Super happy! We brought a car we were wanting to buy for a pre-inspection and they were able to…read moretell us things that were wrong with it zip/zap!

I had taken my car here plenty of times in the past with zero issues…read more However this time was very much different and i'm very disappointed in the way this was handled and i truly believe it was Jeff that was main cause for most of it. I took my chevy cruze here for coolant issues (known for the car cool, not an issue) however i waited 3 days for my car to be completed. Marcus had called me told me what they had done and i would be able to pick it up with no issues. however not the case... When i arrived to pick up my car the check engine light was on. No, it was not on prior when i brought it in. I also have several witnesses to this as well as had recently gotten one taken care of prior to going to telle. I returned inside to ask about it and marcus said "it was just throwing emissions". I am not a car person and had no idea what this meant as a single female. I asked why i was not informed of this and to show me the code that says "it's just emissions", again i didn't know what that meant and hoped to have it explained to me rather then just be sent on my way with a potentially still broke down car. I requested the codes be ran again and as you can see in the images it was infact something to do with the cooling system. So not only did Marcus attempt to lie to me, after paying almost $800, he had no intentions of letting me know that so i could've paid whatever to have it fixed. Very disappointing. Marcus said the technician didn't pass that along to him. I asked to speak to the technician, Christian, about what the code means and he said this was not allowed. Understandable however, customers are not allowed to talk to technicians but your technicians fail to give your front desk guys the full details ??? i then asked to speak to Jeff, store manager, who was beyond rude and absolutely less than helpful. He completely dismissed me and the fact I had been a loyal customer at this location for years. Come to find out after picking up the car, Christian had failed to plug in a portion of the cooling system to clear that. He'd probably be better off doing oil changes at walmart. I did not go in to pick up my car due to the lack of customer service on Jeff's part. I had my friend go get the car. Marcus was extremely nice and explained everything to my friend in a nice way however, Jeff was once again EXTREMELY rude to my friend while picking up the car. Marcus was mentioning the pieces that were warranted and my friend had mentioned Jeff being rude and hateful saying "yep she didn't pay for that" and "oh yeah she should've paid for that too huh" the unnecessary comments were completely uncalled for. I truly believe that marcus wanted to help as he mentioned his daughter had the same issues with her car. I felt as though my frustration was at the wrong person, the store manager is the one who sets the tone for service and this was ridiculous. I have never been disappointed in this place before and Jeff should really work on his customer service skills. In the event i chose to use this shop again due to warranted pieces... I hope Jeff learns to respect and learn honestly with his customers. I'm giving two stars because Marcus was respectful to me and my friend, Apologizes to Marcus as it was not his fault and rather Jeff and Christian.

I just moved to Springfield for college, and as a transferring freshman from a small school in…read moreKentucky (where it was nearly impossible to find a good paying part time job) I was extremely tight on expenses coming in. Adding rent, a dog, and the new aspect of living on my own, was definitely not the most affordable. To top my rough start off, my car decides to die (in the driveway, thank Jesus) and I realize I'm going to need to get it fixed and then reality hits me that it's probably going to be more than the 300 dollars in my bank account. It was a Saturday and no car place was open, except Midas. I'm picky when it comes to where I take my car; as a female you often get jipped when it comes to prices. So I was hesitant to come here. But sure enough, the fill in manager (can't remember that sweet souls name) answered and said he could get me in that day. I towed my car and they took care of everything from there. Turns out an accident that my car experienced in 2016 caused a dent in my fuel pump, and eventually broke in 4 different places. Apparently it was a miracle it was still running. (Thank you Jesus :) ) but the cost was going to be 900 dollars. Imagine my shock when I heard that number. When I told him I couldn't afford it he offered to keep it there for a few days and told me to call JJ in the morning so he could give me a payment plan. Well, my payment plan was declined. So I thought hope was lost and I would've had to take my car back and wait for my next few paychecks. JJ was extremely understanding and truly tried everything to help me, but it ultimately came down to me pulling a few strings and finally getting the money for it to be fixed. I'm a college student, I need a car to get to school, to work, to the gym, to the barn I ride at. It's hard to rely on people when you've always relied on yourself! The team had it fixed that day and JJ had even filled my tank just enough for me to get to a new gas station to fill it completely, with his own money. The people here at Midas will take care of you, and are extremely understanding. I cant recommend this place enough. They earned a new (hopefully non-frequent) customer!

They lie. It's that simple. Don't send your young drivers there for car inspections. They will take…read moreadvantage of ignorance and naivete and show no remorse when caught in the act. We have the photos to prove it should this review be challenged.

The service and stores are pretty lackluster. I watched the counterman fail to give helpful…read moreinformation to a customer that could have saved them a lot of money and heartache. I don't blame him as much as I do the company for failing to train him properly. I needed a part and the least expensive name brand was $61. I got the same part from RockAuto for $29.88 including shipping.

he helped me greatl. helped change an alt because I had no experience with it and even went above…read moreand beyond with customer service would definitely recommend the oreillys on east Kearney in Springfield

This is a good place to do business. I was looking for a particular part last week and found this…read moreplace to be very helpful. In the future I'd always start here when searching for any used auto parts. Friendly, honest, helpful.

Put in a order for a trunk lid wasnt told about all the hail damage when showed up i sent it back…read morethen HandW called me said they had another one but it has spoiler i said ok thats fine ill take it. They said they would pull it send it over well days went by i haven't herd from them nor got the truck lid so i call them they said it wasn't any good well i been waiting for it why u not call me day ago let me know this wasn't any good so i wasnt waiting for it

Awesome people, I got a part I needed for $15 less than other salvage yards were quoting for the…read moresame part. They pull the part for you as well. The staff was very friendly and helpful. I was only there for about 10 minutes, even with them having to pull my part!

Incredibly slow service and very rude! Back in January, I…read morebought an engine from them through my usual mechanic. The engine broke down 3 weeks ago. It spent the 1st week at the other mechanic waiting for All Parts to get back to them with warranty information. It has spent the last 2 weeks at All Parts waiting to be repaired. Any time they have said that they would call me back, they have not; I have to call them only to be told that the person I need to talk to is not there for some reason. When I finally did get a hold of someone who knew about my car, they have accused me of not maintaining my car (though the oil was changed less than the recommended 6000 miles ago) and have threatened not to honor the warranty repeatedly for this reason. They talked down to me and treated me like a spoiled child when I called to find out why my car wasn't finished yet. I was told by the other mechanic (prior to warranty issues) that the repair should take 4-5 hours, and my car isn't supposed to be done for another week!!

I went in 3 weeks ago ready to upgrade my stereo. The manager looked up the parts and gave me a…read moreprice. I agreed and asked to get it scheduled. He stated that he needed to wait until he heard back on the parts. I have called three times since without any call backs. I have also emailed. I should not have to try so hard to spend my money.

I came here today to have my head unit fixed. They are so friendly, knowledgeable and helpful!…read moreQuick to answer the phone, quick to get repairs done. I couldn't have asked for a better experience. Great prices. Don't listen to the other reviews.. give them a call! My experience was amazing :)

Apparently they over heard me saying the I resold a bumper and now they banned me from coming in?…read moreIs this legal? If I pay them what they're asking for the parts then why does it matter what I do with them? I've done tons of business with them. Workers complained about picking up carts when that's their job to bring them inside... isn't that why you get paid. Workers are extremely lazy and rude. If you don't like your job work somewhere else?? That's the reasoning behind the ban, reselling a bumper and not bringing a cart in. No warning, nothing. Seems like they don't want anyone to benefit except them which is extremely unprofessional and selfish.

Good service when buying my car. They fixed everything that needed to be fixed to get me a good car.read more

They got my 1970 Suburban scheduled and completed in 1 day. I provided two new mufflers. They…read moreswapped them out with my old ones and repaired my pipes. I was expecting a hefty bill but they did it under $200! Shocking, I know! I highly recommend them.

I've never been to an auto repair shop that is this clean!! I called to see what it'd take to get…read moremy car repaired; Mark didn't lie to me but told me to come in and he'd look it over. Very quickly, I had a no-frills quote (very affordable too). Before my hubby could call and see where I was I was home with my fixed car... Do impressed!