I live in Rehoboth Beach, DE and had to drive to Milford, DE for a doctor's appointment. Close to…read moremy destination, the tire warning light came on. I was able to make my doctors's appointment, but found my rear left tire in need of air. I drove a short distance to a gas station only to find a nail in the tire. I immediately got online to find a tire repair business. Fortunately Hitchens Tire Service was very close by. I called and they could repair the tire right away. The personnel there were very kind, courteous, and efficient. The cost of the repair (tire patch) was extremely reasonable, and I was on my way in less than 30 minutes. I can't say enough good things about this company. Their customer care is top rated. I will definitely be going there again for future tire service.

Called in and ordered tires for my UTV. Had them next day and was offered to have them installed…read moresame day. Great service interactions with all the staff very helpful from the phone call in to the pickup of my tires. Nothing better than supporting our local business's Thanks Again Team

skilled driver made the move of my classic mustang easier then ever. Paul went the extra mile…read more stopped by gas station to air up tires got it exactly where I wanted it. had to reschedule the pick up time. Paul was understanding and helpful. Great service. highly recommend

My truck needed towing and 4 Points was responsive and arrived before the quoted eta. The tow truck…read moretech was very nice and efficient. Took care to load and secure my truck to the tow bed. I highly recommend 4 Points Towing.

Jay was really excellent, as both a mechanic and person. He's an excellent mechanic with really…read moregreat rates, and skill. We were in a real pickle after we got a lemon SUV. But he fixed us right up and we couldn't be happier. He has a great sense of humor and its really easy to feel comfortable around him. As a woman, I'm always super skeptical of dude mechanics, but he never talks down and always explains things. He's so honest, and I'll use him every single time I need a mechanic or handyman. You rock Jay!

Wrong diagnostic on the first vehicle and could not diagnose the second vehicle on the second trip…read morefor a different vehicle. Even though the diagnostics was wrong (I ended up replacing the engine) I received no refund.

The tech who came out went above and beyond to take care of me and my mom. We got a flat in…read moreRehoboth Beach, DE which is 2 hours away from where we live in Annapolis, MD. After calling Geico roadside assistance, a Carrillo's Auto employee came out to switch out the flat. Minutes later we discovered our spare tire was flat as well! Luckily it wasn't punctured, and he took the spare tire a mile away to Wawa to fill it up with air so we could safely drive somewhere to get a new tire. The tech went above and beyond to make sure we safely got out of DE!

ZERO stars. Person…read morewho assisted me was disrespectful. Refused to give me his name, demanded cash to drop my car, and when I asked for some time to find cash, he told me I better "hurry it up." Asked where they are located. He gave me a street name. I said I didn't know where that was and he rudely said "Smyrna, Delaware." Spoke to me like I was stupid. Called their number to speak with the owner, I spoke to dispatch who was very nice at first... and then when I asked for the drivers name, he also refused to give it to me. I asked for his name, he told me. Then I asked if the owners name was Matthew, he said no. It's Luke. Stated I would like to talk with him and asked what their business hours are. The dispatcher then said I could resolve my complaint with him and that I didn't need to contact the owner. I disagreed politely and told Steve I would rather contact the owner at this point. He then went on to say it's by appointment only and I'm not guaranteed to speak with the owner so I could talk to him. I declined. Will be following up for an appointment to speak with Luke. Terrible service.

He'll noooooo they are the most disrespectful humans I have ever talked too. They came all the way…read moreto Wilmington from Smyrna looking for cars to tow . When you talk to them they have no compassion or remorse . Specially Mathew he's the most ignorant person I have talked to with this situation. You will never get a reference from me . And I will make sure if anyone ask about you I will let them know !!!!! Am only giving you a star cause it didn't let me select zero !!!

recently purchased an old rv camper and knew it needed repairs on the engine, thank god i found…read moremaster diagnostics on line to service it. John is the most experienced tech. i have seen down here in delaware. He even comes to you personally so there is no waiting in a dealer for hours. now i use him for all my trucks and cars, he is a godsend... Chris P.

After driving 6 hours of an 8 hour drive thru several states....having a serpentine belt come off…read moretrack and breaking down less than 2 hours away from home was the last thing on my mind. And to add insult to injury doing so about 10 minutes after most shops closed up for the day. **ENTER INTO THE PICTURE: John and Master Automotive Diagnostics** After giving John a run down of my problem over the phone, he was able to quickly troubleshoot the problem to include identify the root cause (a bad tensioner), call several stores to confirm availability of parts and provided SUPERIOR & QUALITY service. Not only was the service quick (considering working away from the comforts of a garage) but it was thorough, cost efficient, affordable and above all else, his customer service and communication skills were unparalleled. He was able to ease ALL worries, fears, and concerns within 10 mins of talking with him. He reassured me that I'd be home with my family within no time and that was warmly felt and received. I hope to never break down on the road again but he is HIGHLY RECOMMENDED and the FIRST call to make for anyone needing car repairs or is stranded on the road.

I most definitely will not leave any star for a review! This " roadside services"company is beyond…read morea poor excuse for a tow company and for state farm auto insurance to use this company makes me wonder about if state farm insurance company realizes the horrible customer service that is offered. I guarantee my state farm insurance local representative and its main office will find out after I discuss with them both tomorrow. Refuse to a vehicle because they smell gas ,then try to tell me they can tow it to my residence, but could to a shop is totally bull crap ! You only got 1 star because it won't post till you check one , I want the one star back because your service was beyond despicable

Mr. singh was very patient and knowledgeable about the towing situation also on time also very…read morecareful with my car on 4/24/26 and 4/30/26 when he towed my car from my home.

Incredible service! My husband and I had a blown out tire and no spare we pulled into kings about…read morean hour before they closed and with the limited amount of time they had and limited access to correct materials to repair the vehicle, they made it happen! Absolutely amazing workers!

Matt got this nurse right in and everyone goes above and beyond. Been in a couple jams ---Kings…read moreswooped in to the rescue! Everyone needs amazing customer service and this is the place....Go e them all a raise