they replaced my furnace and ac on the same day. Donald gave us a walk through with our new system…read moreand explained us how to use the smart thermosta. very reliable team

I purchased a 250 feet flexible gas pipe (CSST) and 50 feet Copper Coil refrigeration type. Very…read morehelpful and informative staff who patiently answered all my questions about installation. Good manner and Helpful staff.

My furnace broke down and I decided to call Pro Climate, both my mother and brother purchased a…read morefurnace from them. Daniyal called to inform me of his timeline, came on time and diagnosed the problem and repaired the problem in about a half an hour. He was professional, courteous and very knowledgeable. I would highly recommend them!

Consistent, Great Value and Service Last November our…read morefurnace gave out on us. It was the day before a major cold snap, and I was absolutely panicked! I called Pro Climate. We used them previously to install a Carrier AC unit in our old house and were really happy with their professionalism and the quality of work. Armando was kind enough to arrange to have the work done the same day as he was concerned that we would have no furnace during such cold weather. His team arrived at my home within 3 hours of the call! They were fast, friendly and super efficient. They cleaned up and made sure to take all of the waste and packaging away. We were thrilled with the service. The other thing to note is that we shopped around the previous year in preparation for our eventual purchase of a new furnace and Pro Climate was significantly cheaper than every other HVAC company we checked. It was the same for the AC they installed in our old house. Hands down they are the most reasonably priced company I've seen. I have been referring this company to friends and family since 2010 and will continue to do so as they are in my opinion, the best HVAC company out there. Everyone I have referred them to agrees! Thank you so much for everything Pro Climate and a special thanks to Armando. I wish all businesses operated as humanely and as professionally as he does.

I found these guys through yelp and called them to come and see what's wrong with my furnace…read moresystem. The furnace was making this crazy noise and even though it April I couldn't go without it. Anyways, I called and left a message, the guy called me within couple of hours and I explained to him the problem on the phone so he sort of knew what the issue was and told me not to worry and that the furnace is not about to break. He scheduled a visit for the next day and came a little later than he said but called to let me know. The issue was exactly what he thought and he already had that part in the van so he didn't have to go back and forth, just fixed it on the spot. Honestly it wasn't cheap but these things never are, I saw the part and the whole replacement so I know the work was done properly. Bottom line, he got the job done and was extremely professional and pleasant to deal with.

Well, they booked me for an HVAC inspection and did not show up. Waited and waited and still…read morewaiting. Unreliable in terms of bookings!

Amazing service with great prices. In the early spring I called a larger HVAC company in…read moreGeorgetown, out to look at my furnace a service call charge of $185 and a quote of over $900 for the repair. It was only needed for heat. In the fall I called North Halton service call $125 and no issue was found he stated if the error code comes up again he will come back no charge. It appeared the next day, he returned found the problem a $10 part was all that was needed. Great service and fees.

On Monday (Jan 31) we noticed that our HVAC system was leaking, flooding our basement. We called…read morethis company who had previously installed the HVAC system. The old owner used this company prior to us buying the house in 2020. The technician who came to repair the HVAC said the issue was that the condensation pump was broken and placed a new pump. After installing the new pump he found that the condensation drain led outside the house and into the garden. The cause of the issue was that the condensation drain, which should have never been installed leading outside, had frozen, backed up the pump and caused the pump to break. He said our only option was to get a new line installed but we'd have to pay to have a new line installed, despite the fact that this company had ran the previous line, that had broken the previous pump, flooding our basement. He left our 'fixed' pump with the condenser going into a bucket. We paid $500 for this service. The next day (Tuesday 1st) we called to speak to the manager and spoke to Rhonda who said she didn't think having a new line installed was a unreasonable ask, but she needs to confirm with the owner and would call us back in half an hour. It's now Friday (Feb 4th) both me and my husband have called back multiple times to ask whats going on and have been told multiple times that the owner and manager are both too busy, the receptionist would leave a message for them to call us back. I asked if I could book a meeting or some time with either of them and was told that wouldn't be possible but she would again leave them a message to call us back. We're absolutely appalled by the customer service of this company. This company originally ran the line outside that cause the flooding in our basement that we've now had to make an insurance claim over. We can't use the $300 pump that they installed because if we did the exact same thing would happen. Asking for the company to rerun a line, is not an unreasonable ask considering the damage that has been done to the basement and the results we've been left with from the service. We have absolutely no idea why anyone would run a line that carries water, outside, in Canada where, it will freeze... If you're looking for a company to conduct good workmanship, good communication and customer service, please look somewhere else.

Customer service is top-notch! I had an issue arise, and it was resolved in top speed, and right…read moreto my satisfaction. Highly recommend this company!

Job: provide, install new water heater and remove the old one…read more Very satisfied with the service provided by Andre and his collegue. They are very polite and friendly, working fast and clean. The price of the water heater was really good. The job was done in time and a small "hick-up" (due to my floor heating piping) was resolved fast. I strongly recommend them.

Andrew and Lawrence are very helpful. The company responded quickly when I asked for a quote and…read moreassistance same day re- my A/C problem at home. The company is highly recommended. They offered solutions to your problems and explained them in detail and in helpful manner. They are very knowledgeable and skillful. Their service fees are reasonable as well. I am glad I picked the company's service. Thanks to the company.

The central air conditioner unit came with our house, built in 2000…read more In 2021, we purchased a brand new unit from Convertible. This year, 2025, we called them to report it was not working sufficiently: temp is set at 23, but the house registers 24.5 degrees! They want to charge $150 just to come out and inspect the problem. The original unit lasted approximately 20 years without an issue. This new Carrier unit installed by Convertible is just over 4 years old and it's unable to maintain a comfortable temperature of 23. Recent heat waves are a good test of the quality of an air conditioner unit, as well as the reliability of the company you hire when you need a new one. Disappointed in both!

Yet again Convertible Air Systems has come through. My air conditioner had an issue during a…read moreheatwave wave. I called for service and Gregory was here first thing this morning, He changed the capacitor in the air conditioner and cleaned everything out and even moved the air conditioner away from resting on the house wall. He also explained that my leaving the unit off until it was unbearably hot was not a great idea. the service was fast, Gregory was professional and efficient as well as very personable. Since 2006, I have purchased a furnace, air conditioner and tankless water heater for two houses and have been very pleased with the quality, the service, the staff as well as the price. I highly recommend this company. And the sales person I dealt with on both occasions was Marnie Amodeo. She was exceptional at helping me find the exact products I needed for my homes. I highly recommend this company.