I come here for facials and they are simply amazing. My esthetician of choice is Tanya- she's super diligent, professional, and really gets the job done. I've tried many other places and nothing compares to the effectiveness and price of the facials here. Also, love that they don't try to sell you a million different products. Other esthetician's have pressured me into buying so many products o later regret, so it's nice to know the option is there if I want it but it's not beeping forced. read more

This place is deceitful in how it conducts business, and I would caution anyone who is considering going here. When I called to make an appointment, I told them which services I was interested in and my problem areas are. I was told that I'd be booked with the esthetician that was most knowledgeable and experienced in the treatments I wanted to have done. (I can't recall her name.) On the day of the appointment, I paid my consultation fee of what I believe was $150. When I met with the esthetician, I told her what my concerns were. She then told me that she does not do one of the treatments, and would have to refer me to another doctor (who did not work in that office), for the second procedure, and that he charges a separate consultation fee. The next day I called to speak with the manager. I explained exactly what had happened and that I wanted a refund. The office manager apologized and said that I could get a credit for the consultation to put towards another procedure, but it would have to be with the same esthetician. I said that I wasn't interested in any of the other services. However, I would be willing to have the credit applied towards a facial. She told me she could not do that because I could only book a service with the same esthetician and that she does not do facials. I said given the circumstances I should get a refund. She refused. Then after several days, and multiple calls, they finally agreed to refund my money. The entire experience was a frustrating waste of time and money. read more

Well, for 25 years I was never tempted to try any other dermatologist! That speaks a volume. Whatever issue you have, they will do their best to help. Highly professional yet kind and friendly. read more

I always feel I'm in the best hands whenever I visit Ava MD. Nurse Elizabeth always does an exceptional job by putting my mind at ease with all my treatments. She has a wealth of experience and knowledge all things skin and goes above and beyond to make sure I always look and feel a million bucks! read more

Melissa helped me with my appointment. I told her I wanted some volume in my forehead & also mentioned that I'm not interested in Botox. I also said that I work in Downtown & am interested in Sat appointments ~ since not many places are open. Their next Sat appointment was in December, so only for one time, I accepted a Friday appointment. Melissa said that there would be a $125 consultation but if I opt for treatment, it would be allocated to that. This was a major deal for me; I don't make plastic surgery or dermatology appointments. I made it through the crazy afternoon traffic. I was seen by a lady with an Eastern European accent. There was a level of insincerity to her niceness as I explained what I wanted done. She tells me what I had explained to Melissa: "Botox won't fix your problem; you need injections & I don't do that! You need to see doctor so & so but he's gone!" When I sounded upset, she said: "the person who was supposed to see you called in sick. I am doing her a favor." I said, that's not cool; someone should've called me to reschedule so I wouldn't drive all the way here ~ only to find out I'm not being seen & not getting the treatment I specifically had discussed with Melissa. Then, she gives me a name of a woman in the Beverly Hills who is the best at what I need. Well, I called that office, and that lady only works two days a week on Tuesday & Wednesday. Yes, I'm glad I didn't have to fork out $125 and my hellacious visit was at no charge. One other thing that bugged me about the place was looped videos (The Doctors with young participants) magazines... seem to cater only to very young people! If you're in your 40s or 50s, you feel outta place! read more

YOU MUST SEE MOJAN!! if you have issues with your skin, she takes them away. I've been seeing her for six years now. I decided to help p about her today because my heart is filled with gratitude for her. I would crY when I looked Ed in the mirror due to my acne I couldn't touch my face. I tried everything accutane (twice), other facial people, bcp and of my skin did clearr eventualLy horrible acne would return. Mojan knew eexactly how to ttreat MY skin. We started with laser treatmentss, peels and regular facials. Y skin is so fresh and beautiful now. Its clear and really neveR even get a pimple mayBBe once in a blue moon. I never thought I could liVe acne free. Joan is my angel and I tell her that everytime I see her. My sister sent me to her. I feel so happy in my skin and that's so priceless. TRUST ME Mojan can change your life if you are struggling with your skin. She is truly magiic!!!! read more

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Dr. Ava Shambam and her team helped me finally cure my cystic acne! So educated and kind. I recommend them to everyone.

The team at AVA MD is wonderful! On my visit, everyone was kind and courteous. They also all seemed genuinely warm and cared about me and my skin concerns. They managed all of this even with the new mask and social distancing rules in place! :) I'm very happy with the service I received (milia extractions) and I plan to return as needed and happily recommend them to anyone for care. My skin looks so much better now! I'd been to my HMO dermatologist for my skin before, but they didn't help me. They poo-pooed my concerns and basically said if it wasn't skin cancer I shouldn't be concerned. It's sad to say, but you are judged by your appearance so looking your best is important. They didn't even tell me what it was (my acne looking bumps that never went away) and I was left to figure it out. I'd been unhappy with my skin for years, then my friend recommended AVA MD. I'm so glad that I went! I received fast and excellent service that was well worth the cost. My AVA MD Dr. and assistant were amazing! The AVA MD staff were all very thoughtful and when I was booking my follow up appointment and trying to choose a day, they told me which days my Dr was in the office so that I'd be sure to see the same physician. I really appreciated that level of attention to detail. Five star service all around!!! read more

Angelica Ibarra, one of the PA's at Ava MD is my go to gal for all things dermatology/cosmetic related. Truthfully, she deserves 10 stars! She is one of the smartest people I have ever met, and I work with over 300 health care professionals for my job. She cares so much for her patients, she listens to you and takes her time with every single patient. Working in the health care industry, I can tell you this is rare and so appreciated! Our skin is a huge part of are overall health, and our health manifests itself through our skin. She has taught me so much about that through her care of me as a patient. Not many people will take the time to explain things, educate you, and help you understand proactive things you can do outside of the dermatology office to help At my appointments I have such a good time. Who would think going in for a skin check, a rash or a mole removal would be fun, but she makes it fun and educational. I always leave smiling and in a great mood because she makes you comfortable, she will make you laugh, and she will be a friend. You couldn't be in better hands than you will be with Angelica. At my last appointment I had the pleasure of meeting her medical assistant Michelle. Michelle was so kind to me, she is helpful in the appointment and also made me feel very comfortable. Dermatology professionals see you in a very vulnerable state because they are looking at your body from head to toe. Feeling comfortable in that room is crucial and they make you feel that way from the moment you walk in the door! Michelle was wonderful. If you are in the Santa Monica area, and looking for dermatology care, make your appointment with Angelica Ibarra! I promise you, it will be the best decision you can make for dermatology and cosmetic needs! read more

Dr. Ava is one of the most skilled Dr. in the world. Plus a staff that is first rate in knowledge and bed side manner. Going to her Santa Monica office is a pleasure. read more

Wonderful Office! Everyone is so warm and friendly. They all know exactly what they need to do and it runs so smoothly and quickly. Definitely recommend Dr. Ava Shamban she is very caring. read more

I can not recommend coming to AVA MD enough. Suddenly in my early 20's, ​I had the worst breakout in my entire life that was not going away. My dermatologist​ before was so rude about my breakout and made me feel so insecure about myself. Then I switched to AVA MD and they made me feel good about myself despite​ my red and irritated skin. Rene set me up on a new skincare regimen​ and immediately​ got me an appointment that day for a laser treatment. I started going once a week for laser treatments with Robin for about a month. My skin is now 95% clear. I have my confidence back all thanks to AVA MD. Robin made coming into the office once a week a joy and I actually really enjoyed my time there which made the laser treatment bearable​. I am so beyond thankful for AVA MD and their staff. Everyone there is so nice. I could not recommend it more. read more

Everyone on this staff was super kind and accommodating. I came in for a laser treatment, but had some anxiety about the procedure. The nurse was very understanding and explained every step of the procedure and the science behind it as well as all of the necessary after care steps and what to expect. She was even understanding when I needed a break (again, i'm a very anxious person). My skin simply glowed and the dark marks I was concerned about lightened significantly. Very much recommend for anyone new to the skincare procedure world! read more

I've been to Ava MD for several treatments and each time was better than the last. My first visit was for a hair facial. The treatment was a gift for me and I must admit to being nervous, because I have often felt a bit out of my element when I go to spas and clinics. I felt immediately at home. The staff was top notch, warm and welcoming, without the attitude that can be part of high end salon experiences. I actually enjoyed the videos in the waiting room because Dr. Shamban worked her magic on people with very serious skin problems. You could see their lives change as they got the skin they had always dreamed of. The products were amazing, the hairdresser top rate and I left with my hair looking like spun silk. I've also had several subsequent treatments for my skin, including a thorough facial cleansing and restalyne. The facial cleaned out dirt and ickiness from my face that I wasn't even aware of. I was slightly worried about the restalyne because we've all seen bad examples when too much is used or not used well. In my case, I felt the nurses really analyzed my face and only used the product where it was merited. I left looking ten years younger, with very little pain. Their products are exceptional as well. I truly see the difference when I use them regularly. I've also attended, and brought several friends with me, to their open house. Looking at the men and women there really showed me that they build relationships with the people that they treat. Plus, they give away awesome door prizes and cupcakes! Big cupcakes! Nothing but praise for Dr. Shamban and her team. read more

I was looking for a new dermatologist because I moved to the west side. Ava MD had good reviews and it was covered under my insurance, so I decided to give them a shot. I am giving them one star for a couple of reasons: I think they're too expensive and their bedside manner was not too hot. I was charged for the burning off of a couple of sun damaged spots, which I should pay for, but in addition, they charged me $200 for just walking in the door. Also, the doctor spent about seven minutes with me, burning time included, and was pretty robotic. I used to see an old timer in Beverly Hills and I'm going back to him. He was a nice guy, competent and didn't overcharge. I guess Ava has to pay for the fancy lobby and marketing materials some how... read more

I'd rather pay a million dollars for better treatment than to come back to this place. No, thank you! I feel like this office only cares about patients' money and not actually helping them meet their beauty goals. They're never on time for their appointments and they're always trying to upsell you on products. Take your services elsewhere, please! I, also, honestly don't understand any of these positive reviews about Lisa. She is literally the worst medical technician I've ever encountered at a medical office. Absolutely no tact and loves to remind patients how horrible their acne is. It's like, hello, you work at a skin care office! Clearly people are coming to you because they have an insecurity about their skin. Learn how to treat your patients with kindness and care. On to the next one! read more

I am so grateful to this office and everyone that works here! So first off I had a mole removed in Hawaii and needed someone in LA to remove the stitches since I was here when that needed to happen. This office was able to accommodate me exactly on the date needed! Thank you so much. Second, Brittany who is amazing saw me and helped me with another issue I had for a while an inflamed cyst on the back of my neck. She guided through the process of draining it, waiting to calm down a d finally having the doctor here remove it. Everyone here is extremely nice and knowledgeable. I thought they mainly do cosmetic procedures but that's not true. All my medical dermatology issues were resolved in a kind and knowledgeable manner. Very grateful read more

Mediocre at best. The girls at reception were more interested in daily gossip than the clients. My procedure wasn't explained very thoroughly and my biggest critique: there was not a single follow up phone call until I called them 4 weeks later. An absolute waste of $4,000.00 I would not recommend this place. read more

My fiance and I both had disappointing/terrible experiences here with different doctors and the billing department. I can't speak to their cosmetic side of their practice (which is clearly where they specialize). A new patient comprehensive will, depending on the doctor, run you between $250 and $300. He might talk to you for 10 minutes. I ended up with a sample cream that (despite wearing sunblock over it and spending maybe 15 minutes walking outside) lead to a nasty chemical burn on my face (hooray!) and a recommendation to get monthly facials instead of, I dunno, helping me figure out how to not need monthly facials - although I was told I could go somewhere cheaper than Ava MD (thanks for the tip, doc?). The bf got over charged for services he didn't receive. I had to hound them for a week to see if a charge got taken off. At least the medication he got actually seemed to fix his issues. They don't validate parking and the lot is expensive. However, if you're just going in for a check up, it won't take that long. read more

UPDATE: I still LOVE Dr. Shamban, but I've also fallen in love with LISA GOODMAN! Lisa will TRANSFORM your skin, and she's one of the most amazing people on the planet. Oddly enough, I've found many other people by way of random conversation, that also see Lisa --- (too funny) ---but coincidence I think not. She's definitely made a name for herself in the beauty world, & now I might start lying when people inquire about my skin experts, because I'd still like to be able to make an appointment! :) PS - Melanie at the Beverly Hills location is the best facialist you've ever been to. read more

Do you know what Ava's last name is: Shamban. It sums up my review of her office..."Sham" and "Ban" Let me first post the e-mail I sent to her office exactly as it was written: "I am not happy with the service I received. I was told by the person I saw last year that my treatment would last two years. I had a consultation last week and was told it only lasts 9 months to a year. I also found out that I should have been seen by the doctor after my second treatment (I was told at the time I came in after my second treatment to take pictures that the doctor was too busy to see me). Finally, at my recent consultation I learned that the pictures that were taken are completely useless in evaluating the progress of my treatment. I paid $1,300 and the treatment only lasted 9 months." The 2 treatments I had were under-eye filler. Do you know what reponse I received back from my e-mail? NOTHING! I guess Sham-Ban was too busy booking her next television appearance. The gal that is now in charge of consultations is stone cold and arrogant. She kept complaining how terrible her predecessor was. Everytime I asked a question I got a robotic one or two word response...mostly the word "No." I asked if I could see the doctor before spending another $1,300 and she told me I would have to pay $250 (mind you, this is not even Dr. Sham-Ban we're talking about...it's one of her doctor assistants). If you want to see her, it's a whole lot More Money. I told her there should be no charge since I never saw the doctor after my second treatment, but I got her favorite word.."No!" Did I mention parking in the structure is over $20. There is no warmth or caring in this office. It runs like a factory and unfortunately, you are the widget. Jeff read more

Robyn at Dr Shamban's office is terrific. She is knowledgeable and the injections are relatively painless. She recommends great products.

SPECTACULAR Dermatologist!! Hard to get an appointment with Ava herself unless you plan months in advance...the woman does a lot of the "Extreme Makeover" shows so she's always in demand. I've been to her many times as well as to other people in the office...all are good and know their stuff. A bonus is that her office IS The Laser Institute for Dermatology at St. John's Medical Center...it's a spa AND an clinic. They offer up facials along with the traditional Botox, Collagen and the like (if yer into that sorta thing). I highly recommend the facials...you can even get a half hour one as a pick me up...they're medical style facials so a bit more clinical and to the point than a spa but it's for the benifit of your SKIN, not your mind. read more

Been seeing Dr. Shamban and her PA (or NP?) Christine for about 5 years now, since before she started appearing on Extreme Makeover, Tyra, Good Morning America, etc. I am glad to see she has become so successful. I heard she really paid her dues and overcame a few challenges in the early days. Anyway, I have gone to Melanie for facials from day one. She and Christine are now located at the newer Bev. Hills office. I agree with another poster that it is not a 'spa' style experience. It is clinical, and VERY thorough. Meaning every blackhead will be emancipated and every clogged pore will be liberated. You will not want to put makeup on again for a while, and don't plan to go to a big event for at least 2-3 days later....at which point your skin will be absolutely radiant and flawless and smooth as glass...no kidding. Both locations have great atmosphere and are first class experiences. They offer every treatment and laser you could ever imagine. Yeah celebs go here but I don't know who they are. I just see them paying with their black amex's and skulking around the office in giant sunglasses and hats. I'm not good at spotting celebs. Jesus could be sitting next to me in the waiting room and I wouldn't spot him. read more

For the people out there looking for a place to fix their adult acne...you're exhausting search is over. I have had terrible hormonal cystic acne for 3 years straight and it hit me right when I got to college (perfect timing). My acne was got so bad that I wouldn't leave my apartment for days straight. I have tried everything from changing my diet, acutane, topicals, acupuncture, birth control...let's just say every time somebody says you should try ______ , I already had and had no luck. I've been to more doctors and medical spas then I can count and this is the ONLY place that has not only rid my acne, but also my scars from it. If you have adult acne go to Mojgan!!! she is quick, efficient, and gets the job done. She completely changed my skin. Only downfalls to going to Ava MD is parking is not cheap (I recommend getting dropped off and picked up) and it isn't the cheapest place out there but you will save so much money in the long run since you'll be finished spending endless dollars on different treatments trying to find something that works. I will absolutely go no where else. read more

Ava MD - This is the final before and after mojgan even somehow rid my scars. Both photos are no makeup (second photo mascara only) - Dermatologists Near Me - Santa Monica, California

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The customer service here is tops. I get treated so nicely. Thanks. And Lisa is a miracle worker. Helped me with a bad infection. Very intelligent woman. Great to things to say about Shannon and the rest of the staff as well, especially the nice red headed lady at the front desk. :) read more

After my initial negative experience with the male dermatologist, the lovely PAs and office assistants totally exonerated themselves. I was treated to an amazing green peel by Mojan, who was very attentive and sweet. I also met with a very sweet NP named Chris who took the time to listen to my skin concerns and we developed a skin care treatment that I felt comfortable with. I even got to meet with Ava herself and she reassured that my skin will get better. Everyone had an uplifting and positive attitude. Marie who facilitated my positive experiences made me feel hopeful and excited to get my skin back on track. If you want to get your skin back on track and feel taken care of, Ava's SM office is the place to go! read more

I saw Lucia and Britany in back to back appointments for different issues. Both were knowledgeable, helpful and friendly. I left feeling very optimistic about the treatments prescribed by each of them. I've been to many dermatologists for the same issues and have not usually left so encouraged. Time will tell if my optimism is warranted. read more

Ava MD is a first class company that offers a multitude of skin care and management. Lisa, Taya and Tonya (spa-facial) are BEYOND fabulous! They truly listen to your needs and concerns, and address them in a postive and professional manner. I've been visiting this dermatology office for several years, and have never felt that they were pushing services on me-quite the contrary. I often inquire or suggest services that they say I don't need (yet!). Lisa is a true artist in Btox and fillers and takes the natural approach to fighting aging skin. Taya is very skilled and trained in the use of the state-of-the-art lasers. Tonya is a specialist in facial rejuvenation. All of them have incredible bedside manners, and are most welcoming and pleasant. I enjoy visiting my dermo's office for both routine dermatological check-ups, as well as micro cosmetic enhancements. A few months ago, a friend was visiting from out-of-town who had a very questionable mark on his face. We sent him to see Lisa, who saw him on very short notice. Thank goodness we did, because he had basal cell carcinoma which had to be surgically removed in their office. We are grateful to Lisa and the dermological team for treating our friend in the most caring and professional manner. Although the services can be a little pricey, as they say in life, 'you get what you pay for'. This is a dermatologist office that is worth visiting and has it all! read more

I went for my yearly skin check and had Dr. Simzar. He was very nice and they did two biopsies. One came back with cancer, I went back and Dr. Simzar did the MOHS surgery. It didn't hurt and I was only there from 8am-11am. I get the stitches out at the end of this week. The people who work there are really kind and helpful. Yes, you have to pay for parking but really, most doctors offices in Los Angeles, you have to pay for parking unless you find street parking. Same here. Big deal. It is worth it to pay for some parking to go to a great doctor. I did not go for spa or cosmetic treatments, just medical and I will say this place is top notch! read more

I went to see Dr. Van Dyke for minimal acne on my face. He recommended topic gel and to return 1 month later. Upon returning, he stood far away not looking at my face at all and says, "everything going well, I said yes and he was leaving the door until I told him to look at my face. I was charged $55 because my insurance didn't pay there part which is due to my insurance but I paid for him to walk in the room for 2 minutes and not even want to look at how my face progressed. I am very disappointed and called Marie the Office Manager after leaving 4 or 5 voicemails, I finally called her again and finally got through saying she couldn't to anything. Never coming back or sending referrals! read more

I cannot say enough positive things about the Ava MD staff and offices! I have been coming here for 6 months, and in that time they have completely transformed my skin, from painful hormonal acne to smooth and clear. I had entirely lost hope for my skin until I came here, and in a short period of time, they've completely turned it around. Between derm appointments with cheery, joyful Angelica, and truly the best facials I have ever received with wonderful, kind Rita, my skin is in the best shape it's been in since I was a baby. Unlike some Derm/Medspa's I've been to before, they do not aggressively try to up-sell you or convince you to do treatments that are unnecessary; in fact, I've only ever been recommended products/services when I've directly asked for their referrals. Their front desk staff is so welcoming and friendly, always making you feel like you're welcome and wanted there. If you have virtually any skin concern from acne to wrinkles, I would highly recommend this team of amazing individuals! They also have a great in-office store, where you can pick up the best quality skincare available. It's a one stop shop for flawless skin. read more

I can't say enough about the service I received from the Santa Monica office. After spending thousands of dollars from other offices, I finally found an office that knows skin! No frills or fuss but to the point basics of getting my skin beautiful. I tell everyone about Dr. Shamban, even other doctors! Buffy read more

This place is horrible. They treat you like a number, and everyone here acts so fake and RUDE. They get you in and out to move on to the next. This isn't a carwash, it is a doctor's office. I don't understand this. They really need to do something about that. Their prices for everything is really expensive. I don't mind paying for quality, but when they are trying to get you in and out so fast, definitely not worth it. Oh and they do not validate for parking in their structure, which ends up being like 15 bucks if you are there for more than an hour. Overall, not pleased with their service and their hospitality. Will never go back. Oh and I am not surprised that they were trying to lure in yelp reviews by giving away incentives. Lack of professionalism. read more

I had some gnarly breakouts on my nose. Inflamed/red and desperate I found dr simzar and dr Ava. After a few weeks of trying different products and a infection test. Dr AVA ruled it as Rosacea. I'm hoping I can get it under control with the help of AVA mD. Their staff is amazing!! receptionist (Whitney) Greets you and is very kind right when you walk in. Also PA Angelica and all the nurses are super friendly and great to talk to. As a man I didn't think to take care of my skin, but Now i will be on top of it. Thank you AVAmd read more

My wife and I have been going here for years and they are truly a class act. They are so professional, so warm and friendly and also clearly know what they're doing. I highly recommend Dr. Shamban and her staff. read more

Mogjan is absolutely the greatest esthetician I have found. My facials are booked for the whole year that's how amazing she is. My skin has NEVER looked better!! The GREEN PEEL is amazing, she really has the magic touch! I love the products that she picks out for me, my skin hasn't been in condition like this in years. When I leave there after my facial I feel relaxed and refreshed. I highly recommend Mojgan. Not only is she excellent at what she does and very professional, she's very sweet. She always knows exactly what products to recommend. The whole staff is so sweet and helpful. I love coming in and look forward to each appointment :) read more

Professional, courteous, efficient and damn good at what they do. I've been to Dr. Simzar twice now and am very pleased with the quality of care delivered. read more

This review is for the spa treatments only and not the treatment by a dermy. I'd been searching around for a good facialist in LA for a while and chanced upon this place with a Google search. It's something of a misnomer to call facials here spa treatments since they take a more clinical, magnifying-glass-to-your-pores-and-metal-pick-to-face approach which is not something I find altogether relaxing as, say, a gentle, lulling facial you'd get at other traditional spas. That said, your skin will feel mighty clean after you leave this place. I've gone for several microdermabrasion treatments and I'm always amazed at how much cleaner my skin feels afterwards. You just feel like all the build up and gunk from daily exposure to the elements are sucked out of your pores. That said, if you're looking for a relaxing facial, the kind where you practically fall asleep while listening to a calm ocean soundtrack in the background, then this place probably isn't for you. Too, it's pretty hard to get an appointment here on a weekend given the limited hours they are open, so if you're an office rat like me then you'll be hard pressed to get regular appointments scheduled on weekends. read more

It's easy to be deceived in this land called' "Plastica." However, If you want great skin naturally with just a little help from science... Visit Mojgon. Her facials are killer fabulous. With in a very short period of time, my adult acne scars, large pores & dull skin became brilliant! read more