I recently had the pleasure of working with Kathy Matsikoudis, Ocean Township, NJ location. Renovations can be stressful enough. Picking contractors, paint colors, stain colors, fixtures and appliances, just to name a few. Exhausting process. Then all of a sudden you realize, I need CARPETING! From the first moment I met Kathy, she got me! The carpeting I picked was of course, difficult to have delivered in a short period of time. But, I needed it yesterday, and Kathy made it happen!! She worked tirelessly to accomplish no easy task!! The carpet was installed on the day I needed it. It doesn't end there. I still needed more and upon arrival at the store to work with her on selections, Kathy had it all picked out perfectly!! All I had to do was hand her my credit card. DONE! I want to nominate Kathy for Employee of the YEAR!! What an amazing, lovely and true professional who treats you like a friend, really like family. Thank you Kathy!! I will refer all my friends to you!! read more

I recently have purchased carpeting from Avalon. My sales lady, Maryellen Lawrence was terrific. She gave us so much time and guiding us to find the perfect texture, color, and padding for our rooms. She matched our swatch for our chair and was able to get us carpet samples to make sure the color was perfect. The rug estimator, Rob, could not have been more friendly or caring in measuring and coming back after the installation to check on a mark I discovered in the carpet. It was taken care of immediately and all was perfect. The two rug installers, Joe and Joe, were neat and very careful. They made sure every piece of furniture was replaced properly. They cleaned and vacuumed the up before they left our home. My husband and I are extremely please and satisfied with the rug placement. Last year, we had hardwood floors put down from the same Avalon in Ocean. Both experiences were very good. I would highly recommend this store to everyone. MaryJoB read more

I would highly recommend Kathy M. at Avalon Flooring. She was most helpful when we needed to pick out 2 separate types of tile for our backsplash during our kitchen renovation. Kathy took the time to find the look we were searching for while also ensuring we would stay within our budget. She was able to calculate how much we needed and when it came to design, was also very thoughtful and detail oriented. She went above an beyond by even providing notes and diagrams for us to give to our installer. We are now searching for a stair runner to replace our old one and Kathy was the first person I called. Once again, she is enthusiastic, helpful and very attentive. I am so glad I found a local retailer with such excellent customer service and I will be sure to return to Kathy at Avalon Flooring for all of our future home renovation projects. read more

My wife and I experienced some of the same negative business practices (no exchange on "special order") as the other reviews. Their business philosophy could be due to competing with Big Box Stores however, management should reevaluate these practices because Avalon may be losing out on return customers and referrals in the long run. Our design experience with Kathy M was beyond exceptional. She is a talented designer / decorator who is conscientious and extremely customer focused. Working with her made a kitchen and 2 bathroom remodel enjoyable. Kathy has been an big advocate when dealing with issues. The rating given is for the wide selection and quality offered by Avalon and our designer experience. I hope Avalon management take heed of the negative business practices commentary made within many of the reviews written. read more

We were referred to Aspacia at Avalon Flooring in Ocean Township by our tile contractor. We were looking for shower floor tile and had already selected the tile for walls, floor and vinyl for our bedroom and WIC. Because of Aspacia's product knowledge, energy and willingness to take on a challenge, we decided not to proceed with our other tile and flooring options at other stores and chose to work with Aspacia at Avalon for the entire addition currently being built. Aspacia has been patient, reliable and highly efficient every step of the way. And as an extra perk she is such a lovely person. It's great to see the team dynamic with Aspacia and her colleagues. Everyone brings their positive spin to whatever she may be discussing and project storming on. It's all hands on deck! Thanks Aspacia - well done!!!! read more

I'm doing a extensive remodel at my home. I went to Avalon Flooring for all of my tile and carpeting for my entire home. I wanted to look around to see what I liked and not have a sales person follow me around. I'm a kitchen and bath designer. I thought I knew what I wanted. Kathryn Matsikoudis, a sales person, asked if she could help me. She was fantastic! She knows her stuff! She guided me towards things that I haven't thought of. She was able to read my style and help guide me. Not pushy. A pleasure to work with and extremely knowledgeable. I just returned from a site visit to see everything installed. It looks unbelievable. I'm so happy I went to Avalon and especially happy I met Kathryn to guid me. read more

We needed to do something about our tile kitchen floor, as there was an area in which the grout repeatedly broke up. We decided to go to Avalon, mostly because of it's proximity, not really knowing what we wanted to do. Our saleslady, Suzanne Brindley, ran a bunch of options by us, and we settled on vinyl, because it could be installed over our tile floor. We had no idea vinyl could look so good! The installation took only about four hours, and the crew did a great job. We could not believe how good it looked, and it was super affordable. Avalon was great; Suzanne was great, and the crew was great. Go Avalon! read more

I recently did a complete renovation on our home. I went to multiple flooring/tile places between NY, NJ & PA. I decided to go with Avalon because Kathy was a complete pleasure to work with. Kathy did not "tell" me what I should purchase but guided me throughout the entire project. I needed to buy hardwood flooring and tile for my entire home. I am 1000% happy with my choices. I never write reviews but after this renovation and myself depending on reviews I felt compelled to write one. Good luck with any projects you may have read more

I am an interior designer who uses Avalon often and usually work with Meghan. Recently during the pandemic I had the fortunate opportunity to work with a newer sales associate named Clarisse. I found her to be both personal and professional. It is such a benefit to know that Meghan, Clarrisse, and actually all of the staff at Avalon are very eager to help whenever I need it. I highly recommend shopping at Avalon and encourage both designers and home owners to use this as your first choice resource. Thanks guys.... Bob Trembley read more

I recently renovated my condo and used Avalon flooring in Ocean , I do not have any designing skills , Linda was very helpful with everything designing all aspects of the project including paint colors to make it all come together , she was knowledgeable of the products i was looking for and did her research without hesitation , she took her time and I never felt rushed , I cant thank her enough as she made the whole experience with Avalon wonderful and would recommend them to anyone who needs that one on one interaction ! read more

Kathy is wonderful! She is very knowledgeable and professional. She helped us make tile selections for our bathrooms and laundry room for our home renovation in no time at all, so many great ideas, a total pleasure to work with! I can't imagine what I would have done without her. I am so happy I was recommended to her. She worked with our builder so well and went above and beyond for us! I highly recommend Kathy and definitely look forward to working with her again. read more

We just had our master bathroom remodeled with shower and floor tiles purchased from your store in Ocean Townsbip. We were impressed with the numerous selection of tiles as well as the staff who were friendly and accommodating. We we're especially impressed with Uche Gleason who was extremely helpful in attending to our needs and exhibiting an impressive knowledge of your product. She is a wonderful asset to your company! Sincerely, James and Irene Brignola read more

We've used Avalon (Ocean Township Store) for two projects now. Very pleased with the quality and selection for both floor and bathroom tile. We were helped by Matt Valerio, who was friendly, knowledgeable, and attentive to our needs. (He was also very patient when we vacillated repeatedly before finalizing our decisions.) Beautiful materials, an immaculate showroom, and an excellent, welcoming staff, typified by Matt. Highly recommend. Stephen in AP read more

Kathy Matsikoudis of the Ocean Twp store has been an integral consultant in the kitchen and bath designs of the last several new homes that I sold. As a real estate agent, it is essential to have vendors who have product knowledge and design ability to create a seamless living space for today's buyers within a budget. Kathy effortlessly accomplishes this. She is an asset to the Avalon company and I would highly recommend her for your design needs. read more

My wife and I went to Avalon in Ocean for two bathrooms that we redid. We recently decided to redo the floors in our entire house. This was going to be a big project and we wanted to makje sure we made the right decision. As soon as we arrived we met Uche. She was a wealth of knowledge and really helped my wife and I narrow down our decisions based on look and cost. I highly recommend Uche but also all of the staff and Avalon. Thank you! read more

Redoing our living room/dining room and needed new wood flooring. Found a floor we liked, took home the sample and decided to go ahead with the order. Aspasia was our salesperson and couldn't have been helpful and pleasant to deal with. Coincidentally the same day I placed the order for the wood floor, Avalon Flooring was at our house installing a new stair runner. We've used this store for years and they've always been great. read more

A redo of our master bath and kitchen This summer. I must say first of all a big thank you to Linda Caston sales rep at Avalon Ocean Township! For us You were the face of Avalon and you are so appreciated! Your knowledge and expertise and assistance with aesthetic appeal on our project made the process of selection and planning smooth and enjoyable! Large selection there which is great with something for everyone's budget. read more

We recently completed a project with Avalon and I am thrilled with how it turned out. From flooring in our den to helping with our bathroom renovations, Kathy Matsikoudis was outstanding. Her knowledge on the products as well as her design sense was wonderful and it helped narrow down our choices very quickly. She helped us along every step of the way making it a seamless experience! I highly recommend Kathy! read more

Just had a wonderful experience if you can image ,@ Avalon flooring in Ocean township, I dealt with Kathy Matsikoudis,  and I cant tell you how easy she made my decision, her product knowledge was just fantastic,  extremely helpful and patient with my design needs. I couldn't have asked for a better experience. Go see kathy Matsikoudis in Ocean township. Tell her Jill Basile referred you. You won't go wrong . read more