto. The staff was courteous and professional. The service was…read moreexpedient and fairly priced. I will return for future automotive needs and I will recommend them to my family, friends and the general public.

another update still waiting on some kind of resolution. They will not contact me. They threatened…read moreme with a cease-and-desist just for politely calling up there and asking if the boss would call me please sir was my exact words. All I'm asking for is the money back. I mean, I did have to go pay Honda $1500 to fix their problems. I did stop by there and ask them if the boss would call 2 or 3 different times as well. after they did terrible work and ripped me off. they will not take any responsibility and still say it's anything they did when I have video proof.

I tell everyone I know to NOT go here. Since then I've heard other horror stories from women so I…read moredecided to speak out about it. This business is near my work so it is super convenient. I decided to take my car here. I went to pick it up and had to drive to gastonia for my son's allergy shots. They did NOT plug my battery back up to my alternator and I got stranded with my son on back roads trying to come home from the doctor in the rain. How is something like that over looked. I don't understand. It was an absolute nightmare but at this point I hadn't heard other bad things yet. A couple months later I needed to take my car to get looked at again. I decided to give them another try. I took it the fixed it. I thought they were rude but most men are to women in car places so I didn't complain. Just decided to not go back. I paid 368 for 1 ignition coil and 1 spark plug. This was February 27th. On October 27 my car started acting up again and I knew from previous experience it was the spark plugs again. I took it to the Toyota clinic and I was correct. But apparently you're supposed to change all at the same time. Not just one. And I paid 377 for all 4 of mine and ignition coil. So not only did they not fix it properly but I paid 9 more for all of it to get fixed. Country town will screw you over if you're a woman. I have spoken to 4 other females who have had horrible experiences here. I know a couple of guys who won't go back and a couple who have never had an issue. But I have not heard any women with a positive experience. I will never go back. And I will never recommend.

Took my truck up here for an alignment after new control arms were installed. They said they did…read morethe alignment. Less than 60 days later my upper control arm is about to fall off. So they pulled up the alignment sheet and they said they purposely left all of it in the red on the sheet because they know better than Chevrolet multimillion dollar company on specs. Do NOT GO HERE. They Will not fix what they left loose.

I wish I could give 10 stars!!! Vern went above and beyond to help my son who needed a tire put on…read morewhen his tire went flat going thru Lincolnton only minutes before their closing tome. God Bless Vern and all at Mavis Tite for their kindness and outstanding and professional customer service. If you need tires go to Mavis in Lincolnton...they are 100% the BEST!!!! THANK YOU THANK YOU THANK YOU

I went there a few times when Dakota was there and he was awesome. He was not there last time and…read moreI was ripped off. 170 for an oil change and to patch a tire. That tire exploded later that day, on my brand new truck in the middle of traffic at night busy intersection. Also there were a few women in waiting room and we were all scrolling on our phones and the audio was hooked up to our cars. As you can tell when scrolling on reels or Instagram have no control over what comes up and the men seemed to be miffed about whatever content was playing over the speakers. Also the man who checked me in, then checked me out was visibly different toward me as if he knew something was wrong. I think they patched the SIDE of my tire. Never again will go there and still need to contact corporate about that tire because I brought it to another places they said it should NOT have been patched. Lucky I didn't do any damage to my vehicle or I would have taken it to whole nother level