Avenir Financial

(10 reviews)

My first experience here was resolving an issue that was impossible doing online. I got it resolved…read morehere. High grades here. On the flip side: We had to drive 150 miles from Havasu.

Great credit union. The staff treat you like a friend not a number like several banks and other…read morebusinesses and credit unions have the tendency to do. My wife was a member of another credit union that talked to you and treated you like they were doing you a favor just to talk to you. The staff were always very rude and disrespectful to you.

Nova Home Loans

3.7

(3 reviews)

With this letter, I would hereby like to compliment, "Nova Home Loans."…read moreMortgage Lender- Todd Craig at 1590 S 2nd Ave. Yuma, Ca. 85364 Phone ( 1-928-920-0951) for excellent service that he and his staff provided my husband and I with the purchase of our second home these past few weeks. Todd was very responsive and ready to help at all times. Buying a home takes so much time and energy on both sides, but having a lender like, "Todd Craig," Made it seem smoother than ever. If you are looking for a lender, Todd Craig would be an excellent choice! This is where this review will blow your mind!!!!! Every time I called with a question, he answered his phone. I never had to leave a message or voicemail. This type of professionalism is off the charts. I have never experienced such a perfectionist and top notch customer care satisfaction in my life.... His personality, attention to detail, and great communication skills, made this experience even better than I expected. I am more than pleased with the service at, "Nova Home Loans. Todd's professionalism and enthusiasm to get to the root of any issue during this transaction promptly exceeded my expectations. TODD made it easy for us during this transaction. He made it so we were not traveling back and forth. Since, we bought this house sight unseen except of course the online pictures. We were 2.5 hours away and this was the easiest experience you could imagine. This type of professionalism and commitment to the highest level of customer's satisfaction has to be acknowledged. Having in mind such a pleasant experience with him, it would be my pleasure to continue doing business with Todd and Nova Home Loans in the following years to come. You can be assured of another thing, that I will not hesitate to bring future clients to your establishment. Sincerely, Roxanne and John Fiehler

I do not recommend working with Nova Home Loans. Was passed off to several people during our home…read morebuying process. Was never given all the information requested to complete the loan therefore cost us two houses that we were considering buying. Sheila Was extremely nice but unfortunately incompetent at the job she was hired for. Also unwilling to take responsibility for any mistakes she has made, while also blaming any mistakes on my real estate lady.

Guild Mortgage Company

We were recommended to Jenny Santana at Guild. She and the rest of the staff gave us the…read moreprofessional courtesy and patience needed as the first-time homebuyers we were, especially sailing through the rough waters of VA loans and other numerous documents. I highly recommend looking into using Guild for their services.

Terrible experience with Jeanne Hollis. She was highly recommended by friends but I am giving her…read moreone star. She told me up front that it would take 6 weeks from start to finish to get done with a refinance. 30 days into the refinance, we had still no appraisal done nor had anyone called to schedule one. I kept having to call her to get updates and she just kept giving me excuse after excuse about why it was taking so long. This morning I got an email from her stating that she would be unable to continue the process and referred me to someone else. This company and lady are great if you have no questions. Once you ask what's going on because things aren't adding up right, they dump you. Buyers and refinancers BEWARE! They claim to want to help the customers but are only in it for the money!

Academy Mortgage - Yuma

3.7

(9 reviews)

The reason I am posting this review is that I found it highly unprofessional to be contacted via…read moretext through an office worker on behalf of the loan agent to discuss if I was interested in refinancing. Additionally, I do not have a mortgage through this company and it has been nearly 7 years since I have been in contact with them. It immediately sounded fishy (I Googled the phone number from which the text came and it was from an out of state number and I could not find anybody by a matching name that was connected with this mortgage company and location) so I reached out to the the specific loan agent to give him a heads up and he quickly replied that it was not a scam and he actually requested the associate reach out to me. I'm thinking they may have just needed busy work for somebody to go back into files and find contact information of somebody you spoke with 7 years ago who never even had a loan with your office. Who does this? Highly unprofessional and kind of sketchy. Hopefully corporate will see this and address the situation.

My husband and I were fortunate enough to work with Rosa and her team. Rosa was so patient with me…read moreand never once got an attitude or treated me nasty when I got frustrated, not understand where numbers were coming from. That to me showed alot of her character and her skill to communicate correctly to assess the problem. Everyone I spoke too in her team were all so nice and answered every question I could come up with and got back to me in a timely manner regarding requested information. Even after closing on our home I am able to reach out and get a quick response and its made me feel so relieved to know I don't have to fight to get questions answered.

Aimee Calvet - CrossCountry Mortgage

(1 review)

We used Aimee Calvet with our home purchase. She made the process, so easy, constantly provided…read moreupdates, even went above and beyond to help in other areas such as insurance quotes, providing info on solar panels. Super friendly and reliable at any time of day! She is amazing!! Definitely recommend!!

From the owner: We have many loan programs to meet your needs. If you are concerned about your credit we have FREE…read morecredit services as well.

SonAriz Financial

(1 review)

Excellent and professional service! Jorge was very knowledgeable and attentive throughout the…read moreprocess. Questions and concerns were answered properly.

From the owner: SonAriz Financial is a consumer lender that offers personal loans and auto title loans. We were…read moreestablished in 2004 to assist our community keeping in mind their financial needs. Our business is the definition of Family Owned and Operated. We treat our customers like family. In order to better serve our customers, our staff is from Yuma County and understands the needs of the people we serve. Our knowledgeable staff is committed in providing you the best loan to meet your needs. Our ultimate goal is to treat you with the respect and professionalism you deserve.

Kortnee Garcia - Gateway Mortgage Group

(1 review)

The best in town. I did a VA refi and she made it super easy. Explained everything clearly,…read moresuggested options and strategies for getting a lower interest rate and kept me updated via email every week. I had a horrible experience with my first purchase and the refi broker initially recommended to me didn't return my calls or texts. Go with Kortnee, you won't be disappointed.

From the owner: Renovation loans for FHA, VA, USDA, Conventional and Jumbo financing available, Construction Loans,…read moreLot Loans, 580 fico score programs, Home Loans Made Simple The views expressed on this site are those of the individual author and do not necessarily represent those of Hilltop Holdings, PlainsCapital Corporation or its subsidiaries. primelending.com/legal Equal Housing Lender

Nova Home Loans

1.0

(3 reviews)

Nova Home loans is a joke Jesse Ortiz's office staff is terrible, they are shady and lack people…read moreskills. they don't eve4 give all ,the information to the buyer never get back to you and they dont make nis process easy it was the worst first time experience of my life. Athena was our agent she's terrible. stay away from these people they don't care all they care about is the money.

I do not recommend working with Nova Home Loans. Was passed off to several people during our home…read morebuying process. Was never given all the information requested to complete the loan therefore cost us two houses that we were considering buying. Sheila Was extremely nice but unfortunately incompetent at the job she was hired for. Also unwilling to take responsibility for any mistakes she has made, while also blaming any mistakes on my real estate lady.

Navy Federal Credit Union

3.8

There is no reason this branch and this company deserves anything less than 5 stars. If you ever…read morehad to deal with any other bank, you would see obviously there is no comparison to navyfed. Great service, a lot of help, trust and overall respect. The workers at this branch seem to be at peace and enjoy their work. They are knowledgeable in the services and never too busy to help.

This place is even better now; big lobby renovations and now it's brighter and more...'workable' I…read moreguess! Either way it's a welcome improvement!

BMF Garage

4.7

(13 reviews)

I had a great experience with BMF Garage. Brent worked on my 2010 MINI Cooper S and took care of…read moreseveral major issues, including timing components, oil leaks, and other repairs. From start to finish, Brent was professional, honest, and easy to work with. He specializes in MINI Coopers, which really shows in the quality of his work and attention to detail. He took the time to properly diagnose the problem (including investigating a timing chain noise) and explained everything clearly before doing the work. The repairs were done right, and the car now runs smooth with no more issues. Pricing was fair, turnaround time was solid, and you can tell Brent really cares about doing quality work instead of just rushing through jobs. If you're looking for a reliable shop that knows what they're doing--especially with more complex repairs--I definitely recommend BMF Garage. 5 Stars!

There should be a 10 star rating! Brent is amazing! I cant say enough about his knowledge and…read moreexperience. Brent's communication abilities were outstanding. He even sent a map and estimated time of arrival. He came to my rescue finding several things that needed correcting on my truck. (I wouldn't have had a clue) Especially the burnt wires under my truck. He accomplished everything proffessionally, with explanations so I knew what had happened and the fix. Brent made the most of his time working on my truck. Brent is an A+++ mechanic. My money was very well spent. Very fair pricing for the work he accomplished. I'm so grateful I called him. Thanks tons Brent!!

Discount Tire

(71 reviews)

We recently moved from Beaufort, South Carolina and after the move to Yuma, a few days in the fires…read morebegan deflating slowly so I figured we had a slow leak. Problem was we couldn't find the problem area. I wasn't sure if discount could work on an enclosed trailer tire and he said he could and to just bring it right over. We had some things to do at Best Buy and dropped the trailer off. The service was fairly quick and took about an hour or so. We picked it up at no charge. We also bought tires from the discount location in S.C. before we left so I'm not sure if that helped but regardless we will be back to this location and def recommend

Employee charged at me when I waited in the wrong area for air check…read more The sign only said to scan to check in. I waited at that sign for a while and started to think "the sign does not say 'wait here' or 'stop' so therefore I pulled behind the car getting the air checked. The employee made the automatic assumption that I was simply behind the other car because of some other reason than the sign not specifically saying "wait here". He told me very violently if I could wait behind the sign and because of the way he said it I told him the sign does NOT say "wait here" or "stop". He said "I can't have you blocking the bays" and I continued to say "the sign should say 'wait here' or 'stop' and he was just like "yeah okay". I was implying that I did not come behind the other car because im a rude bitch that can not wait. But he was treating me like that so I was explaining that there was no way in hell that I knew to wait there. All the sign says is "scan to check in" it does NOT SAY "WAIT HERE". IT does not say it I was there for a while assuming I wait there but when the while went for a long time I decided that maybe I am doing the wrong thing. The sign does not say "wait here" or "stop" customers do NOT specifically know to actually wait there, its only a GUESS to us. And when I told him this, his attitude and the way he spoke to me did NOT change. if your going to CHARGE AT customers that dont wait behind the ambiguous sign by making the correct guess then maybe you should have the sign say "wait here" or "stop" instead of expecting customers to read minds and then getting mad when they dont read minds correctly. He did not at all understand from anyone else's perspective than his own. And even if the sign said "wait here" or "stop" he STILL should not have CHARGED AT MY CAR and spoke to me in an aggressive manner that sounded like he was going to start a fight with me for making a mistake. Whomever was working there yesterday for the air check needs to not treat customers in such a way that is so rude the customer thinks the employee is trying to start a fight. If your employees are going to possibly take it so personally when customers do not wait in the correct area for an air check then this location definitely needs to add to the sign "wait here" or "stop" not just "check in" . Either fire the employee or put the correct words on the sign so that this guy doesn't try to start fights. He literally, his tone and body language was very aggressive and no one should be experiencing that just because of making a misunderstooding, yet its not my fault the sign is completely and totally missing what the aircheck employee is assuming the customer will just magically know. No one told me to wait there or stop, the sign did not specify it at all. Did I really make a mistake or is this location in need of proper communication skills training? Because after I drive to the wrong area, he tells me to go to the sign, I say "it did not say wait there" then he says "you can't block my bays" which is totally understandable and agreeable but I also informed him that "the sign should say "wait here" and he still did not make the connection. The connection he should have made is that after he said "I can't cars blocking the bay" thats even more validity to having the sign say "wait here" - you know so that customers are actually told in the first place to wait there instead of getting charged and yelled at when they dont. His body language was very AGRESSIVE when he CHARGED at my car like he was going to start a fight which clearly signifys he's operating from his amygdala not his pre-frontal cortex which could have been activated by the heat, so either theres something wrong with this employee or the management should not be having them do air checks like the other discount tire about 15 min from this one due to excussive heat. They should be in the shade and given proper hydration maybe to avoid this. Needless to say I left this location because of his attitude.

Yuma Tire

4.8

(8 reviews)

Literally the Best!!!…read more I had gotten a small nail in a tire while traveling through the desert and Yuma Tire saw me immediately and fixed it. Awesome service and awesome staff. Totally highly recommend.

This place looks a little shaky on the outside but don't let it fool you and judge a book by it's…read morecover here. They are reasonably priced, and do quality work quickly. CASH ONLY they don't take credit/debit cards. They deal in used tires but they will mount and balance a new tire if you bring it in

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3 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Casey D.

0

3

0

5 years ago

Disloyal company. Their loan officers are box checkers who can't think for themselves. Go to Mountain America CU. They have people who use their brains instead of letting computers make their decisions. read more

Maria A.

0

1

0

4 months ago

Bad costumer services, excuses to charge fee, not caring about your he costumer's buss or satisfaction.

Aloani E.

0

2

0

6 years ago

They lost my check, waited an hour in lobby to just tell me they misplaced it.

Avenir Financial - banks - Updated July 2026

People who viewed Avenir Financial also viewed

Navy Federal Credit Union

(10 reviews)

My first experience here was resolving an issue that was impossible doing online. I got it resolved…read morehere. High grades here. On the flip side: We had to drive 150 miles from Havasu.

Great credit union. The staff treat you like a friend not a number like several banks and other…read morebusinesses and credit unions have the tendency to do. My wife was a member of another credit union that talked to you and treated you like they were doing you a favor just to talk to you. The staff were always very rude and disrespectful to you.

WaFd Bank

4.5

(2 reviews)

Cannot say enough about Washington Federal and it is best bank in Yuma. Wonderful employees who…read morework there and the help they do for the people who do business that this bank.

didnt have a clue about banking, still dont. but for 25 bucks i got a bank with a debit card and…read morechecks printed with my name and some green box thing "piggy" bank and only took 45 minutes from start to finish.

Academy Mortgage - Yuma

3.7

(9 reviews)

The reason I am posting this review is that I found it highly unprofessional to be contacted via…read moretext through an office worker on behalf of the loan agent to discuss if I was interested in refinancing. Additionally, I do not have a mortgage through this company and it has been nearly 7 years since I have been in contact with them. It immediately sounded fishy (I Googled the phone number from which the text came and it was from an out of state number and I could not find anybody by a matching name that was connected with this mortgage company and location) so I reached out to the the specific loan agent to give him a heads up and he quickly replied that it was not a scam and he actually requested the associate reach out to me. I'm thinking they may have just needed busy work for somebody to go back into files and find contact information of somebody you spoke with 7 years ago who never even had a loan with your office. Who does this? Highly unprofessional and kind of sketchy. Hopefully corporate will see this and address the situation.

My husband and I were fortunate enough to work with Rosa and her team. Rosa was so patient with me…read moreand never once got an attitude or treated me nasty when I got frustrated, not understand where numbers were coming from. That to me showed alot of her character and her skill to communicate correctly to assess the problem. Everyone I spoke too in her team were all so nice and answered every question I could come up with and got back to me in a timely manner regarding requested information. Even after closing on our home I am able to reach out and get a quick response and its made me feel so relieved to know I don't have to fight to get questions answered.

Cindy Topete - State Farm Insurance Agent

Cindy and her team were very resourceful and helpful with our home owners insurance request. They…read morewent above and beyond to ensure we got an unbeatable quote, and were super responsive and patient during the process!! I would recommend them to anyone who is looking for professional and knowledgeable insurance agents in the Yuma area.

Cindy's office has done a great job on following up with my issue and keeping me updated. Even…read moreafter the claims department first denied my claim for reimbursement for a car issue, Cindy and her team took it upon themselves to re-escalate this to the claims department and get this reviewed again. The outcome is yet to be determined but I appreciate all the help and quick/kind responses I've been receiving.

Chicago Title

3.0

(2 reviews)

Kim Amavisca was recommended to me by a lender. This was a horrible recommendation…read more Her team's lack of responsiveness while she was out of the office and her lack of professionalism when she returned led to me canceling my escrow with them and moving it to a more responsive and professional company. Having sold thousands of homes in my real estate career, the service I received from Kim and her team ranked right up there with the worst ever. BUYERS AND SELLERS BEWARE!!!

My husband and I have done business with Chicago Title in the Foothills and the location on 16th…read morestreet in the Chase Bank building. Everyone we've dealt with has gone above and beyond to get our business completed in an efficient and expeditious manner. The receptionist (sorry I didn't write down your name) at the Foothills location was wonderful. She quickly completed the paperwork to change our deed into the name of our Trust and sent it to the City/County to record. Weeks later we needed a notary and found Rayann at the 16th street location. She was friendly, efficient, thorough and very knowledgeable. There were numerous forms that needed signing, and although she was busy, she didn't make us feel like we were imposing on her. If you ever need a Title Co., we enthusiastically recommend Yuma Chicago Title.

Check Into Cash

4.7

(3 reviews)

It's nice to know this store is here when we need them. The process to obtain funds didn't take…read morelong and the customer service was above board.

Great people very friendly with top notch customer service and they are patient with you. When it…read morecomes to this type of business I won't go anywhere else they have my business for life.

TitleMax Title Loans