So, I use their valet and not once was told that they closed down at 11:00 p.m.. I called from my…read morecar prior to that and it told me that my car was on its way. I was standing outside to learn at 11:05 that they closed at 11:00 p.m. the gentleman at the desk said he could not go get my vehicle unless I waited 2 hours so he gave me the key to go hunt it down in a seven car parking garage. I was not too happy. As I was walking to the parking garage I noticed the vehicle that look like mine on the side outside the parking garage. I decided before I walked up and tried to find it in the parking garage that I would set the alarm and see if that one was mine. It ended up being mine and very grateful that the staff member working that day was nice enough to pull it out for me. It would have been nice if they would have left that information with the front desk but still very grateful that I do not have to search a seven-story parking garage to find my vehicle... they did not close out my tab until in the morning the whole time prior to that it kept saying my car was being delivered which was a little odd.

Zero issues. Very nice hotel, everyone who worked there was very professional and helpful…read more Personal greeting card in room thanking for being a diamond member a nice touch. Rooms are small but nice, I don't need room to run laps. Bar in lobby has a nice section of beer and alcohol, can order food if you don't want to go to restaurant, just my style after a long day of travel. Great job, keep up the great standards! Didn't apply my $15 food credit to my bill though :(

This was a surprisingly modern hotel. The receptionist (Mary, I think) was very kind and allowed me…read moreto check in early, so I could freshen up before my afternoon meeting. There's a bar inside and I guess that they serve breakfast and dinner. I didn't stay long enough to try. I also had a chance to look at the pool and the workout room. Both looked good. The room was a nice size and it was great to have the air running when I arrived. It was set at 70, which was perfect for the hot June day. The location was decent, with a short 10-20 min Uber to get to the local spots, including my local office. I'll be back, for sure.

The hotel was perfect for a weekend wedding I was in town for. The room was quiet and the bed was…read morevery comfortable. The front desk staff was very welcoming.

I read the reviews and the pictures were nice but these accomodations were not up to par…read more. Several issues at check-in: - - staff were dressed casually - too casual - - most amenities were closed (signs posted) - - staff seemed contentious rather than helpful - - staff complacent with disregard for customer service Accomodations: - - although this hotel seemed to have been renovated, my room wasn't as clean / fresh Pros: - - Parking was plentiful I had high hopes...and...although it looks as though there were major upgrades - staff / accessibility to amenities needs work (literally)

The front attendant went the extra mile for me this morning and I am so grateful! We had a great…read morestay!

We have stayed at many Residence Inns but never one that was of this design/ layout. We were…read morefortunate that we were able to get an upgraded room as a Gold member. The two bedroom/ two bath suite was very spacious. A couple issues were that the room was pretty dark even with all of the lights on and around the edges you could see that it needed some refreshing since it looked worn. The breakfast was good for a RI with real plates and silverware and a good selection of breakfast food. The rate for this stay was very reasonable. Recommended.

We were in the area because my family loved the short trip we took here last year. We stayed in a…read moredifferent hotel that didn't have heated pool and that was a must demand from my daughters. From check in with Britney (apologized and understands the allergic reaction that can happen) who helped to get me the feather free pillows after the housekeeping staff missed it ... I was to have housekeeping on Saturday...never happened. We emptied out own trash. (I know it was on the reservation via check in / mobile app) I even went the extra mile and reused and rehung in the room the pool towels. Trying to help where I can. A lot about this hotel has promise and upside letting me know that I made the right choice of place to stay. My pillows request of down free (due to feather allergy in the family) was not done correctly... fortunately we travel with EpiPens... Email sent to GM The room was clean and in nice working order. Cool layout and nice amount of space. Breakfast had a nice variety of things to choose from. The breakfast staff worked hard to keep things flowing well. The pool was a big hit for my daughters. We spent a lot of time here. The hotel was under construction level two... I know this because trying to quiet rest between 8am 6pm.... Not happening. Insert hammer sounds in your head - that was a disturbance. Signs in lobby say excuse the mess. Construction under way. Front desk staff working here has a different policy.... They are not there at front desk when someone walks in. So if you stand there a while they come from around back. I'm sure the cameras keep stuff secure... However. It's nice knowing that a gatekeeper up front can assist the people looking possibly cause trouble. I get late night if they are folding laundry or setting up conference rooms...but it seemed odd that someone wasn't greeting people on way in or out. Maybe I've stayed too many places. It was a unique vibe for sure. Thank you to the engineering team that swapped out my Glitching tv in the guest room of the 2 bedroom room we had. Watching TV was impossible nights 1 and 2.... Kinda sad deal as the room looked new and remodeled. Room 311 did also have a noisy shower tub. (Imagine walking on old wooden creaky floors..but in fiberglass form. Could be an issue if lower level had people staying down there. I think with a little fine tuning... This Hotel might make it to where it would be hard to stay anywhere else! The area is definitely attractive. (Restaurants, shopping ease of getting on the highway) Thank you for being available to experience a successful vacation. This will be our hotel - Unless the girls want an outdoor pool Questions or anything else..  Let me know. Respectfully, Bryan A satisfied Bonvoy member Yukon, Oklahoma

I haven't had an experience this good in a long time! When we are booking a hotel I like staying at…read moreplaces that will be a neat experience, but I never know what to expect when pictures of a place are beautiful online. You don't have to worry about that with The Compton hotel and its staff because they are even better in person. Things felt so well thought out throughout our stay, and I was pleasantly surprised at every turn. The atmosphere is fantastic with its big covered porches with lounge seating where you can enjoy your coffee or a glass of wine. Eric at the front desk was one of the highlights of our stay. He was so welcoming! Our conversation with him were great, and it made us feel like someone genuinely cared that we were here.

Our first time visiting this beautiful hotel! Valet service was top notch! Brian and JJ were…read morefriendly yet professional. They went out of their way to make us feel at home and took great care parking our vehicle. The front desk staff were friendly as well as another staff member from housekeeping who held the door open for us. The hotel itself is stunning and absolutely gorgeous. Very cozy and clean! Such a great addition to NWA! We will definitely be visiting again soon!

I travel to this area a couple of times a year for work, and I have always stayed at a Marriott…read moreproperty. This Inn came up during my last search, and I was very intrigued by the photos I saw. The rooms were reasonably priced for a weekday, and I was only there for 1 night so why not. It is located on the U of Arkansas' campus, but on the outskirts which was nice. There is a designated parking lot..also a plus. I absolutely loved the old charm of this place. There is a restaurant and bar/coffee area on site. The staff I encountered were very friendly. The rooms had a boutique style feel and the complimentary bathrobe was a nice touch. The TV is a bit small for the size of the room, and the walls were a tad thin. My bed was very comfy and there is a separate seating area that was great for dining in. Definitely a place I would consider staying again..hope there's a bigger tv next time. Lol.

We stay here at least once a year - usually in early spring. We come to enjoy a couple of days on…read morecampus and hang out with our kids. The rooms and beds are comfy/cozy and the rates are reasonable. We always enjoy our stays.

The good - the room was amazing! Comfy bed, plenty of space, nice towels, comfortable pillows…read more The bad - almost no cell service in the lobby area for Verizon, I could not work here. I would call it false advertising when they say restaurant on site. It is a snack bar at best. The breakfast is very very bad. I am not a picky eater and I could not consume the breakfast. Watery eggs, instant oatmeal, ants in the breakfast area. Just really not good. They also say Starbucks available 24 hours. I did not have the opportunity a single time in my 4 day stay to find someone working in the Starbucks area. Overall - I'm not sure I would stay here again. Many hotels in the area. I think I would try someplace else.

We stayed for a couple nights recently and we were impressed with the cleanliness, the stylish…read moredecor throughout the building, and the functionality of our room, such as the seating area and many hooks for hanging stuff up. The hotel has convenient free parking and is close to restaurants and bike trails. The AC unit was a little loud in the room, and the common areas had a strong smell from a cleaning product at times, but otherwise a great stay.

This is a delightful place to stay if you like historical hotels, which we do…read more Our room was large and beautifully furnished. Chris at the front desk was friendly and helpful. We felt that he really cared that we were there. Parking is convenient and free. We definitely got our money's worth here. They have only one fault-no elevator, so it is not handicapped accessible.

Bottom line-overpriced. Appetizer of fried tomatoes was good, but I got the 59 dollar filet and it…read morelacked flavor. If I'm going to pay that much for a steak, it should knock my socks off. It didn't. Such a classy, old, neat building. The music didn't fit the implied ambiance of the building. Was totally distracting. Overall I very disappointing dining experience.