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    Awnclean USA

    5.0 (2 reviews)
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    Services - Awnclean USA

    Window pressure washing

    Rooftop solar panel cleaning

    Rooftop solar shingles cleaning

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    4 years ago

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    Sharon D.

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    Ron-L Aluminum - Better View pool enclosure with a mansard roof, patented peak system, and half-round uprights for a sleek, open feel.

    Ron-L Aluminum

    (5 reviews)

    Ron L. installed my cage and screen years ago, so when it came to rescreening, they were my first…read morecall. I got some other quotes, but a screen is just a screen, right? Regardless, Ron L.'s professional approach at this stage led me to select them for the job, and I did. They sent an email on Thursday that read, "Great news, we'll be on your job tomorrow." Okay...that works. And then a crew showed up completely unannounced at my home that evening at 6:30 because they were there to measure the job. Umm...didn't the "office" send you the specs? No...that's why we're here. Okay, strike one, and I sent a message to Ron and another company representative, and crickets.... The crew came back on Friday, Saturday, and Sunday to do the job. It's a good thing I didn't intend to use my backyard space for what should have been a one-day event (according to Ron L. and every other screening company I spoke with). And then the crew left on Sunday. No notice, no final report, no review with the customer...just drove off. Then I checked out the work and found that they ran the screening from one side of the lanai to the other. Had Ron L. bothered with any quality checks, that may not have happened. But they didn't, so now I had to address it, and I did. The crew made excuses and said that's how they did "rescreens." The same crew came back out the next weekend, fixed the problem that I (not the company) found, and again...drove off with zero notification. Then, 2 weeks later, I received the final invoice. So, of course, I asked the question again. How do I know the work was done to any kind of standard? So far, I have had to address every issue with the company and its crew. Here I go again, and I contacted the company. Only then did someone who said they were the project manager reach out to me directly (first time) to address my concerns. It's at this point that I told the individual (I'll leave your name out of it, but you know who you are) that I was disappointed in the company's ability to communicate to me what was going on. Of course, I again addressed the crew's attempt to shortcut the job, and the response I got was "they're lazy." So here we have a project manager (who doesn't know what it means to manage a project) who is diming out their work crews. They're only lazy because you are an ineffective manager. They offered an apology and only then said they would come out to review the crew's work and thus do their JOB. I offered my comments as constructive feedback and asked if they were willing to offer any additional concessions (other than an apology and acknowledgement that they need to do better). The response I got was that the work was done. Okay, fair point...but I had to do YOUR job and inspect the work. Ron L. has a terrific reputation for building cages, and I will likely use them again if I ever need a new one or a rebuild...but I simply can't trust them to do my screens, especially when they hire out subcontractors and don't follow up on the work. They lied to me and tried to deceive me. I can hope they can figure out how to transition their build expertise into their larger business plan, and remember that the customer (read the one who is paying the bills) should be your primary focus.

    If I could give these guys more than 5 stars, I would. I had very heavy damage to my pool cage from…read moreHurricane Milton last October and it needed to be replaced. I did my due diligence, got 3 quotes and not only were they the least, they offered the tear down at no expense if I went with them. Both other quotes had a 2k charge plus one of them wanted half of the contract price advanced to them upon materials delivery. And maybe that's normal but I wanted my insurance money to sit in the bank until the very last minute. RL Aluminum did a fantastic job and I couldn't have hoped for a nicer company to handle my cage rebuild. I highly recommend them.

    Creighton Brothers Awning

    Creighton Brothers Awning

    (1 review)

    Seminole Heights

    I used Creighton Awning about 12 years ago and they did an outstanding job and the awning looked…read moregreat and lasted 12 years. Fast forward, I called Creighton to replace the original awning and the sales person came to my house measured and sent me a quote. I was told the job would take about 8 weeks. They took my money (half up front) and 8 weeks went by so I emailed the sales guy. No responses... emailed again, he emailed me and said he would check with the factory and get back to me. Guess what, he never got back to me when I emailed him again he responded with "Nothing yet I will keep in touch". I emailed him back and ask for more details because "Nothing yet I will keep in touch" doesn't work for me. The next time I heard from him he was asking for the remaining balance of the job. He basically blew me off. 10 weeks later they finally came and installed my awning. During the installation I noticed the seams were glue not sewn like the first awning. Worst part the glue was all over the seams and looked terrible. I was told nothing could be done. I emailed my sales guy and told him I was not happy. Guess what, silence, my good old sales guy pulled the silence treatment once again. I guess he gets complaints all of the time and figures if he does not respond and does not have to deal with it. Bottom line, these guys are not focused on customer satisfaction. Most likely they are a small company and don't have the resources. I now know why when you sign their contract you will see text that states if you don't pay you're responsible for Creighton's lawyer's fees to collect. I'm sure this language was put in because I'm not the first unsatisfied customer. I would not recommend Creighton based on their lack of customer service skills and low quality products.

    From the owner: Since 1920, Creighton Bros, Co. has proudly provided quality workmanship for their awning…read moreinstallations and other services at affordable prices. These high-quality products are designed to last for years, essentially saving you money. Visit our showroom to find the perfect awning design for your needs. Typically, we use Sunbrella® and John Boyle Inc. brands.

    Westside Lanai - Lanai covering a large patio with two translucent panels for natural light

    Westside Lanai

    (17 reviews)

    Justin and team delivered top quality work. Very professional…read more They have done a few jobs on my street now. All positive and jobs well done.

    just now NEW We gave…read morea deposit for materials on January 7,2025. We were told once the deposit was received the materials for our pool enclosure would be ordered and an installation date would be set up. After 10 days we called and mail box was full. Could not leave a message. We understand that the owners wife had a health issue and went to the hospital. We were understanding. We called and finally got a hold of the owner and he said he hadn't been to the office after we were concerned that our check was not cashed. He finally cashed it on January 17,2025. We never received a date for installation and the materials were never ordered. We had our daughter and granddaughters b day coming up on March 19,2025 and nothing ordered. They knew we wanted everything done before March 2025. We requested our deposit back because no dates were set or the materials ordered. Once we wanted to cancel they said we can work you in the first week of March. We did not trust them and hired another company. They were Unreliable at this point. We were very patient! They didn't order the material and still would not give us our deposit back. We understand after the hurricanes they were backend up. No customer communication. They kept over $2600. Of our deposit, didn't give us a date to install, didn't order the materials and we had to call after 10 days of sending the deposit check He cashed our check and no materials or date set! I would not use this company unless you get a date set in writing. We were understanding about his wife's health issue but he was not towards us. They kept our deposit and we are looking into the legal process. We went through a lot with our roof , downed trees and pool enclosure destroyed from a pine tree. No sympathy our way! Avoid them if possible. We understand they have been in business for years but this is not right! We own 2 businesses and we work with our customers and community.

    Awnclean USA - windowwashing - Updated May 2026

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