First time visiting this Advanced Auto. The closest store with the item in stock, that I was need…read more Received a welcoming hello from the staff upon walking in. It has the typical AAP floor plan layout. They provided quick service, was well stocked, had a clean store, and the staff was friendly. The only thing out of the ordinary was during checkout; purchasing a pair of wiper blades they scanned the barcode and their computer automatically elected the 12 month warranty plan. Didn't notice this until I reviewed my receipt, so I informed the cashier and she refunded the charge. They know their computers system does this, but said the customer has an option to decline the warranty plan, however that option flashes on the screen and if you are not looking at the screen. So I told them if you know this is happening, the cashiers need to inform the customer to decline the option as it pops up.

I purchased the 5 qt oil plus filter deal and they gave me the wrong oil filter. I returned it and…read morethey charged me another $5. they said I had to return the oil AND the filter to get the deal.. they would not give me a 1 for 1 exchange on the filer ???and I live 4 miles away so wasn't going back to get the oil.. the guy was a huge a-hole. it's ok. For $5 they lost a customer who spends a lot on DIY car repair. autozone, rock auto and many more but never shopping at Advanced Auto again..only takes a second with a jerk to lose a customer (and many more who I will be influencing)

Harquail Brothers has been my family's mechanic for over 47 years. I can't say enough about the…read moreHarquail family and their staff. My dad stops by frequently just to say hi when he's running errands downtown and is warmly welcomed like Norm at Cheers every time. In addition to having our cars serviced, they plow my parents' driveway when it snows, have helped me surprise my dad with grills on more than one birthday, and Jim Sr (I miss him!) once dropped everything to personally rescue me when my car broke down on Route 78 in the early 2000s. They are nothing short of amazing all around! A true gem in downtown Summit.

Need a quick install on my Jeep. They got it done efficiently, fairly priced and were very…read morefriendly. Thank you!

The Positives definitely outweigh the Negatives over here at the Rockaway Advance Auto Parts Store…read morewhich has gotta be hands down one of the best Auto Parts Stores in this area. They usually have whatever it is I'm looking for in-stock and readily available or they can get it to me next-day so that's pretty cool. Plus Counter Associates here are all very helpful and knowledgeable and that goes a long way especially for one of these chain type stores. Their local competitors employ some of the most lackadaisical folks you're ever gonna come in unfortunate contact with so I definitely do appreciate the Counter Service here.   You're also gonna find decent prices on most items in this Store including Motor Oil, Fluids, Windshield Wipers, Car Mats, Tools, Steering Wheel Covers, Trim Kits, and Seat Covers.   The store has it's own dedicated parking lot and it's located right off of Route 46 East. Come And Get Your Car Parts On!!

The employees have a very unfriendly attitude…read more They rolled their eyes when they heard I wanted to take advantage of the free battery installation and testing mentioned on the website when I purchased the battery. After making me wait for about 20 minutes, they finally bothered to bring the cart to my car, only to tell me that they could not do it because a bolt was under a plastic cover (side note, that bolt is easily accessible). I must mention again that the AAP website I used to buy the battery is clearly stating that the battery replacement and testing is available, for free, for my type of car (2011 Toyota RAV4). After filing an official complaint with the corporate customer service, the store manager called me, only to treat me worse than his employee. He was obnoxious, telling me that I am wrong, sarcastically congratulating me for being able to change the battery by myself (after making an unnecessary trip back home and another trip to the store to bring back the old battery, of course). He was constantly talking over me and cut the conversation short, refusing to admit that they are misleading customers with false advertisement, for services they are unwilling to provide, No surprise the employees are so unfriendly: shadow of the leader. Avoid this store.

Super cool super quick. No nonsense Took my tire to be…read morerepaired late as I was shopping around for someone to fix my flat. Patching apparently isn't an easy find. They did it and did it well. New tire not needed as my tire was fairly new and couldn't be plugged. Thanks guys

Finding a good Service shop is not always an easy task. The service and attention at American is…read moretop notch. I had them repair 2 different vehicles and the work was done on time and done well. I recently brought in my Audi A8 for spark plugs and oil Change. I usually take it to the dealership because it's a twin turbo V8 and not an easy car to work on. American exceeded my expectations and did a better job than the dealership with follow up and attention to detail. They used OEM parts and the car was ready for pick up same day. These guys are professional car guys and it shows. They earned my business. I will recommend them to everyone that asks. Nice folks , clean shop and professional attention. Prices are reasonable and you don't get the up sell you would get at a dealership. I recommend making an appointment because they are a busy shop. Honest shop , technically proficient and professional. I'm happy I found a good shop for my vehicles.

This place is now branded Delta gas station. I stopped here because in NJ they pump your gas and…read morethis station is 10 cents cheaper than those right off the parkway. The lot is a bit shop-worn and even though I asked that they fill my tank, I only got 7/8 of a tank. Service was pleasant enough

1st review hmmm okay I have been a loyal customer of these guys for 15 plus years. Not many places…read moreyou can drop your vehicle in need of repair and get it back the next day. No matter the problem big or small simple or electrical they can handle it. If you want a lift kit a lowering kit need your muffler welded it can be done. A big thing in vehicles is turbos now that's not an issue either. My wife my friends and my family all go here no job is too big your always welcomed with a hello and rest assured your vehicle is in good hands with this hand of brothers... Thank you for all the years of my crazy car issues

If they do good work I will never know because they didn't respond to two phone calls and two…read moreemails. They don't seem to be interested in taking on new cases. Seems a shame because when I went the one time in person the individual I spoke to was very nice and helpful but that appears to be a facade. Called Crash Champions with a totally different experience and excellent responses. I don't think it's worth your time to beg these people to help you.

I took my car toPJ's one year ago on October 31, 2022. I picked it up on December 31, 2022…read more Everything looked fine then. However, one year later November 2023 the area where the work was done, the paint is beginning to break down. There's funny lines around the area where they did work on the sheet metal. Very poor quality. Looks like a lot of corners were cut.

Excellent service. We came in with a puncture 10 minutes before they closed, while we were in the…read moremiddle of a long road trip, and they got us patched up and back on the road very quickly.

I broke down on 287, AAA towed me here. I am from Mass, heading home. I had the most AMAZING…read moreservice. They helped me find rental car, had my car ready within 48 hours, and followed up to make sure I got home safely. very good at communicating, fair price, even for not being a local, regular customer. a true gem and so professional! And I needed a new clutch, not a small order to fill.

Got a state inspection and a slow leak repair on my Mercedes…read more These guys are fast, affordable (and I mean affordable--unlike Mavis, Midas, or Firestone, they don't try to scam you. Really honest and trustworthy shop), and no BS. Loved it!

I wish I knew about this place a long time ago! I would have saved money and aggravation. Jay is…read moreoutstanding and a pleasure to deal with. He's also totally honest and his prices are reasonable. Kudos Jay!!!