If you've got a lawn, hopefully you constantly take the chance to yell " Get off my lawn" whenever…read morethe neighbourhood kids come over to reclaim their ball. My next door neighbour used to do this, and the ensuing terror that accompanied the endeavor of reclaiming said lost balls served as a fine catalyst for the courageous heart I have today. And if you do have a lawn, then Doctor Barretts is a pretty good place to take your lawnmower when it breaks down - or if you are in the market for a new (or second hand ) mower. They offer a quick repair service, one that doesn't seem too pricey - and when you've gotta mow the lawn, time is of the essence. They also sell a variety of other lawnmowing products, so if you love your lawn - try Doctor Barretts.

Prompt effective repairs service at a reasonable price…read more Thanks Doc Barretts!

Lovely guys. Great value for money. Very lucky to have these guys so close to us. They can get busy…read moreso as long as you can be patient then this a great place to have your lawn mower or bike serviced. I have been using them for over 10 years now. I.M.O The previous reviewer should piss off to Bike Barn if he doesn't like their service and take his sermon of customer service advice with him too :)

Last week I took my mountain bike in for a quote on getting the gear cable replaced and refitted,…read morethe staff at the time quoted me $25. On tuesday I took my mountain bike in to have the torned gear cable replaced and refitted. The owner provided me a new quote of $33. I advised him of the previous quote agreement that was provided to me but unfortunately he refused to honour it. I went along with the repair job anyway. I then was set with the expectation by the owner that it 'shouldn't take' long for the repair job to be completed. Today (Three days later) I went back to check for progress as I had not received any communication from them despite me providing them with my mobile number. Unfortunately it appears that the repairs had not even begun yet... The owner advises it would be completed within an hour time which thankfully he honoured his words this time around. When it was time for payment I politely asked the owner why it took so long for the repair to be completed, his reponse was 'there is a queue'. I didn't even get a thank you or an apology. I think I was the one who thanked him. He did do a pretty good decent job on the repairs though. He also allowed me to use their air pump to inflat my tyres free of charge which is nice I guess. Just some constructive feedback for the business: 1. It would had been nice to show some empathy towards your customers. 2. It would of been nice if you do honour a reasonable quote set by your staff previously even if you believe the quote provided to me were incorrect. It's not the customer's fault that they were misquoted. 3. Communication: Keep the customer in the loop of the progress especially if the job has to be delayed if the expectation you previously set cannot be met. 4. Apologise to your customers for unexpected delays. It's not hard to say sorry and a thank you. Your customers would appreciate you more and give you more respect. 5. Improve your customer service skills would be good. People who actually have a good experience with you would most likely come back for returned business. I hope others would get a far better experience than I did at Mt Albert Cycles and Mowers. Rating : 5/10

Service are very good Recommend them any time. Not Albany though as I had some issues there with…read moremanagement a while ago.

The place to go for all things DIY. This place is huge. The 'other' giant brand of superstore is…read moreright next door. Today it's a weedeater I'm after and there's a big selection to choose from. The staff are easy to find and happy to get a more knowledgable person if they think it will help. That's pretty good service. Tempted to go next door to see if the pricing is any different between the two stores.

This bunnings branch is definitely my go to DIY store, you may think why would I ever need to go to…read morea DIY store but I often find myself in need of things I can get from here, I admit it's probably not what their intended use is but anyway. I love this bunnings, it's pretty local and they have a good large carpark with exposed and undercover parking. I also find the staff here to be extremely friendly and helpful as well as always willing to share their knowledge if you ask. I think the reason why I love this branch so much is that I always used to come here with my Dad, so I associate it with him and his DIY successes. Here they have a really good selection of chain which I often use as jewellery or in photo shoots. I love the tacky knick knack objects that are always stocked here too, for example in their gifts section they have oversized tennis balls and remote control cars, I also found a beautiful cherry blossom led light which I love and is displayed in my room.

This place is a solid reliable hardware, plant and timber store to buy generic items. They stock an…read moreok range of everything you need for DIY and have an average cafe. The range is sometimes a bit limited, for instance the power tools and the staff often don't know anything about the products. I have an account here and often times the discounted price is less than 1% off. I prefer shopping at Mitre 10 as this store is pretty good as far as Bunnings go but still not as clean and organised as Mitre 10. The returns policy is well implemented here, they don't even ask you why you are returning anything!

I normally do my hardware shopping at Bunnings or Mitre 10, not because I have a great affinity for…read morethese stores, but mostly because I don't know where else to go. With a pending repair job to my shed, I realised I needed to buy white screws (do you even get white screws), so off to Bunnings I went... As I drove down Constellation Drive, I noticed Hylton Parker Fasteners on the side of the road, so i thought maybe they can help. And they could, and they did. Simon, the highly visible salesman, offered me his full attention, and managed to run me through the various options available. He explained that they are normally geared for the trade, but are happy to service walk in customers. I was impressed with the level of service, and the informative approach Simon took to the sales process. I will return, even though I only ever do handy man work every second year.

I visited the paint shop in Mitre 10 two days ago. The young…read moreblond lady with a smile said" good morning SIR how can I help you. Normally you are addressed as "mate". As a elder person I appreciate the respect and kindness she treated me with. May you prosper in Mitre 10. Good on you young lady.

This is a massive Mitre 10 Mega shop, so it offers an amazing range of products and services. It…read morehas a bit of an awkward entrance at the moment, though I think this might be temporary becouse it is undergoing construction or something like that. At this mega store you can get absolutely everything that you need for your home. If you are wanting to build, repair, restore or create something for the home or even garden then you can get everything you need here. And becouse this store is fairly new it means that their product range is very current, and that they are offering the newest of everything that Mitre 10 has available. The staff are very friendly and efficient, they will let you be on your way but are always on your case to see if you are all sorted for what you came in for, not in a pushy way though which is nice.

There's not that many local hardware stores around anymore, they seem to be a thing of the past so…read moreI'm happy to see this one still going strong. Its no Bunnings but to be honest I much prefer it - they have everything you'd need and maybe the selection isn't as big but the service is way more personal and I'm a fan of keeping local businesses running. They have a key-cutting service which is helpful for our household as not everyone remembers to put keys in the key basket (don't get me started) so I quite often have to pop down here to get more made. Their point of difference is probably that they have a really good plant/garden area out the front and are really helpful about tips for vege gardens in particular. They also have a baby-proofing section that is turning out to be much more handy than I ever knew it could be!

This is the best hardware store i have been in. The service is outstanding nothing is too much…read morehassel and the staff all have a huge amount of practical knowledge. Yoj can also buy just 1 screw if that is all you need.