Big shout out to Gray's Towing…read more First, they did a great job in getting my truck to the service center but that's not the only part. The driver must have accidentally knock over the mailbox of my 93 yr old neighbor's. I called AAA who basically wiped their hands of the situation which I am very disappointed with however Gray's went out and fixed the mailbox without question. The integrity they showed gives me hope that there are good people in this world. Excellent service and good people..cheers!

Would give 0 stars if it was an option They sent a driver in…read morethe dark to repair a flat tire. The tow driver then punctured our rear differential with the jack and now they refuse to accept liability and pay for our repairs. DO NOT TRUST

A One Towing in Lewes and Rehoboth Beach has been a godsend to our family ! Through issues with…read moremultiple cars they have always provided the most consistent and professional service to us ! Sign , Robbie, Roger and Bobby are the best and team you want ! Professional service , detail and quality, no place better !!! You don't call a tow truck for fun but these guys and company take the sting and stress out of the process ! Thank you guys !

One of A-One's company vehicles crossed into my friend's lane and struck her car. Her vehicle,…read morewhich she had recently purchased, was totaled as a result of the crash. She also suffered injuries and is now dealing with the physical and financial consequences. Now her insurance company is reporting that A-One does not have insurance coverage. If accurate, that raises serious questions. How does a business put company vehicles on the road without proper insurance coverage? My friend did nothing to cause this crash. She is now without the car she recently purchased, recovering from injuries, and dealing with a situation caused by one of this company's vehicles. A-One needs to take responsibility and make this right. Based on what has happened so far, I have little confidence they will. This entire situation is unacceptable. I would strongly recommend staying away from this company.

Highly unprofessional outfit. The driver struggled with a basic trailer pull in a residential…read moredriveway, curbing the truck and blocking traffic for an extended period. When I stayed out of the way to let them work, the driver became confrontational and used vulgar language toward me. If they can't handle a small trailer without incident or attitude, I wouldn't trust them with heavy recovery, hopefully the other drivers are more skilled then this one, maybe just a bad egg

if you want a company that takes sincere interest in the people who they get involved with, I do…read morenot recommend this company. In January 2015, my father, a father to 4 children, was on his way to a job early in the morning 2 hours away from home. On his way, there was an accident with this towing company. During the accident, my father almost died because the towing lines from the tow truck ran through his car and stopped about a feet or two from his neck. My father's car was totaled, and he was unable to work for several weeks. I don't know why the towing truck had the tow line stretched across the entire road, but I do know that they took zero accountability for this accident. How good are their towing skills? I do not know but, if you want a company that takes sincere interest in the people who they get involved with, It's not this company.

We had great service from Gary at this place,he was so very kind to us after we were rear ended out…read moreon Rt 9 and had no car while on vacation from MD. Gary drove up to the hotel we were staying at picked us up and took us to the holding yard to finish getting the last items out of our wrecked car. Their trucks and holding yard were spotless. Gary was great to us from the moment we met him on the side of RT 9. We have told a lot of people how good he was to us and every person say oh yeah Gary is an awesome person. The Mayor even told us that Gary is a wonderful person and their towing company is great also,heck the police officer told us the night of the accident that our car would be taken care of well being towed to their yard. The town of Georgetown is blessed to have such people as Gary and his towing company representing them. Thank you Gary Hill for doing the right thing when two out of towners needed some help. May God bless you and your family and company.

As far as the towing experience was concerned, it was fine. Don't be FEMALE and call on the…read moretelephone, you'll be treated like an imbecile. I called about my sister's car that had been towed (she blacked out due to a medical issue & wrecked it). Immediately, it was presumed I had a huge tow bill to pay before we cleaned her car out. I knew the guy misunderstood what I told him, so he laughed at me. He hung up on me when I was handing the phone to my husband. When my husband called back, it was a completely different story "Oh, you have insurance ? No problem". If you want to earn or keep a customer - a) don't laugh or hang up on them b) treat them with a little respect c) people write reviews that will be seen by a LOT of other people.

I needed a utility trailer and had never bought (or even used) one before. Robbie, who works at…read morethe Denton store, took the time to show me how to hook up the trailer, and offered suggestions as to the best way to haul the items I was interested in moving. He even gave me a follow-up call to make sure I was happy with the purchase. The trailer itself has worked well and appears to be great quality. I'm very satisfied with the whole experience.

We traveled from the western shore to pick up a boat. Unfortunately none of the lights worked on…read morethe trailer. We stopped in to see Robbie and he really took care of us. He had the parts, the know-how and the tools to get us legal and back on the road in no time! Fair prices, prompt attention and good old-fashioned genuine customer service. Doesn't get any better than this. Five Stars all the way!!!

Their driver on 13 near an accident was driving very dangerously. He will let you know if he wants…read moreto pass by putting his grill on your back bumper!

Great customer service, answered the phone quickly and where there to assist within 15min and the…read moregentleman was good working with me in my situation. I would recommend them to anyone. Nicest people in the world.

Do not use this service. They will post pictures of your wrecked vehicle with the plates and make…read morejokes about it on Facebook for attention.

My car died on 404 near the Queenstown outlets. I got it towed to a small local repair shop using…read moremy Geico roadside assistance, but they took a look and told me I really needed to have it towed to a dealership. The dealership recommended Knotts so I gave them a call. Alan was very friendly and provided great service. The truck was very clean and comfortable to ride in, with plenty of room for my mother as a passenger as well. I highly recommend Knotts, and will use them again in the future if I need a tow in that area.

Absolutely recommend Jacob H. West Services. Had my vehicle (2013 Ford Explorer XLT) towed to his…read moreshop after my vehicle stopped running and then subsequently would start but would cut off. Personally thought it was the fuel pump. Jacob after a thorough diagnosis found out it was the mass air flow sensor. Jacob changed the sensor, cleaned the injectors and even sealed an exhaust leak that I had. Constant communication the whole time. All of that and even offered a military discount which really made everything much more cost effective. Definitely have found a great and honest mechanic. Choose Jacob H. West Services for your vehicles' mechanical needs.