This company is outstanding. The Realtor we worked with was experienced and knowledgable more than…read moreanyone I've dealt with during the time I've been trying to find a home. They make you feel welcome & treat you like family. Our agent spent countless hours working with us to find the home of our dreams. The company is one of the oldest in the area with a great reputation. You're making a mistake if you're choosing anyone else!

The worst company I have ever dealt with. Incompetent staff, in it for the commission only. Drove…read more250 miles for closing, realtor EMAILED me 2 hours before that is was postponed. Will never recommend and have told several friends on Grosse Ile to not use this company.

Review Pending, A full review will be shared once the final situation has been resolved. Sometimes…read morethings happen but it is how you react to solve the problem that defines what kind of person you are.

I emailed regarding a property they have for rent asking about appliances, pets, and scheduling a…read moreviewing. I was emailed back a bare response from Scott Szoke about the appliances and pets but nothing about viewing. I asked again about when I could view the property to which he replied it's by appointment. So I wrote back again pointing out that it's the 3rd time I've asked about viewing and he had yet to set one up with me and that his "over 25 years experience" wasn't showing. He actually responded that I should "check [my] attitude." I feel even more sorry for whomever owns the properties he's responsible for as he refuses to show to willing renters.

This review is not for tenants, for they can literally destroy a house and walk away clean,…read moreprotected by Help U Rent. This is for home owners like me, investors and landlords. This is my personal experience AS-IS. I will update it however with more info and records after they reply with lies, as I noticed they do on some reviews who speak the truth here and on Yelp. First and nobody talks about this, their agreement is shady and unclear. It doesn't go with the tenants' lease agreement so it's overlapping and makes it complicated to get out of either one. After 11 months it renews itself for another year, but your lease with the tenants maybe 8 months in. They will put the worst tenants in your house with no background checks whatsoever. You will never get payments on time. I had to call every month around the 20th or 25th wondering what's going on, then the payment will come the next day or so. Indication they get paid but do not pay you, hoping you will forget about it? I couldn't figure it out. Almost every single month. All these reviews say "Stephanie is nice". She only gets you in and talks nicely to you as long as you don't ask for anything, you accept everything they do as is, otherwise she will very often tell you: You have to talk to Kevin about this. I told her many times I didn't like these tenants and weren't comfortable, but she insisted they were good. After evictions she rushed to give me the keys and wouldn't answer to my inquiries about tenants selection and process which I was going to need for court. "Kevin is rude, unprofessional and bad mouthed". I started investigating their business and got a hold of a former client of theirs, when asked him about him he told me he was a "crook", a word I had to look up. Unfortunately it was too late for me. It made sense because he won't keep communication in texts and emails he will call you and speaks like a bully, and say things like are you going to pay me for this? He thinks he's a lawyer who charges for his time. I kept records of everything. He doesn't think he had to do anything but collecting the rent and charging the 10%. They never welfare checked on the properties although I asked them many times. They never cooperated with me to pursue my damages, instead, they asked for $1000 just to file my claim in court. They gave me back 2 trashed properties after 1 year of hiring them. Completely remodeled homes lost about $10-15K of their value. Cost to repair the damages was about $7K. Cleaning tenants items from the street and front yard and city fines was over $1K. Even the doors and storm door were removed. Kevin Carnahan told me it's just $300 to fix everything. When I asked him to send someone there to do it and I'll pay he never replied, to this day. The house looked like a destroyed drughouse when I received the key. My agent refused to list it and said it needed a rehab. Needed to sell with big loss just so I could support my family who's been hard bit with the Pandemic. This was the worst nightmare we faced in a pandemic, while dealing with a baby's heart surgeries, which they were aware of. If they only went their once for welfare check, a lot of this could have been avoided. I am writing this so this doesn't happen to other home owners and investors. The good reviews are not relevant and are mostly from tenants for insignificant reasons, and the rating is scam. Attached is Kevin Carnahan and Stephanie rating themselves 5 stars - conflict of interest. I made sure to snip that before they get removed. See attached images. Take your properties somewhere else. Use Venmo or Zillow to collect rent it's free. Help U Rent did nothing but collecting rent and even that they did inefficiently and always late, delayed or skipped. The only 1 positive thing they did to me was driving me out of that miserable place. I should have stuck with Epic Property Management, who did a great job with tenant selection and professional and real property management work. I regret leaving them but I had to after they changed their policy to not ask for permission when a repair is under $500 and their managers abused it. Feel free to contact me for more pix, details, proof etc.

Very unorganized and unprofessional. What should have been a 3 day application process has turned…read moreinto over a week long process with the run around. The agent never calls you with updates, you have to call for any information. Apparently, the owner of the property had been on "vacation" for a week and couldn't be reached....my personal opinion? It's just a way of them trying to stall and find more applicants. They do NOT follow protocol on their own website...they say they don't base approval on credit alone but we were "sort of denied as of right now" even though we met all the other criteria they say they base their decision on. The websites opening speech starts with... "We understand the economy is not in good shape and it is hard to find someone with a perfect credit score. That is why we do not base our decision on a credit score alone, but on several factors." Also, they never followed protocol on a good faith deposit and are taking other applications to rent out from underneath us while still waiting for our final approval decision. Legally, I don't think they can do this. UPDATE two weeks later and still no official "were sorry you were not approved" call but the place we applied for has already been rented out by someone else. Thanks for nothing HelpUrent...or maybe it should be called TakeUrMoney.... This place is a scam and charges way too much for a credit report....but I guess that's how they make their money but taking a bunch of applications and money then claiming your credit is too weak. Stay away from this place at all costs of you can help it. Very disgusted with this company.

Epic has done a great job of taking over management of our homes. We used to self manage and we…read morehad a tough time with 2 other management companies, but Epic has done a fantastic job. Our philosophy has been to provide the best quality rentals in our area in order to attract great, long term residents, - and Epic PM has met or exceeded expectations from this perspective. On the maintenance side, their in-house staff and network of vendors has proven to be cost effective versus doing it ourselves from out-of-state. They keep up with their end of things without needing reminding, which is crucial when it comes to dealing with landlord licensing in some of the local municipalities. They have also placed some great tenants for us. I cant say enough good things about them!

They stole all my belongings and my laptop and money 4 iPhones Apple Watch . I was put into…read morehospital and had my stuff in hallway and nobody contacting me at apt 1 first building. Lost everything. Epic my # 989-680-3272 please give me a call. They care about nothing . And so on email me? Jamie Gupta. 1778 Goddard.

Our family was selling a home from an estate to a private party, my brother. This realtor charged…read morea 7% real estate commission on a private sale. They did not find the buyer, the buyer was already found. They only did the closing for approx $5,000 commission.

I had some special circumstances to sell a house that wasn't mine (and get it ready to sell), and I…read morereceived a referral to Christine from two separate people I had been working with in the area. The referrals were extremely helpful and I feel like Christine was the perfect realtor for my situation. She was able to give me some great advice to take care of some things that needed to be done to get the house ready to sell. When it was time to list, the process was quick and painless and Christine's experience was a key to making it happen. With her knowledge of the area and experience we were able to list and sell the house quicker than I thought would be possible. Through every part of the process I appreciated Christine's Professionalism and timely communications.

Highly recommend Christine and the Phillips group to anyone in the housing market! We had the…read morepleasure of working with Christine in purchasing and selling process! As first time home buyers we are overly appreciative of the detail and time spent breaking down the complexities of the housing market. Christine went above and beyond our expectations. We are very appreciative for Christine, she is GREAT at what she does and an even better person!

This appraiser doesn't want business. My message to inquire about services for pricing my house for…read moresale was read and ignored.

From the owner: Real Estate Appraiser offering commercial and residential appraisal services. Estate planning,…read moredivorce, replacement cost insurance, and asset management.