I took my car to Rick for a wheel alignment he got me right in and write out, He took me back to…read moreshow me what he was doing I'll give an A+ service thank you for doing a great job

Be aware prior to getting your tire fixed/changed - we felt cheated and customer service was not at…read moreits best. We brought our rental car in to get the tire fixed at 2pm on Thursday afternoon. He did not get to checking the tire until Friday morning (did not even call to let us know this... we had to call). After seeing that he could not fix it, he put a semi brand new tire on our car (or so we were told). He told us his credit card machine was not working so we were nice enough to go get cash from the ATM nearby. Up to this point, we had decent service from Rick. Fast forward less than 24 hours... the "new" tire was already flat as we were heading out of town. We called Rick and he said he would make things right, but he had no cash to give us that day (we decided to switch rental cars instead of getting another bad tire from him). We let him know we were going out of town, so my parents could pick up the money the following week. Fast forward the following week... once again, he had no cash in his office, so he asked my parents to come later in the week. When my parents showed up, he said he could not refund the money unless we gave him back the tire. This was never stated over the phone since he had our old tire. Even with understanding that we were probably not getting our money back at that point, both Rick and his assistant at the front desk were rude (Rick just walked away). Moral of the story, if you need a new tire or need to get your tire fixed, go elsewhere.

BEWARE!!! Do not go here for any engine work!! Took Volvo semi truck to them for possible head…read moregasket, they said we can fix it, it would be about 48 hrs. labor. After first week they said head was cracked. Ordered new head (Only took 3 days to get it there), truck was in their shop 7 weeks to replace a head that was supposedly about 48 hrs. labor!! Last issue was they were dealing with getting it timed. They finally called and said it was ready, truck was running horribly. Took it straight to the International dealer about 2 miles away. The repair cost to replace the camshafts and gears that were damaged due to not being installed properly was almost $10,000.00. This is after the over $7000.00 (just in labor) they charged to fix it incorrectly!! BEWARE!!!

I have had some past ok experiences with Advanced Maintenance…read more But my last experience was absolutely terrible. The mechanic came out to change my fuel filter and adjust my clutch. He could not adjust my clutch due to rusted linkage. They billed me $240 to adjust my clutch. After talking to them they adjusted it to an $85 charge. A couple days later the mechanic called me back with an estimate for further work and I asked him about the clutch. He told me he didn't do anything and had told them at the shop, He said don't pay that bill and he would talk to the manager. I got a past due bill now with the $85 charge still on the bill. I am already paying $344 for a fuel filter and oil change and some fees. I called and got ahold of Austin, short of the story, if they looked at it I should be happy that they reduced that from $240 to $85, sorry, not happy at all.

My car broke down on a Sunday in the GSP airport pickup line. Ortiz and Sons helped me get a tow…read moretruck to their location within the hour. He was very knowledgeable, trustworthy and prices were extremely fair. The turnaround time was super quick. If you need any automotive work call them!!

The owner of all the tire stores finally called me back he sent me over to 1302 points at Highway…read more They balanced my tires and took care of my needs right away I appreciate his integrity and will definitely do business at the Poinsett highway store in the future!

I received top care at this shop. upon calling we received an early and fast appointment which was…read morevery accommodating. Upon bringing in our car. Mike explained to me what will be done to seek out my issue that was brought to my attention by Valvoline when getting an oil change. Our car is covered by Car Shield which paid their portion, and we paid $100.00 deductible. Mike was very friendly, patient and knowledgeable. There were not any extras padded on our bill. This shop took care of what was actually the issue. Mike gave our car a good check and did a very good and quick job. Hopefully in the future, we will not require his services, but if we need to, we will definitely return to this shop for repairs. We felt very cared for at this shop and we had every confidence in the work and the professionals at this shop.

Mike was very helpful and polite. I would recommend going here. Good price as well compared to…read moreothers.

My daughters Car was hit at school and we took it to upstate auto repair to have it…read morerepaired.Customer service was great.I dropped the vehicle off had a accurate quote in 2 days after having to tear down the front end of the vehicle.I got a call in 3 days my daughters vehicle was repaired and looked new again.If you have any repair needs highly suggest this shop if you are in the upstate area.Thanks Again

This place is such a blessing. We broke down at 8pm on a Saturday night of a holiday weekend while…read morepassing through Gaffney on the interstate. We found a tow truck driver on yelp. Seeing that we had not knowledge of this area, we asked for a recommendation on a good auto repair. Upstate was recommended. We left our vehicle and continued back to middle of NC by other means. John was amazing. He was honest and affordable. A pleasure to deal with!

Dropped of my explorer to get worked on and I was charged an insane amount and then given back my…read morecar making the same noise but worse. Plus no military discount.

My friend recommended Bert's to me. I had a tire with a slow leak. We had prompt and professional…read moreservice. We plan on returning! Outstanding service and reliable.

Honest local mechanic. Owner talks with you before anything is done. Great prices Md exceptional…read moreservice for sure. Clean waiting room.

was charged $613 to replace valve cover gaskets picked up my vehicle vehicle still leaking after…read morepicking it up 2nd time was told "we can't help you anymore" so took it to the ford dealership they told me valve covers were still leaking and doesn't even look like they've been touched!!!! BEWARE!!!