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Avis Autonoleggio

3.0 (2 reviews)

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Sixt Rent a Car - No discount given, premium fee added, no refund for taxi as promised.

Sixt Rent a Car

1.0(1 review)
0.6 km

Zero Stars I did not receive any refund or discount. I did…read morereceive several ugly emails from Alessia criticizing and using bully language to me. I am disgusted and will never rent from SIXT in any country. Especially not Italy. Today my receipt shows a 200 euro premium charge? I had a flat Tire and they instructed me to taxi (130 euro) to closest city to get another car. I don't have to pay premium for their choices. I never got reimburse for the taxi either and yes I paid highest coverage insurance. A: Alessia Cafagno Oggetto: Re: YOUR RENTAL AGREEMENT WITH SIXT 9610016378 On Apr 30, 2026, at 13:25, Alessia Cafagno wrote: I'm Alessia, Branch Manger of Bari central station. I am writing this email first and foremost to thank you for sharing your feedback, and I apologize for the experience you had at the time of pick-up, which does not reflect the service standards we strive to uphold every day. That said, our priority is that you complete your rental with the best possible experience. Since your contract is active until 5th May, we are pleased to offer you the following solution: Vehicle replacement with one from your originally booked category, in this case you do not have to pay the upsell for the next 5 days and an additional discount on the previous days, as a gesture of goodwill for the inconvenience I remain at your complete disposal to arrange the exchange in the most convenient way for you. Kind Regards, Alessia

Avis Autonoleggio - carrental - Updated July 2026

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