Autumn House West

2.6 mi

I was at Normandy Ridge from February 4 to February 16. My experience there was not very good when…read moreyou would call for a nurse. It would take forever to get help. I had fractured my ankle and was sent there for rehab. The physical therapy that I received was how to get in and out of a car went up up and down a couple of steps I wish shown how to wash and dress myself in the sink we would order our breakfast lunch and dinner the night before the next day we might get what we ordered or we would get a surprise. I had a roommate she was incontinent. She rang the bell for the nurse to help her to the bathroom. She waited two hours. I was supposed to have my diabetes medicine with my breakfast. I was lucky if I got it by 11:00 AM I was supposed to have anabiotic's and stuff after dinner. I was lucky if I got them before 10 PM there was no schedule on when when you got your meds, they were like fly by night. I would not recommend this rehab to anyone. Don't get me wrong. There was some good nurses there and nurses assistance, but I still wouldn't recommend this rehab for anybody. I had to give it one star so I was able to complete my review.

Thinking about moving to Normandie Ridge/Asbury? You may want to think again. I have resided in…read moreNormandie Ridge Independent Living for 9 years, and it is amazing how the costs have increased. Our rent has gone up several hundred dollars(greater than $100), it costs four dollars ($4) to have a meal brought to the apartment, and transportation is thirty dollars per hour ($30). Did they tell you every appliance in your apartment will be new and not need repair? BS. These homes for the elderly should be investigated. In my opinion, they are a scam. Any oversight by the Methodist Church is questionable at best. I have been told that the religious front is misused for profit. This is a business, NOT a care home for the elderly- unless you are wealthy of course. The one day a week the Doctor is here, is only for two (2) hours and his staff needs lessons in courtesy. Do you still want to move here?

Integracare - The Residence at Fitz Farm

2.3

3.6 mi

This is my family's review regarding The Residence at Fitz Farm. We moved our mom into memory care…read moreon April 5th, 2024 and moved her out on July 27th, 2024. I am writing this review two months after the fact to give time to process all that occurred and give an honest review. About one month into Mom's stay, she showed me bruises that were obviously from a fall. She then stated it was because someone pushed her for going too slow. We totally dismissed our mom's account and figured she had fallen during the night. We thought to put a camera in her room since another resident also had one to see what we could do to help Mom. That same day, I inquired to Morgan, the Director of memory care, what had happened and when. She had bandaged Mom's cut, but found her with a Band-Aid already on and didn't know any other details. I followed up a week later, but Morgan had still had no information for me. Two weeks later, we found the entire front of my mom's lower leg was severely bruised. When I asked Morgan about this bruise, she was unaware of it. Mind you, my mother is in dementia care and gets help daily with dressing and bathing. No one saw this bruise? At this point I contacted Brandi, the Director of Fitz Farm, to express my concerns about mom's bruises with no explanations and no communication with us. Brandi was very concerned since all bruises must be reported to the state; she said she would follow up and get back in touch with me. A few days later Brandi called to say a worker had in fact been physically abusing our mom and that she was fired immediately. We were in shock. A few days later on a Sunday afternoon we placed the camera in Mom's room and planned to tell Brandi about it the next morning. We did not get a chance because Sunday night at 12:30 a.m., I found my mother was being abused by another worker. I got my mother safe and called Brandi Monday morning. She was horrified at the evidence the camera caught and again immediately fired the second worker. While I appreciate the speed with which they terminated the abusive workers, there was no follow up from Brandi or Morgan concerning my mother. Only when I asked for a meeting, did we get one on Thursday. They offered no tangible steps on how to help our mom. Moving a dementia patient is very hard on them so we did everything in our power to keep her at Fitz Farm. The physical abuse stopped, but the neglect started. Memory care was short staffed from two firings and one worker who quit that same week. One day I showed up at 5pm and mom was still in her pajamas with no hearing aids in; she is basically deaf without them. Another day I was there for five hours and no activities were done with the residents. My sister visited 1-2 times weekly also and only ever saw one activity over two months. The regular scene was residents in front of the TV with no stimulation. One of the nightshift workers actually brought her newborn baby on her shift. A new resident who was very functional moved in about a month after our mom. A worker made a comment that "we need to get him medicated so he's easier to manage." We do not blame the workers because they were understaffed and overworked. Morgan stated to me that she had been requesting more help especially someone for activities, but management told her no. We tried to make Fitz Farm work for our mother, but after two more months with no changes, we moved her to the Providence Place of Dover. We had to move our mother because she was still being abused through neglect at Fitz Farm. During the first week at Providence Place, we received more communication than the previous four months at Fitz Farm. I do not know about the other neighborhoods at Fitz Farm but I wholeheartedly advise you to not place your loved one in memory care there. The neglect is still going on and I am doing what I can to help the residents that are still there.

Our parents have been residents at Fitz Farm for a year and moved from their independent home to a…read morePersonal Care living experience. We are so grateful and appreciative of the quality of the care and concern for their safety, their medical care and their quality of life. The clinical care has been excellent with access to the team when needed, ability to communicate with the care team via the Wellness director and obtain feedback when needed. The Housekeeping team and Maintenance team are always so kind and helpful and keep the community very clean and in working order. The social activities have provided my parents with joy and a sense of family. Recently the Christmas concert and holiday meals were tremendous. Family was invited and we joined our parents for their first Christmas day at their new home with a delicious dinner in the dining room. The meals are very nutritious and staff will bring their meals to the room in the event they are not feeling well or just returned from a doctor appointment. The leadership team and administrative staff are always available and will assist with any questions or concerns which is so comforting for our family that doesn't live locally. In summary, we are very grateful for the care provided to our parents from all staff at the Residence at Fitz Farm and would highly recommend this residence

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Rest Haven York

3.5

(4 reviews)

1.6 mi

Rest Haven is a retirement home for the elderly. It is conveniently located across the street from…read morethe York Hospital, so medical emergencies can be taken care of quickly. My grandmother has lived here for years and seems to like it, considering the circumstances. Most staff I've encountered here are pretty friendly. The rooms feel very small to me, especially the 4 person room my grandmother lives in, but other rooming options are available if you have the $$$. They do offer various activities and programs to get the residents out of their rooms at least.

This is the second time that I had put my mother into the care of Rest Haven. This is an older…read morefacility that has seen a lot of mileage but still is very functional. The staff is very kind and caring, which is a plus. Their food is fresh made and good proportions.

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Rest Haven York

Country Meadows of York

(1 review)

2.5 mi

My mother is a resident of Country Meadows West York, memory care unit. She is receiving care far…read morebeyond my expectations. The staff are kind, caring, professional and so supportive. They make her feel comfortable, happy and instill a sense of purpose and belonging. The administration unit at this facility have gone above and beyond to make my mother and our family feel confident that we made the correct decision by allowing Mom to live here. I % recommend Country Meadows West York.

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Country Meadows of Leader Heights

4.0 mi

Our dad needed to downside and sell his home. As a family we researched senior independent living…read moreand Country Meadows was one of several we looked into in the area. We had a great tour with Garrett and came back for a second visit, enjoying lunch in the Bistro. We felt very much at home. The staff is great, attentive, genuinely warm and friendly. We got dad on the waiting list and was grateful something came available within a few months. Dad has acclimated wonderfully. And our family has adopted Garrett as an honorary sibling. CM made the transition easy for dad, and for us kids.

We have started the process of seeking skilled care for my Grandfather. Per the recommendation of…read morea co-worker we reached out to Country Meadows of Leader Heights. I spoke with Angele. During our conversation she made me feel very at ease and explained the process so I could fully understand. Angele definitely made this difficult process a bit easier.

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Barley Autumn House

4.1 mi

Both autumn houses are really great facilities and they have great staff.read more

Good Evening Citizens,…read more I would like to tell you my experience when my Dear Mom was at the Barley Autumn House in East York.....The Barley house is really nicely decorated to look like a stately residence and my Mom liked it to begin with.. Then about 4 months in to her stay, some of her belongings started to disappear, like the money I would give to my Mom so that she could have spending money.. It always seemed when the housekeeping older scronny female came in my Mom's room, is when money and belonging just seemed to like vanish in to thin air, if you get what I am saying.....My Mom even saw her when the hose keeper did not think my Mom was watching. Karen the head nurse there was told and guess what they kept the house keeper on there, can you imagine a big money busineess there keeping a thief on to work there and to steal from the old and soon to die elderly people. Lastly, my Dear Mom developed a diabetic sore on her foot and guess what, 4 months went by and even the head nurse there at Barley did little to get my Mom to a Hospital for medical attention, it was ONLY when the Visiting Nurse arrived at the Barley place, was my Mom then taken to the Hospital for treatment. You would think that a head nurse would know her job a little better than that......I went to the Barley Autumn house to get my Mother's belongings and guess what I saw? I saw the head nurse named karen at Barley Autumn house in the front office socializing, then I saw her out side taking a smoke break at the designated smoke pit. Thank you for listening, A Daughter of A Very Beloved Mother and someone who actually cared,

Wellspan Surgery and Rehabilitation Hospital

4.2

(6 reviews)

2.5 mi

I been to therapy once,at Applehill medical facility,I cancelled the second appointment in my…read moreportal,because I was sick ,so every day since then,I been calling to reschedule,and no answer a recording,to leave a message,I am thinking they know who I am when calling,and refusing to service me ,best and believe,I am still getting therapy,and it is not a wellspan facility,maybe it's a race issue,which is cool,I will go elsewhere ,I am quite sure your boss will be proud.

Wellspan AppleHill Surgery & Rehab Hospital is the absolute best in Rehab Hospitals. I was in a…read moretraumatic motor vehicle accident and spent 16 days here recovering. From the occupational therapists, physical therapists, and nurses to the housekeeping staff- you will not find kinder, more attentive or knowledgeable people. They do a wonderful job of keeping you on top of your recovery. The rooms are private and roomy. You order your food for the day with a representative from food service the day before and the menu was awesome to choose from. No complaints on the food- it was a lot of food. They keep you hydrated, clean, and your pain relief is of utmost importance. I cannot say enough positive things about this hospital.

Very Next Day From Surgery ...!

Exactly 1 Week After Surgery !!! The Brace is Officially OFF .. Time for #PT

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Before the surgery ..

Forward Motion Chiropractic and Wellness

(4 reviews)

4.4 mi

Absolutely Amazing Chiropractic & Wellness Center!…read more I had such a great experience at this chiropractic office in York, PA! From the moment I walked in, the staff made me feel so welcome -- super friendly, professional, and genuinely caring. The space is incredibly clean, calming, and well-organized. There are 7 functional rooms tailored for all your wellness needs -- including a yoga studio, massage rooms, physical therapy facilities, and wellness therapy spaces. It's more than just a chiropractic office -- it's a full wellness hub! Both chiropractors on staff are extremely knowledgeable and honest, taking the time to assess you thoroughly before making any adjustments. I felt safe, informed, and completely cared for throughout my visit. Whether you're new to chiropractic care or looking for a place that truly supports your overall well-being -- this is the place. I'll absolutely be back!

Dr. Dan is awesome! He put my fear of visiting a chiropractor to rest on the first visit! every…read morefollow up visit was individualized. He really enjoys his job and working with the public.

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Rest Haven York

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Guardian Transport Solutions

4.3

22.5 mi

Love Guardian Transport. Took me to and from a surgery in December. Very dependable. Owner is super…read morenice and reasonable. Highly recommend. A+++

Had to use Guardian Transport Solutions today to get home from the hospital. The driver, Jenn, was…read morefantastic! Courteous, kind, and went above and beyond to make sure I had a safe, comfortable trip. The vehicle was clean and well-maintained, with appropriate safety features.

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Autumn House West - retirement_homes - Updated August 2026

People who viewed Autumn House West also viewed

Country Meadows of West Shore

My wife has received help from a caring and friendly staff…read moreThe food is tasty and a good variety, especially the desserts The facility is clean and well lanscaped Management is responsive There are a variety of activities, not just bingo. The exercise and therapy programs are conducted by pros My wife has been in a lit facilities, this has been the one we are happiest with

My mother lived at Country Meadows for 17 months, under their Independent Living Signature program…read more Unfortunately, we had to move my mother elsewhere when Country Meadows decided to eliminate the IL program, which would have meant we would have had to pay an additional $2,000/month just for someone to administer her medications (the only service she needed) . . . ridiculous!! Then they tried to tell me I only had 3 weeks to move her out, or pay the extra money. Too bad for them I pulled a copy of the lease which said they had to give me written notification AND give me 30-days notice. After I sent an email to Michael Leader, the Mechanicsburg mgmt called me and was not very happy that I went over their heads. I cannot say enough good things about the staff at Country Meadows!! They took fantastic care of my mother, and we will miss them. But, I cannot say ANY good things about the management! The Executive Director, Amanda, and the Director of Resident Services, Olivia, are shady and incompetent, and don't care one bit about the residents there. They only care about money! It's so bad that most of the staff don't trust them either! More than once they tried to pull a fast one with me, but luckily I kept copies of every email, every document they sent me. So any time they tried to pull something, I'd call them out on it. I think it's safe to say they didn't like me very much because I didn't put up with their crap! So, if you're thinking about putting a parent in Country Meadows, you'll be very happy with the personal care they'll receive. But make sure you keep copies of ALL communications with management and DO NOT let them push you around!! Ultimately, you know what's best for your parent, so stick to your guns! They will try to convince you your parent needs a higher level of care, just so they can make more money. As much as we will miss the staff at Country Meadows, we were very happy to get out of that place!!!

Juniper Village at Mount Joy

I want to thank everyone for a wonderful afternoon. Everyone there is so supportive and caring. She…read morereally enjoyed her 90th birthday, With all of you. We feel so blessed to have such a wonderful place. Thank you!

My Mom moved into Juniper last September. She passed away on June 4th of this year. This is one of…read morethe saddest times of my life with losing her. But I wanted to send a wonderful review of the staff and facility. My Mom was no longer able to live by herself in her home because of declining mobility. It was a difficult decision to persuade her to move to assisted living, but she knew she had no choice. We picked Juniper because it's so close to our home and the staff seemed very caring and helpful. Her first week was difficult. She spent a lot of time in her room. We encouraged her to get involved in activities along with the staff and she did. Now when we called her she wasn't in her room. She was bowling, playing bingo or doing another activity. The staff really got her involved. She made a lot of friends. The nursing staff was very caring. They took care of her medications and all of her other needs. I can't thank them enough for the love and caring they showed my Mom. These ladies loved my Mom and would do anything for her. I can say that I would recommend this facility to anybody looking for a safe place to place their loved one. I miss everybody there. They made my wife and I along with our children and grandchildren feel welcome.

Holiday Essex House

3.5

(4 reviews)

It seems like a nice place. I take care of ppl here. The living space is nice. I've heard from some…read morethat when it rains you can smell a dampness in the apartment. The food is usually pretty good here as well . You get big portions. The one complaint I have is that the dining room floors are always dirty. Staff here are nice.

I had lost my husband to a drunk driver. Essex house was the best choice for me. I lived there…read morefor 3 years . The environment was just what I needed. The staff at Essex House were super friendly and so helpful. The atmosphere is like a large family. I made so many friends. I would definitely recommend Essex House for independent living.

Masonic Village At Elizabethtown

3.4

(5 reviews)

Everyone here is amazing. They are totally dedicated and devoted to their patients and their needs…read moreas well as the patients' family. The whole building is impeccably clean, has loads of windows and is decorated with many beautiful images. They also have live birds in different areas and many plants. I definitely recommend Masonic to anyone!

visited back in 2015 for a work day conference. it looks like a 5 star hotel inside and out, so I…read morewas expecting a fancy lunch or some sort of buffet with options. the "lunch" that was served was cold ham sandwiches, bottle water, chips and a cookie. WHAT?! Residents and guests should receive the same meal options, and it is an insult to serve guests with no options. unacceptable! if I could rate this joint one star I would!

Cumberland Crossings Retirement Community

4.3

It was better than some nursing homes but not great. Beds are uncomfortable, nursing assistants…read moreunderstaffed, especially at night when one person might have 30 residents to care for. Food varies from inedible to pretty good; watery soup, raw chicken, overcooked vegetables refrigerator-cold hamburger buns, on the negative side. Positives: signature salad, bacon, bisques, baked goods. Roomy with decent decor, TVs often too loud. Rehab staff very good, helpful and encouraging. All staff need to wear name tags with LARGE PRINT NAME AND POSITION, facing out please. Residents are not showered with adequate frequency.

I honestly cannot say enough positives about Cumberland Crossings. The management and staff are all…read moreso helpful, caring and considerate of all family needs surrounding the caring for your elderly parent(s). Mine spent time in the personal care unit prior to transitioning to an independent cottage. The director, Dave Manton and his staff made all of the transitions seamless and easy. It is such an emotional process when parents give up their home to move into more long-term retirement care. The help we have received cannot be calculated in mere dollars, as it has been invaluable. We too compared other care facilities and none measured up to CC standards and quality of community. It is truly a gem of a place located in the lovely town of Carlisle, PA.

Providence Place Senior Living

Had to move Mom in as her mobility was decreasing and Paul was incredibly helpful in helping make…read morequick arrangements and offer the right level of assisted care. Unlike typical elderly care centers, our family was very pleased with how caring the staff was to residents. They genuinly want to help and are not just clocking in waiting to go home. That makes a world of difference when we have to leave, knowing she's in good care.

Staff treat other staff like garbage. A new employee who's close the me told me she was wrote up…read morefor not doing a job when she wasn't supposed to be there in the first place since she wasn't scheduled! Absolutely ridiculous management! Get it together!!

Country Meadows of Leader Heights

The Middletown Home

(5 reviews)

The experience here is both saddening and maddening. Our loved ones care has not ever been…read moreconsistent. The inability to assist one patient every two hours is excused by understaffing. The material products used here are low budget, generic, issue causing. With nurse to patient ratio at 1:26 and our finances making impossible to move him... The least I can do is warn others!!! Do not send your family members here if you can help it!

This place is a no for me…read more My mother-in-law is there currently and can no longer eat and the staff doesn't feed her so we have to go in daily to make sure she eats. I've gone in several times to see food and drink spilled on her clothes when she was able to feed herself. We pay a lot of money for mediocre care. Also, my husband was having his mom sign some paperwork and a nurse (Dawn) asks what it was. (Not really her business) and when he made a smart comment, she proceeded to call other family members accusing him of doing something illegal?? THEN the business office says they are reporting him for elder abuse?? He is there daily to feed and visit his mother and is her POA. This is completely unacceptable and adds more stress to a family already dealing seeing their mom declining. This is not what long term care should be like. I would recommend Bethany Village. I've have good experiences at that facility.

Country Meadows of York

(1 review)

Woodcrest Villa