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    AutoZone

    1.8 (4 reviews)
    Closed 7:30 pm - 11:00 PM

    Services - AutoZone

    Auto battery and fluid recycling

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    AutoZone

    AutoZone

    3.8
    (12 reviews)

    Customer service is garbage. Treat you as though they don't want your business. I asked questions…read moreand was confronted by a young kid eating a sandwich who didn't make eye contact and simply nodded yes or no and rang me up without mentioning the total cost or making eye contact. Gladly will take my business elsewhere.

    I had previously gone to another AutoZone and purchased a car filter that required pick up at this…read morelocation. I went inside and stood at the checkout line. Standing there for several minutes, I looked further to the back of the store and saw three employees plus a customer standing around a car battery on the ground. I don't understand why or how they were incapable of noticing the other customers. In fact, two more employees emerged from the back to also walk over and stare down at the battery. (!!!) I will never know what was so engaging about the battery, but it required *everyone's* attention and *everyone* had to stare at it. Two guys even tapped it with their shoes. Heck, as I stood there waiting, I, too, stared at the damn battery. After being invisible for five minutes, I finally cut the air and asked one of the men, "Um excuse me, may I get my merchandise so I can leave?" Whoa. I had broken the magic spell that the car battery held over all five of the men. For a split second they were freed from the battery's trance. One guy broke away to hand me my purchase order, while the rest of the fellas stayed huddled around the stupid m*f*'ing battery. Four stars for AutoZone carrying good products. One star for today's crummy service.

    AutoZone Auto Parts

    AutoZone Auto Parts

    2.0
    (6 reviews)

    AutoZone - Consistent Service with Genuine Care…read more Having visited this AutoZone several times recently, I've consistently been impressed by the level of service and professionalism from the team. During my most recent visit earlier this morning, I was assisted by Jamie, whose attentive and patient approach truly stood out. Despite juggling multiple customers at once, Jamie managed to answer every question I had without missing a beat. His calm, helpful attitude and willingness to assist--while ensuring everyone received the attention they needed--demonstrated genuine dedication and respect for customers' time. It's refreshing to see this kind of consistency and courtesy in customer service. Experiences like this are the reason I'll continue returning to this location. Excellent work from the staff all around.

    This is in reference to store # 851, located at 4095 W 5415 S…read moreSalt Lake City, UT 84118. This store has multiple issues. Yet, even when I complain to the Corporate office telling them that the Manager and District Manager need to have their butts chewed out, all is to no avail. I have made multiple complaints in the last 5 years! All of it deals with lousy customer service, not enough help and disgruntled employees. It is obvious that each manager has had to be replaced and god only knows how many time the District Manager has. This is a terrible business model. It is obvious the employees have no one to turn to because so many have voiced their concerns to me, a stranger who is attentive and fully cognizant of the problems faced when working in the parts department arena. What is going on? This is despicable. Is this store privately owned as a franchise? It sure looks that way. By the way, I had to complain to the Corporate office today, because one young female was working all alone because no one else showed up? I told her that if she doesn't feel safe she needs to lock up and go home.

    AutoZone - autopartssupplies - Updated June 2026

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