Kristine Coffaro is amazing! I had never received injections before and went in for filler. I've…read morealways been scared to get botox, but she made me feel really comfortable, so I decided to go ahead and get it too. She is professional yet personable and friendly. She explains everything in detail and answers all your questions. My favorite thing is probably how fast she works. Injections aren't the most fun, but she works fast, so it goes by quickly. She keeps you engaged in conversation which helps take your mind off all the pokes. Her assistant Maddy is so sweet and she gave me a ball to squeeze and tapped on my shoulder to distract me from any pain. My face looks great and I will definitely be going back to her:)

I cannot recommend Samsara enough! She is so knowledgeable and takes her time to inform you of…read moretreatment outcomes and recommendations for other treatments. She's got a gentle touch is super patient with all of my questions.

Ida, I was one of…read moreyour first patients when you started using the Altus Laser back in 2003. I received approximately 4-6 treatments with the laser and I have not had any razor bumps since and my skin is remarkably smooth. The treatments worked so well that I don't look my age of 60+ Thank you so much! Johnny

I scheduled a consultation with Ida, very hopeful after years of looking for an aesthetician…read moreexperienced with brown skin. The consultation room was a bit shabby and the lights were turned down very low, which I found strange. I asked why it was so dark and she said it's like this in all treatment rooms, so we spoke for 20 minutes in extremely low light. As we went over my skin concerns in the dark, I requested a treatment with 3 goals: reducing PIH (post inflammatory hyperpigmentation), clearing congestion, and general nourishment of my skin. Ida suggested using arbutin and kojic acid for the PIH. I asked if these were bleaching agents, because I love my skin color and am not interested in making my face lighter. She assured me that these were gentle and not bleach. But then later Ida referred back to our treatment plan as "bleaching", which obviously alarmed me. I said "bleaching?", and she again reassured me that was not the case. Very strange. She then told me that because I have sensitive skin that I needed to cover my entire face every time I'm in the sun, with a wrap around mask that reveals no skin. I balked at this, expressing reluctance and confusion. I'm from Jamaica where we have equatorial sun exposure and people still have clear complexions. I said I wasn't sure I could commit to that. She just kept insisting that it was the only way to prevent hyperpigmentation. She said that the skin color on my chest (which is lighter than my face) is my "true" color. I always thought that just my un-sun-tanned color. Hmm. After the session, I researched arbutin and kojic acid and read that the latter requires users to avoid the sun or it increases melanin production. So maybe this is why she was saying I would need to hide my face from the sun? I was confused. At that point I decided that I didn't want to use the kojic acid. So I texted Ida saying I didn't want to do the skin lightening treatment but still wanted to get a facial for the other goals (clearing congestion, nourishing my skin etc). She texted back that that was fine. But the next day I received a text from Ida saying that because I was "rejecting" her treatment recommendations that she could no longer work with me. I was changing my mind about skin lightening, not rejecting her advice. I was still looking forward to working with her. This was a strange and disappointing experience. I was really rooting for Ida as a black female small business owner, but I think she needs to work on a few things including misinterpreting a client changing their treatment goal as a rejection of her expertise. If you go to a restaurant and order a meal, then change your mind and ask for a different dish, they don't refuse you service. ‍

Came to Oakland and really needed to get some "touch ups" Love this medspa especially the great…read morecustomer service I get from Theresa! She's a gem and rare to hard to find stellar customer service these days There always on top of things with quick service got me in with an appointments the next day. The best prices they're procedures and products actually made a difference in my rosacea in only one visit. I'll be visiting them next time I'm in town. I had gotten the nanofractional skin resurfacing done. It's so worth it give them a try you won't regret it thank you Theresa!!

Ok...Tara - thank you so much for being an AMAZING and well informative esthetician. You made sure…read moreI had clearing from my doctors, I felt comfortable and understand with the knowledge you gave me about the routine you were about to do on my face, you ensured all my question were answered...I wouldn't have chosen anyone else BUT you to be the first person to give me a facial after dealing with breast cancer for the last two years. I'm not trusting anyone else with my skincare; you are a gem! Shukran, habibti!

There's a reason this place has such high reviews. Everyone here is experienced, professional, and…read morethey go the extra mile. I've had filler once, Botox once, and two RF microneedling sessions and it's like the technicians are OCD. Three full passes, every patch of skin is covered, and the results are the best I've had. They give you time to numb, and they do a great job distracting you from the discomfort if you do decide to go for a more intense setting. Also, really helpful with the GLP, clear labeling on each syringe, and easy FaceTime with the doctor. I've never had to wait past an appointment time and there's always parking. Really grateful I found this spot. Note: Sheila did the rf microneedling if you end up scheduling that service. I normally have some white spots but after the service with her my entire face is covered and it shows in the results.

I want to start with the negative. There's barely any but one that pushed my button a little. That…read moreis to say that I wish the NP who saw me virtually had a little more etiquette. Coming from a healthcare setting myself, I am big on treating patients as people and not a box one has to check. Suffice to say, introduce yourself. I had to ask her "Who are you? Because you never introduced yourself." I believe that is basic etiquette. Second, I was quick to notice the lack of patience with which my call was handled hours after my visit, the one where I had a chemical peel. (There was a whole lot of information to remember before the visit and they don't all sink in until you're done and you get the kit.) Otherwise I had a pleasant experience getting my first peel with Sheila/Shiela. I'm now on my 4th day post-procedure and looking forward to the results. I also want to acknowledge the wonderful experience I had weeks before that with Joy, who did my Dermplaning Facial, although I wish I had known sooner that if I did both at the same time, I could've saved a lot more.

Really well run clinic with very nice staff. Extra shout out to Crystal who is amazing at client…read moreeducation - she's zero pressure about sales and just loves to share her knowledge! TBH reading their other reviews is scary and I pray that I don't bump up against such negative customer service experiences with them, but so far so good!

Very Disappointing Experience…read more I had a 10:00 AM appointment at LaserAway for a Glow Facial and arrived 15 minutes early. Unfortunately, while I was already there, I received a text informing me that the machine needed for my treatment was not working. I was very disappointed because this meant another day wasted and an unnecessary trip. I don't understand why the equipment wasn't checked beforehand, or why I couldn't have been notified before I made the trip to the appointment. When I arrived, the receptionist offered me a different type of facial and explained that it would be complimentary, mentioning that it was a $400 facial. While I appreciate the gesture, that wasn't the point. The issue is the inconvenience, the time I spent traveling there, and the lack of communication before my appointment. I do want to say that all of the nurses who have performed my treatments have been very nice, professional, and pleasant, and I've had good experiences with them. However, my interaction with the receptionist, Crystal, was disappointing. I feel that she could have been more welcoming, understanding, and friendly when dealing with a frustrated customer. I hope LaserAway improves its communication, equipment checks, and customer service. Customers' time is valuable, and situations like this should be handled with more consideration and professionalism

Hello folks, this review is ... wow over 4 years from my initial appointment. As I was booking…read moreother appointments, i realized I haven't had to book a waxing appointment for my legs in years! Here are the results from areas I lasered: Legs - I haven't shaved or waxed my legs in 4 years. No growth to worry about, no issues. The only place I have hair is on my knees as I wasn't able to do laser on them due to scrapes from a running fall. It is funny to see the hair there when there isn't any elsewhere on my legs. Underarms - I occasionally do shave here. I used to have very thick, south asian underarm hair and shaving it just made it thicker over time. I do have light hair growth here, but the hair is so thin it's rarely noticeable. So yes, there is hair growth here but the discomfort of having thick underarm hair is gone! Face - unfortunately where I ended up having the most re-growth. I've had a unibrow my whole life and I was excited that lasering it would make it a non-issue. Unfortunately, I still get my brows threaded because the hair growth was the same. I do think the mustache area an d chin have less hair growth, but there is still more than I was expecting when getting it done. Overall - Nearly complete hair reduction in 2/3 body parts, with one of those covering half of me! I'm very happy and I've been considering if I should go back and do other areas.

Do not go here. I have had Botox treatments for years and never have left a session with such…read moretrauma to my face. I had huge swollen bumps that were bruised and stayed bruised for weeks. They were unwilling to do any kind of refund because frankly the damage was already done. Eventually, it healed, but it was a terrible experience with this location. The practitioner was rushed and more interested in getting multiple procedures done at once rather than the safety of the client. Update: A member of the team reached out and were kind, but they were not helpful at all. Their corporate policy is not flexible, and there are still yellow areas on my forehead where the bruising was.

I adore this place. There's a lot of parking at any time of the day so far. My appointment…read moreinstructions were clear beforehand. I came for Botox and she was great at making sure I knew what was happening during the whole process. She recommended less than what I thought I needed and it worked out way better going by her recommendation. My husband noticed the subtle changes but complimented it just looks like I'm refreshed.

I didn't want to leave a review because then people would know I get Botox and filler...but…read morehonestly I don't care anymore because Sonia's work makes me feel so good in my own skin. She made my thin lips look so perfect, I can't stop looking at them. She took away my wrinkles without freezing my emotions; she's got the steadiest hand and is an expert at her craft. If you're looking to get work done that is precise, affirming, and boosts your self esteem while looking super natural to others, this place is THE place to start that journey.

I had such a great experience at Physicos Aesthetics and wanted to leave a review because he truly…read moretakes the time to educate his clients, not just perform treatments. He's knowledgeable about skin health and does an amazing job explaining what your skin may or may not need when it comes to lasers and other treatments. I never feel pressured into doing anything unnecessary, which I really appreciate. I've had lip filler done by him multiple times, and the results are always beautiful, natural, and consistent. He has a very skilled and thoughtful approach, and you can tell he genuinely cares about achieving the best outcome for each person. Highly recommend!

I've been coming here for Dysport/Botox for several years now and I'm always happy with the…read moreresults! Very attentive, professional, and does great work every time. Highly recommend!

After a disappointing Botox experience in Seoul (factory clinic...iykyk), I wanted to try Mosaic to…read moreget back to smoother skin through Xeomin. I love the fact that both Annie and Stephanie are super knowledgeable about Asian facial structure and common problem areas. I also appreciated that Annie was more conservative in regards to the number of units, especially since it was my first time with them. Moreover, it was really helpful that they took the time to provide explanations. Add to that that both of them made me feel 100% comfortable, plus the fact that this place is just really cozy overall. I'm already looking forward to my next session.

Had a great facial with Sydney now trying to figure out what the membership is about. Had a charge…read morefor August but does that apply to services as way to keep us focused not to neglect our skins needs?

I've been seeing Ana for years and can't recommend her enough. She really listens to what you want…read moreand has such a thoughtful, subtle approach. I always leave looking completely natural--just like myself, but a little more rested and refreshed. I also really appreciate that she never pushes you to do more than you're comfortable with. I trust her completely and wouldn't go anywhere else. Bonus - she's smart, beautiful inside and out and HILARIOUS!

I have been working with Ana for over 10-years as have 3 other members of my family. I've had Botox…read moreand filler and have an appointment every 3-5 months. Not only have I gotten to know Ana as a person and I adore her but having worked with other providers over the years (out of convenience occasionally) I can say that NO ONE compares to her skill. She is extremely knowledgeable, intuitive and confident. She knows exactly how to get the results I'm looking for and she never upsells. In fact she often discourages treatments that I ask for instead offering a less expensive or less intensive option. She is a rare talent!!!