I needed someone that was familiar with Federal service to custom make a shadow box for my husband's retirement. I spoke to Ruby, which was very nice and she put me in direct contact with David, their amazing woodworker. I explained I was looking for and David kept in touch with me through the entire process. The shadow box was beautifully made. My husband loved it! read more

Award Master - Trophy Shops Near Me - San Diego, California

I have been going to this establishment for over 4 years. I am not sure if they're veteran owned but they do amazing work for the Military; i.e. award plaques/trophies, name tags and personalized engraving. I have requested very unique, large and detailed orders and the have never failed me. The quality and quick turn around is a definitely a reason I always return. I do not recommend going during "Chief Petty Officer Season" Sept-Oct time frame due to the high volume of orders of name tags but if you plan accordingly, you will set yourself up for success. HIGHLY RECOMMEND!! read more

I've gotten several plaques and paddles made here. They're quick, fair, and the craftsmanship is great. Would definitely recommend.

Excellent place for awards. They have a huge selection and the prices are good. The communication was great and the award was ready on time. I will be back if I am in the need for another plaque. read more

Award Master - Trophy Shops Near Me - San Diego, California

The service and the attention to detail and communication was on point! I will be back no doubt!

Joseph and his wife were so accommodating. They were fixing my hammer that had the wrong date.. They took the time to even come in on a Friday when they were closed.. Great customer service! Thank you! read more

Located right by a navy base in a small business area. Parking can be limited but have not ran into the issue of not finding a space. I'll warn you right off the bat, go IN PERSON for ordering. They make great awards, but their ordering has always been the problem. I have ordered multiple items from them, but still struggle in ordering via phone and email!? They have an order form for you to describe what you're looking for and even have plenty of examples of previous work. I always use the form and attach a pic of the award example I'm looking for. I also use a word document to have the layout of it. However, they never respond to my emails hence the phone call. When they give me the runaround on the phone, I have to go in person. Save your energy and send the email with follow up IN PERSON visit. Pricing matches the product and the product is great. Sadly, the more you order from them, will not build a rapport or speed the ordering process. Overall 3 stars for their products and pricing but got to knock them down for the difficulty in ordering something virtually. read more

I have a scheduled pick-up in Award Master today with RUBY. I also need to get a price quote and order 15 EA Command's Parking Signs, 15 EA Parking Stands, and 3 EA exterior 8 ftx8ft rugs/carpet with command logos. When I arrived to their office. the guy at the front desk told me that she's in the restroom and told me to wait. I waited for about 10 mins, when i heard Ruby at the back, she gave the "stamp" i ordered to the guy at the front desk then gave it to me. I told the guy that I need to talk to Ruby ( my POC) to get the price quote I needed. This is exactly what he told me " Ruby doesn't want to talk to anybody, plus she's on the phone right now". Huh! I waited for 10 minutes and I have an appointment with her to pick up my order. What kind of CUSTOMER SERVICE is that? I will inform my command NOT to order in this place again and share my experienced to the other command's Supply Officer that i know. IWTCSD Supply Officer read more

The worst place I have experienced! Ordered a plate a week ago and coming today to pick it up and is not done! I've known this place was like this and would never bring work out him! Update: Just heard that owner contacted my command just to tell the person at the phone that the plate was ready on the day promised! That's not true, please if you reading this review stay away from this place! They don't have the HONOR to even tell the right story, COURAGE to try to make it right, not the COMMITMENT to get what you order on time! I think if anyone working on this place where ever a Chief they totally forgot about our core values! read more

Award Master - Don't go here! - Trophy Shops Near Me - San Diego, California

Third time my order not ready on time. What is worst, their employees or owner look like they do not care about it. In instead they will give an attitude when you wonder why the order is not ready. We pay for their products as well as service. Deserve better. Last thing, there are three little cute dogs there. Careful, you might step on poops. I'm not asking you to believe this post, do business with them and find out yourself how bad it is. Thanks read more

The guy who works on mondays doesn't know anything going on. He opened the place late and after waiting for 15 minutes for him trying to find the plaque, he said I'd need to wait for the owners. Not coming back. read more

This has been my go to place for years but I have never done a review. Normally for engraving it would take about a week. I don't know if it was my good looks or my little girls that were with me, but they decided to hook me up on the spot and help me out. It seems like they had a very big workload. But I am very great full for making an exception and were able to take care of my order on the spot. I am sure the family of my old friend will appreciate this small momento in his memory. In addition my kids had fun with their dogs Thank you again Ruby and Angel and your whole team for being very helpful. read more

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Going away gifts in the Navy has been a tradition for many years. This place delivers with creativity, variety, and overall great products. I would highly recommend this place to anyone looking for anyone looking for awesome gifts for great prices. read more

Award Master - Helm - Trophy Shops Near Me - San Diego, California

BUYEE BEWARE!!! If you don't care how to product looks and when it will fi ally be ready, then this place is for you. 4 missed deadlines and over a month overdue and it still isn't correct. What happened to pride in Workmanship?? It's all about the quick buck these days. read more

I dropped off order for a plaque on Monday, last week. They said they would get it done by Thursday. I came in the following Monday and it wasn't done - no big deal, I'll come get it Tuesday at 0900, and they would drill a hole in for a challenge coin to be flush, or they offered to glue it on to me on the spot. I said, "No, gluing it sounds cool, but I would like it flush. I'll come in tomorrow." I came in Tuesday at 1100 and it still wasn't done, they told me I can just get the sample and they would slap a new engraving plate on it, and they would drill a hole. The guy took it to the back and nailed the coin into the wood - not drilled. Gluing it, which was their suggestion, would've been better, but they just nailed it. Furthermore, it was a sample, so the back of the wood is chipped, which I didn't notice at first, and the holes drilled in the back to hang it are not functional because they laser engraved it upside down. Can I give negative stars? Tardiness, plus sloppy work. Good for them that all their other reviews mention how busy they are and all that, but if I get sloppy service because they're so busy, then maybe I should go elsewhere. read more

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This place was a pretty solid customer experience. Yelp pointed me out to the North Park area initially for award stores. The 2 I checked out, however, were closed up until the new year. I needed some stuff done and realized this place was in my area. I ordered a week ahead and they had the order ready for pick up 1 week out. I even got a slight discount on the style of the awards I was looking at. The one thing I would say is they requested I send an email with the design logo and names to go on the awards. I did just that and never got a confirmation. I followed up a day before pick up that they did indeed have the order ready. The awards look great. I'd go here again for more orders in the future. read more

The quality is excellent but beware of ordering ahead of time. This is the second time they have not completed the job on time. The first time it was a few hours, so it wasn't as bad. This time we had a schedule to pick it up on Monday(May 24) at 1430, and it wasn't ready. Tuesday(May 25) 0930, I went to pick it up, and it still wasn't ready. The award ceremony is scheduled for Tuesday at 1015, and they said to come back at 1430. I went back for it Wednesday (26 May), and the cord is wrong. We asked for red and black, and we got red and gold. To get it to fix, they wanted an extra day. We were on a time crunch, so if you can, order with time to allow for corrections and delay. I'm not sure if it's a staffing or management issue, but they need to get it together. read more

I order a simple plaque for a gift to my commissioning officer. I ordered it two and a half weeks out to give enough time. The ordering process was pretty dicey: me making a sketch of what I was thinking of and explaining it to someone who didn't acknowledge that they understood or ask any questions. It proved to be the standard for operating at this place. A bunch of interactions and not any idea about what's going on. Now it's the day before I present this thing and it still isn't able to be picked up, even though I was told to come in at a certain time to grab it. Hopefully, it works out. Not hopeful. The only way I can see this place is still open is it's proximity to the Navy base and the fact that the military is so used to disappointment that this doesn't even cross their threshold. read more

Way over priced, and awful reliability. I had two paddles due on a Thursday, and they weren't even ready the FOLLOWING day! Not to mention they told me they were ready in an hour, and here I am, sitting in their showroom.. an hour and a half later.... still no paddles. Requesting 20% refund. My buddies fly out tonight, and the stress of not having the paddles ready is unwarranted. read more

Great experience all the time. Owner always finishes ahead of schedule! Will definitely keep coming here for my awards and or woodwork needs. Management always willing to work with my schedule, even in such short notice! read more

AWESOME PLACE!!!!!!!!!!!!!!!!!!!! They did my shadow box and they did a hell of a job. Really worked with me on this. Very fairly priced. Very good quality and great communication. I know of a bunch of people that use them for awards, plaques and so on. You won't be disappointed. read more

I've had the displeasure of dealing with this place on several occasions and each time it was crappy service.. Each and every time I go there to pick up items I order.. they're are never ready. Placed a Order on a Monday for Pick up on a Thursday.. fast forward to Thursday I go in to pick up my purchase I'm told it's not ready and could I come back tomorrow I paid for Thursday and was told Thursday so I want my items on Thursday! I'm definitely looking to take my business else where. read more

This is THE BEST shop of this type I have ever come across! So professional and fast! They really work to ensure customer satisfaction! I highly recommend and I personally will only be using them! read more

I walked in today and waited for 15 minutes, the old idiot with a beard just stares at me and shrugs his shoulders at me we I ask for help!! The Filipina lady was more worried about her dogs behind the counter and didn't say if I needed help today either. I had a huge order I was going to give them since they are a local business but I get not. If there was a negative star I would give it to them today. I will do business with new vendors that have newer items. Joseph if you are reading this, you need to fix your business ASAP. You are no longer the only show in town. read more

Very affordable and professional! Got a nice mahogany plaque for 55 , don't have to pay all at once which is nice. Finished product better than we expected , we will go no where else for our plaque and award needs ! read more

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Wow! Great last-minute rush job for me after calling EVERY award place in SD. These guys did a same day rush, were affordable, and super friendly. Placing another order today :-) read more

This place is legit...you can imagine with a huge military base they'd be too busy to take care of you...that is not the case...these guys handled my wrong order (incorrect info from patron) with professionalism and even made an awesome recommendation. Make sure too tip Mike and the crew and get all of your Awards/PCS/retirement gifts at Award Master!! read more

Superb customer service. Not only did they provide an awesome product, but they also helped fix a problem on a wooden project I got from another company. Great place! read more

Award Master is great. Thank goodness I found them. They did a rush order for 5 plaques in less than 24 hours. Ruby is an angel!

Thanks so much for rushing my order! I went to another shop on base and they charged me 5x's more for a simple name plate. That's what I get for not coming to Award Masters 1st. read more

Award Master has a great/friendly atmosphere, customer service is excellent! Work gets done in a fast amount of time and the quality is amazing! As soon as you walk in, you feel welcomed! You can request almost anything from plaques to paddles or even stickers, and it'll be done perfectly. You cannot go wrong with Award Master!! read more

This place has been around for a while! Joseph takes good care of his customers, he strives for perfection! So which means you will only get the best quality products he produces! I highly recommend this place for all your awarding needs and even vinyl decals! read more

Not a bad place to get engravings and paddles.

Best shop in SD. Talented and well managed business at its best. CONGRATS!!! on a successful business.

Excellent work! This guy is an artist. I brought them a complicated request last minute. They took my idea and executed well beyond my expectations. I have many unanswered questions in life. I no longer have to wonder where I am having every plaque and award done. Award Master has earned my business for a lifetime! read more

Came here for a paddle and was satisfied with the time it took to get done and with the quality of their work! Been going to Joseph for all my Award needs and he never lets me down! Will be here again ! read more

Great work done by this family owned business. They are starting to pull more people in, which is always good.

Wow what can I say this is the best award store I've ever been to. They have the best shadow boxes in town. They have great fast work. They also have a cute dog read more

fast and affordable service.. turn around time was awesome, they completed my order on the spot.

i have been dealing with them for years...if you need some decals or trophys made this is the place. they can also design your sticker if need be it. read more