Great customer service. Incredible flower arrangements. Worth every penny. Recommend it to everyone.

TERRIBLE COMPANY !!! DO NOT DO BUSINESS WITH THEM!!! When a delivery is not made, you end up talking to reps. who tel you that they just got to work and they don't know about your your order but it probably will be delivered eventually (they seriously tell you that!) As expected, the flower is not delivered on my wife's birthday and they changed their story to "we attempted delivery but you weren't there" (it is a delivery to my 10,000sq. ft. warehouse with 20 people working in it btw) Then I asked about order cancellation and they ask you to contact another vendor who sent the order to them and tell you that "they are busy with other customers" Terrible company to work with. If it's a special day, there is a very good chance they will fail to do the delivery and provide disasterous customer service on top of that!! If there is a DO NOT BUY! list, they belong there. read more

I ordered two separate flower orders for Valentine's Day. One to my girlfriend and the other for my mother. The flowers for my girlfriend arrived but not for my mother. They sent a delivery confirmation stating that the delivery was completed but when I checked with my mother I found out that she never received the order. I call them on the 16th and they tell me that the office was closed and they could not deliver it. Of course the never notify me of this and actually send me an email stating the contrary and they don't even attempt to deliver it the next day. If I don't call them on the 16th they would have just kept the money and done nothing about it. I realize Valentine's Day is chaotic but a basic professional integrity should at least be adhered to. Of course not even an apology. I would avoid this business altogether. read more

It has been over a week since I sent the email and I have never received a reply or phone call...I guess they have no issues with the quality they provided and I in turn have no issue with not doing business with them again. read more

I really thought I had found my new florist when I walked into this place. Everything appeared so high end and I loved all of the decor, furniture and artifacts. In fact, they were closing in one hour and were extremely professional and patient while taking my order. I gave a clear explanation of what I wanted (and didn't want) and was assured that the Designer would make it happen. So I was encouraged to come back in 30-40 minutes and it would be ready. I ran a couple of errands and returned to a very blah arrangement. Not at all what I had envisioned. I even had to point out that the roses were burnt on the edges so the lady at the front desk thought it would be a good idea to remove the outer petals... Really???Needless to say, I ended up removing the roses completely in my car because I was embarrassed of the quality. So disappointing. read more

I've been coming here for years, since I was a little girl actually. They have been in business a long time and have not left Bird Rd. Every time I've been asked to recommend a flower shop this was my go to for people. So I am saddened to have to writ this review. So, I ordered flowers for my gma on her birthday. I did not want to risk her not being home when they went to make the delivery so I asked them to prepare it and I would pick it up. I was going on my lunch hour so needless to say I was on a tight schedule. I get there 30 minutes after the time they said it would be ready (leaving them some wiggle room just in case) and when they bring me the arrangement it looked nothing like the picture from their website (online it was modern and elegant, what they gave me looked like it belonged at a funeral), I said so and the lady offered to fix it. I said no that I did not have time for them to go back that I had to go. After the back and forth with the "manager" for 5 minutes I gave in and let them fix it. She said it would take 2 minutes. Everyone disappeared to the back and fifteen minutes later I was about to start yelling. No one bothered to check in with me and I could not go to the back. If I had not already paid I would have walked out. When they finally came back out I grabbed the arrangement and stormed out. I wish that was all I could say but it's not. My gma loved the arrangement, after if truly was beautiful. The NEXT day when I spoke to my gma she told me that half of the flowers had already dried up and died. REALLY?!?!?!?! Sadly I will not be going there again nor will I every recommend them to anyone else. The service, management, and quality has seriously gone down hill and it is a shame. :/ read more

Well, where do I start... By far the most unprofessional business I have ever come across. I booked them (deposit placed and then 1 week prior to our wedding, paid for in Full) for a carpet aisle rental for an outdoor lawn wedding. On the day of our wedding, 2 hours to be exact prior to the start time, I was made aware that they "decided not to rent me the carpet due to it being outdoors". We had a contract with ALL detailed information and clearly it was agreed to be outside prior to any payment/reservation being made. Needless to say, I was left, on my wedding day, without an "aisle" to walk down in our outdoor wedding. Unfortunately, that was not the worst part. After our wedding, I naturally went to the store to get my refund along with an explanation for the broken contract. The store was busy with customers as it was the week of Valentines day. I asked to speak with the manager that had assisted me with my reservation and the employee went to call him out to the front while providing him my name etc. The manager comes out to greet me, as well many waiting customers, and start by saying " oh yea you were the wedding this past Saturday at Fairchild? Yea there was no way I was going to put my carpet on that lawn!" I was left speechless. He continued rudely to say that he didn't "want his carpet to get damaged". Which under any other circumstance would be completely understandable. However, under a contract with it listed as an outdoor wedding and 2 hours prior to it, unacceptable!!!! The level of unprofessionalism displayed by this company was astonishing. Their customer service was even worse. I would never recommend their business. read more

my wedding floral arrangements were absolutely gorgeous. i literally was blown away when i walked into the ballroom and saw how beautiful everything looked! even better than i had imagined! i have a few reasons for dropping a star... 2 weeks prior we had the floral sample - it was beautiful. they had set up a table with lighting and all, so i could really get an idea of what it would look like. my planner had even gone to my venue and borrowed a linen and charger so i could get the full effect. the issue here was that rick never made it bc he got tied up with another meeting. i understand that flowers are dependent if the shipment comes in and based on availability. but my wedding day bouquet was so far from what i had asked for. they were able to fix the bouquet on the 3rd try (about one hour before the ceremony start time). there were also some issues with the 2 of the flower girl pomanders and the place card table. overall i was very happy with my flowers. but in being honest i have to admit i was very let down that the above mentioned details happened. rick did refund me the pomanders and place card table mixup. in the end i believe everything that went wrong was bc he was not there on my wedding day and out of town at another event. read more

I want to love this place so much, but the owners are so unfriendly it is mind boggling. I have been there at least 5 times because like i said, i want to love it. It is near my house and has great window displays. After my past experiences with them just being kinda snarky, i had decided not to go back. BUT then they had a GIANT banner that read "Sidewalk Sale Saturday" that I saw on my home from work Thursday , so i thought what the heck, i will go give them another try. Drove over there Saturday to find they'd taken the sign down, went inside anyway, no sale, i was the only person in the store, owner was at the counter and never even acknowledged i was in there. She just sat there talking to an employee, even when i walked directly in front of them and said hello, NADA, no response, not even eye contact or a nod, bubcus. Wow. Lets just say customer service is not their thing. read more

The team at Avant Gardens is phenomenal. I recently hosted a last minute event at my home and thought I could handle creating my arrangements alone. When I noticed that the arrangement would be much harder than I thought I called up this shop in a panic. They told me not to worry and they would help me get arrangements together. I stopped by two hours later and found beautiful arrangements full of hydrangeas, orchids, and roses. they immediately put me at ease. They should have been my first stop to begin with! Thanks for saving the day! read more

Been a customer of Avant Gardens for many years, the arrangements are always fresh and stunning. They also have a beautiful selection for home decor, I always peak in to see what's new, although the home decor is heavily priced there is always room to bargain for a better price. read more

Avant-Gardens - Florists Near Me - Miami, Florida

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My experience with the staff at Avant Gardens was phenomenal. Julia was very attentive and Rick had amazing ideas for the decor and design. I had other vendors for my event and by far the easiest to work with was Avant Gardens. read more

I have been using this place through teleflora for a year. I needed something last minute and wanted to pick it up myself and decided to orderly directly over the phone. We chatted for a few minutes and told them what I wanted and didn't want. I definitely didn't get what I ordered. Things I specifically said no to, where in the order. When I went to pick up, the lady at the counter was not friendly and barely said two words. If I use them again, it will definitely only be through teleflora. read more

Had a lovely experience working with Rick on my wedding, Him and his team exceeded all expectations, he worked within my budget and still was able to use his artistic talent to put everything together in the most spectacular way . He was a pleasure to work with, and i will be sending all my friends his way. read more

I'm so disappointed and upset at my recent experience with Avant Gardens that I had to let others know for future reference. I ordered a beautiful Zen Garden arrangement today for my husband's birthday and it was supposed to be delivered to his brand new office so he can enjoy for days to come by 4 pm. Well, it never made it to his office, instead, it was delivered at our home at 7:50 pm. I live 3 blocks away and could have saved the delivery fee had I known that they can't get it right and would have picked it up myself. The arrangement looks absolutely ugly and half dead, missing a few items and it looks nothing like its picture posted on their website. I was flabbergasted that it costs nearly $80 for such a pathetic looking arrangement. Since I live so close to them, I will be bringing the arrangement to their store tomorrow and try to get this resolve because it's just ridiculous that they failed so miserably to deliver on such an important day. Needless to say, I won't be using their service in the future. read more

My all time favorite florist! They are absolutely great. I Vega using them right out of college and have ever since. They just keep surprising me with their creativity and incredible variety of flowers. Their website is awesome. read more

The only thing more despicable than the accosting demeanor of Rick Interian, the manager of this deplorable establishment, is the offhandish behavior of his staff. I had an appointment, which I called to confirm an hour in advance, and was greeted by absolutely no one while I waited for well over 15 minutes. I asked whether I should reschedule and, rather than being given a kind apology, I was rudely told by his receptionist to either wait "for three, four, maybe five" hours or come back another day. I was then denied a request to speak with Rick (who was standing 5 feet in front of me and in viewing distance). When Rick did at last appear, he blatantly said "you are making a stink in my store, either wait or get out." He then KICKED ME OUT OF HIS STORE. Never, in all my experience, have I ever witnessed--let alone experienced--such abhorrent and despicable customer service. If you are a bride or a wedding planner (or a human being who values being treated with some level of dignity) and you are looking for a respectful and considerate vendor, I would NOT recommend Rick or Avant Gardens. No flowers or linens are worth that level of degradation. read more

I absolutely LOVE this place! The staff is so helpful and caring for my big special day. I was running super behind on getting my arrangements and as soon as I called here I was helped and accommodated for my big day! My arrangements were beautiful and the flowers seemed to be extremely fresh as they all seemed to be blooming. I couldn't have asked for a better place and lets not forget the biggest issue MONEY, luckily, I was also given a special package to accommodate my budget which made it all that more special that I was getting a good deal!Thanks Avant Garden for being the best flower shop in town! Come here! You will not regret it! read more

Avant-Gardens - Loooooved my arrangement! - Florists Near Me - Miami, Florida

Rick and the Avant Gardens team created the most beautiful flowers for our outdoor beach wedding. From the arch of flowers we got married under to the stunning garden reception he was able to create, our wedding would not have been the same with out his attention to detail and eye for design. Throughout the entire planning process Rick was available and easy to get ahold of. He took the time to call and speak with us on the phone, describe flowers and pitch ideas he felt would look good in our space. We are so thankful we trusted Rick and the Avant Gardens team to make our beach wedding dream a reality. read more

WOW! This florist is great. The service is incredible and the manager is a pleasure to work with. You are definitely getting what you pay for. read more

HORRIBLE CUSTOMER SERVICE! I received a call from this flower shop today and they were asking me what time a Memorial Service starts. I work at the church where the service is being held. I took down the girls name and called her back with the information. She then asked me what day the service was. My immediate response was that I wasn't the one who placed the order and I'm not aware of what day the service takes place. When someone places an order DO THEY NOT SPECIFY WHAT DAY ITS GOING TO BE NEEDED FOR? On top of being very rude to me, I asked to speak to her manager and was placed on hold for a very long time. I called back and the same girl answered the phone, finally I spoke with another woman who was also very very rude!! I call to give you the information YOU NEED and you're going to treat me this way?!!? Unprofessional. Do not support businesses that treat their customers this way read more

Horrible experience very unprofessional drivers and staff. Boyfriends,fiancés and or husbands steer away from this place, might as well take her flowers from the gas station. read more

Outstanding. The owner is so lovely to work with and the resulting floral arrangements for my special event in Coral Gables were extraordinary. The arrangements felt so alive, we could swear they were dancing on the tables. They made the room look and feel absolutely magical. Five stars without hesitation! read more

I have known Rick the owner of Avant Gardens for about 30 years. He loves what he does and has worked very hard to get where he is. I can tell you that he will do whatever he can to make your flower wishes a reality. Call him up and genuinely explain what, where and when you need his services. Nobody is perfect, but he will try to accommodate your requests and make you smile in the end! Give him a try! read more

Terrible Customer Service - In over 25 years of sales I have NEVER gotten into an argument with a customer - imagine having to put up with attitude from not only their staff, but from the manager? Not only were they rude and un-resourceful to solve "our" problem, but then wanted to make sure I was accepting the flower arrangement that was not selected. The whole time the problem was due to the broker that took the order (and who without they would not have received this order) and ours because we weren't where they were supposed to deliver the day before. With so many florists in Miami - I suggest any other to avoid disappointment, frustration, and the unpleasant feeling of paying someone for a job poorly done. read more

The service at Avant-Gardens was amazing, Their arrangements are beutiful, and the staff are quick to resolve any issue with my orders. I have placed many orders and they have yet to disappoint. I cant praise this company enough. read more

I am a bride currently looking for a florist. Avant-Gardens is one of the vendors I had to choose from as my venue only allows certain florists. After reviewing their work online, I thought this will be my florist! Well, I called them to see if they were available for my wedding date, the receptionist said let me set you up for an appointment. I told her I lived in Ohio, so it will be difficult. However I did tell her I will be in town for a wedding in 3 weeks so maybe we can book an appointment on Saturday or Sunday that weekend. She said they do not make appointments on Saturday nor Sunday. I asked if there was any way they could make an exception as I am an out-of-towner who plans on spending quite a bit of money on a florist. With an attitude, she said no they are just too busy on the weekends...I guess I was just a number to them. They will definitely not be getting my business. read more

BEWARE ! If your planning on hosting a nice event , count this company out . The owner is extremely arrogant and that's not the worst part . I had my wedding at the Biltmore where my bouquet had dead flowers and I had to have them remove dead flowers from my table arrangements on my way to my first look . The linens they used were wrinkly and ruined my 7,000 dollar pictures . When I got my sample the linens were pressed and nice , completely different from the disaster set on my main table . When I spoke with the owner he could not have acted more snobby and told me basically too bad so sad . I am in shock that a Biltmore vendor would be capable of such terrible service and table setting . There are much better vendors in the area that truly care about making things perfect as I found tons for my daughters birthday party . Trust me move down the list of preferred vendors . More than ten thousand dollars spent and they could do nothing to fix my concern . read more