Great U-Haul rental site. Larry gave great customer service!!! I highly recommend this business…read moreand will be back for my next U-Haul rental.

I rented a 5' x 8' enclosed trailer from the cap stop in North Canton, OH. After picking the…read moretrailer up, I noticed it was towing very rough. I pulled over to inspect it further and saw a completely worn tire with a ridge in it. I immediately called them back and asked for a new tire. I was told I needed to go through their roadside assistance team to get a replacement. After numerous phone calls a service provider came out but didn't have the correct replacement tire even after I sent him a picture and the specs of the tire. I waited another 2 hours for a different provider to come and change the defective tire. The roadside provider advised me not to rent from the smaller uhaul companies like this as they don't routinely perform proper inspections of their equipment. My trip was delayed for over three hours and even more concerning, my family and myself were put at risk. Upon returning the trailer, I asked if the rentals were inspected before they were rented out. I was initially told yes, but after requesting the documentation, I was told there was none and the only inspection is a kick of the tires to make sure they have air in them. The guy I rented it from, Larry D., also refused to refund any of the rental or give me the contact information for his supervisor or the corporate office.

Came in here a few times but this last time was outstanding overall. A dear friend of mine was…read morestuck with a dead battery in the parking lot and due to the battery being in a different location we were kind of out of luck.. until Bret came to the rescue and literally went above and beyond and not only changed it out for her but also made sure it started after to ensure she would make it out of there okay! I've never felt such welcoming arms as I do everytime I walk into this location! Thank you!

Jim, the manager at the Whipple location goes above and beyond for his customers! I came in with a…read moredead battery on my GMC Sierra. The computer said it was a 45 minute job and they couldn't do it. Jim promptly change the battery in my truck even though it was definitely more difficult than a normal battery install. I wouldn't hesitate to go here for all of your auto parts needs...they will treat you right! Thanks again.

What happened with this dealership? Nothing good. My wife took her 2018 Corolla in for scheduled…read moremaintenance and they gave her a laundry list of needs repaired/replaced immediately. Mind you this vehicle has NEVER missed a scheduled maintenance. When parts needed replaced do to wear or out of specification they are replaced. This time they tell my wife she is in immediate need of a battery. Wife says "My husband just replaced the battery in November 2025." Service rep says, "then tell your husband to take it back." Apparent strong arm tactic. I, the husband, having some knowledge, experience, and diagnostic tools tested the battery. It tested all good. I then took it to another mechanic for 2nd opinion. His diagnostics also found the battery to be 100%. Toyota of North Canton was going to charge in excess of $300 to remove and replace a perfectly good component. It is my opinion that if your toyota requires service you should absolutely avoid Toyota of North Canton. I question their ethics and professionalism. And if I question the service department, I must question the integrity, ethics, and professionalism of the rest of the enterprises.

We took our 2022 Highlander in June 2025 and they had us do evaporator disinfectant. We then had…read morethe AC begin to not get cold. Took it in this spring to have it checked. They charged us $500 to evacuate the system to add dye and check for leaks. Took it in today, and surprise no leaks anywhere. Told the dye must have sealed the leak with no evidence of a leak. They lost Freon was they did the service and charged us $500 to cover it up. Do not go here especially for service. We can't find another Toyota dealer that does the disinfectant.

They know what their doing ! They take the time to do it…read moreright ! Super nice bunch of employees here at Terry's

From the owner: Located in North Canton, OH, Terry's Truck And Trailer Center Inc has been a trusted name in truck…read moreaccessories for over 40 years. Specializing in top-quality parts and exceptional service, our experienced team is dedicated to enhancing the performance and aesthetics of your trucks and trailers. From custom installations to reliable repairs, we are your one-stop shop for all your truck accessory needs. Trust Terry's Truck And Trailer Center Inc to keep you rolling in style and safety.

I received an email from BMW that my BMW i4 is now eligible for the Plug & Charge feature. To get…read morestarted, bring your vehicle to your local BMW Center for the complimentary Plug & Charge software upgrade. I made an appointment at my local dealership Got there and was told (by Chris) they (North Canton BMW) wasn't doing a $300 upgrade just because of an email. Service person (Chris) said this was my 2 year complimentary charging at Electrify America. Obviously this person (Chris) has no clue what complimentary software upgrade is! I left and called BMW's concierge asking about the upgrade. They said my vehicle was eligible for the software upgrade. I called back to NC BMW stating the information I received from BMW. Service person (Chris) said to send original emails to the service manager (Vernon) which I did. I also followed up with service manager (Vernon) and he said he would call me back. No call back in a week. I also found a link to BMW's website making reference to the Plug and Charge eligibility. And indeed my vehicle is eligible for the upgrade. I followed up with a second email to the NC BMW service manager (Vernon) with the Plug and Charge eligibility link to BMW's website. Once again no reply! I've purchased numerous vehicles from this dealership and I don't appreciate being ghosted. Since the ownership change of this dealership the quality of customer service is totally unacceptable. I will NEVER buy another vehicle from this dealership. Nor will I recommend anyone buying and having their vehicle serviced at this dealership.

If I could give them a zero I would. I took the car in for water in the battery compartment,…read morerequiring a tow in for service. A service bulletin was out and the car would not start. Service writer took all the info so I thought and all was in good hands. I was wrong. He calls back and says its the tail light seal after testing, shorted the battery cable and a sensor. He then up sells me a belt and tensioner. I take care of my cars. He quotes a price ok go ahead. He talks me out of having them program a new key for me that I wanted as well....what???? I arrive to pick up the car. I go to the trunk and it looks like the mechanic made the repair and just left. Trim panel off. Good thing he did cuz I caught the water still in the battery compartment. Turns out they changed all the electrical parts never did a water test so the source was never identified. Why would I pay to fix parts that shorted out without identifying and fixing the source. Service manager comes out, Mr Howdy duty on wheels. Tells me they intentionally leave the car as they found it. R u crazy. It was towed in for a no start and the battery.......offers other costs to water test and make the rest of the repairs. This has to be the worst bmw dealer I have ever been to. They are pure idiots. Avoid this place at all costs.