I has there for sciatic nerve pain and was having trouble standing. I was told to scan a code and…read morefill out the forms on my phone. I was already in the system, but had to take pic of my I.D. on an app that wouldn't work. Then I had to fill out a paper all the while this app wouldn't upload pic. No help was offered and I'm in pain from standing. I eventually got fed up and had to go somewhere else. I have been there many times and never had this happen. Bring back customer service.

I was experiencing abdominal pain and needed care on a Sunday. They took very good care of me. They…read morecalled me back with test results as promised. The staff was efficient and kind. The facility was very clean.

DO NOT COME HERE. This is an urgent care facility that charges ER prices and doesn't even have…read morecrutches or a boot to give to someone with a diagnosed ankle sprain. They charged over $2000 for the visit, which consisted of an xray and an ACE bandage and about 45 minutes of time. The doctor literally spent less than 5 minutes TOTAL! There are way better places in the area to go, even if you have to wait a few minutes, it will be worth your time. I should have known not to go there when there were ZERO cars in the parking lot. Be smarter than I was!!!!

Took our 7 year old in for flu like symptoms and swollen lymph nodes. After an hour the doctor…read morefinally realized that it may be strep throat and decided to run a quick test. It came back positive, but not after x-rays and some unnecessary tests. We received a bill for $3,736 for 1.5 hours and a strep throat diagnosis. We were billed a level 5 (the highest critical care) for this test and have come to the conclusion that the doctor was either inexperienced, ignorant or took advantage of our inexperience. After multiple billing discussions they offered a 20% discount, but it is absolutely ridiculous that they would try and bill us for the highest level of critical care for strep throat and not make it right. I have no issues paying a fair bill, but this is ridiculous. If you are in Granbury go to Avalon Urgent Care for non ER situations and if a true ER issue go to Lake Granbury Medical Center where at least you get a true ER team for the same price as Lumin ER.

Had to go to er everyone on was so nice only one person…read moreahead of so did not have to wait too long dr was really nice

I have VA insurance with 100% coverage. Lake Granbury will not file the appropriate insurance to…read moreget paid or they do not like dealing with the VA insurance. Now after 5 calls over the past few weeks, the operators answer the phone and when they realize that it is me calling, they hang-up on me. Then when I call back they mute the phone, then hang up. VA folks - I highly suggest another hospital.

Do not recommend. We…read morewere seen promptly, but unfortunately the diagnosis and treatment were incorrect. We made it clear that we were at Scout camp and that the camper needed a thorough evaluation and definitive treatment so she could safely return to camp. Instead, her ear was flushed and she was diagnosed with an outer ear infection and prescribed ear drops. Her symptoms continued to worsen. After returning to camp, several experienced wilderness medics questioned the diagnosis, and later that week we had to seek care at another urgent care. There, she was diagnosed with a middle ear infection (behind the eardrum), not an outer ear infection, and started on appropriate treatment. The incorrect diagnosis resulted in several unnecessary days of pain, missed camp activities, an additional urgent care visit, and approximately $100 in unnecessary copays and medications. We are grateful that Palo Pinto General Hospital Urgent Care correctly identified the problem and got her on the right treatment.

Took my mom here for stitches in her finger. They did a great job and were very kind! Also fast…read moreservice.

This place is the BEST! They get you in very quick! The nurse and Dr are kind and caring. The…read morewaiting area is set up with cold water, coffee and a big nice restroom. Also a a children's wedding room equipped with books.. They are really the best urgent care I have ever been too! But the biggest asset is being able to MAKE AN APPOINTMENT ONLINE! I have spent 3 to 4 hours+ in other clinics. This is much, much better!

Excellent care, fast, efficient, and the staff is kind, compassionate, and supportive. The facility…read moreis nice, updated, and clean.

Yep. It happened. This is my favorite doc-in-a-box…read more Excellent doctors that triage quickly and treat you like a person. Friendly and knowledgeable, with good treatment. They actually listen. The place is spotless, as an ER should be.sanitized. sterile. Clean. Good prices too. I was here a few years ago and the treatment was great then, too. Their services cover everything medical.its an urgent care and an ER combined. Lots of available parking. I only waited 30 minutes to get treated. What?! You heard me!! And I left with a shot in each hip and two prescriptions. Im still on the mend, but am sooooo glad we have this gem in the North Richland Hills.

These folks don't know what they're doing I'm not coming here ever. Just heard the worst horror…read morestory about someone's experience here

10/10 recommend. With insurance prices sky high this is a great option for uninsured people…read more Great staff/doctors/very clean/organized/fast wait times.

Turk Express Care 2.0 this location is in Granbury. I also use the one here in Glen Rose, Dr. Turk…read moreand his wonderful wife Shelley Turk nurse practitioner is incredible. I started my journey with them about 12 years ago. They are kind, loving an incredible compassionate people. I love the fact that they take walk-ins and will allow you just to show up when you need in a moment of emergency. I also go to Shelley Turk for some Botox and some beauty. products facials. She also just got this incredible new machine called XO mind. It is a state of the art treatment dealing with your brain function, but also the machine also has features with other units that can tone your flabby bodies and also help with women's cognizance helping men stay powerful in the bedroom. This machine is incredible consultations are always free about Botox and fillers which I love that way you don't get ripped off from other people who else does free consultations in the willing to take the time to talk about fillers and Botox. nobody within 1,000,000 miles I think God that I found these people and I enjoy knowing that I am protected and safe and treated with the upmost advanced healthcare and keeping my youthful skin youthful. If you are interested, call today and make your appointment. I promise you won't regret it cash pay only that's why the prices are remarkably wonderful.

We have been here a few times for my fiancé to have procedures done and staff are always so good…read more He really receives the best care from the nursing staff both before and after. Happy to have an option here in town vs having to go to the metroplex. The physicians do a great job and it's a decent facility.

ER is Very slow. Absolutely NO communication with the patient or the family. Facility is clean…read more Slow or no service when the patient pushes their call button.

Very nice, greeted me at the door and immediately escorted me to a room. In and out in less than 30…read moreminutes. Super clean office too. I was impressed with the care and customer service.

I was pleased how quickly I got in to see the PA, Dr. Patti, how efficient and knowledgeable the…read moreentire staff was including the nurse assistant. I would definitely go back in a heartbeat.