I just bought the most incredible 1955 J160e i've ever owned or played. It plays and sounds better…read morethan any other i've ever had.

I've been a repeat customer with Gary over ten years and his extensive inventory of top flight…read moreguitars can't be beat. Gary and I have built a trusting relationship. He is easy to do business with, he is highly professional and he has gone out of his way to advocate for me He listens to what my goals are in planning purchases from his current inventory and his extensive list of contacts in the industry. As of this writing, I've purchased 14 instruments from him. Five Stars all the way. Thanks Gary. As if this writing

I'd try one of the other Cincinnati music shops like Mehas Music. Willis has always been one…read moredisappointment after another for me and my family. I've tried to do business with them and have never been successful. They declined a brass repair of mine at one of their instrument repair locations which is now closed, but was very unprofessional about it. Last week my 13 year old and I spent several days choosing a new trigger trombone for him stepping up from his entry level trombone. We ended up choosing one on the Willis Music website with his middle school band instructor's approval and placed the order with Willis online late one evening. This was one within our budget and checked all of our boxes plus it was new...we thought we were going to need to take our chances on a used model. Credit card was charged. I woke up the next morning to my son still super excited asking when it would arrive, and that he had already been awake two hours watching videos and reading about it. I was really excited for him. Later that morning I received an email that the order had been canceled and a refund would be issued with no alternatives offered. They said it had been discontinued, but the manufacturer still makes this model just with a new backpack style case which is the one they displayed in their listing. They ended offering to get us that same trombone we had purchased (because it wasn't discontinued), but it would be $600 more than I had paid on their website the night before. They also assured me this $600 additional was a great deal. Such a scam and a waste of time. They certainly don't attempt to make things right in any way...unreal let down for my son. I wouldn't trust them and especially their website/online ordering. This also had our budget tied up in the authorization on my card for a week. We ordered a used trigger trombone on eBay, and will be taking it to Mehas Music to have it checked out, cleaned and any repairs.

This has been our source for instrument repair for years. The repair shop is friendly, reasonably…read morepriced and quick when there are time constraints. They also run a fabulous program to rehab old instruments and make them available to students who cannot afford one on their own. We're lucky to have this gem supporting school band programs.

Jeff was knowledgeable and helpful. We came in to browse and left with a piano purchase that fit…read moreour need and budget. Many pianos to choose from! Easy process and we felt good when we walked out the door.

I recently contacted Greg Kottmann at Piano Pros with an urgent need for a piano appraisal. My…read morerelative had recently moved to an assisted living facility and we were selling his home. I found out that we had to have a current appraisal for insurance during the move and storage, I called Greg and explained the situation and gave a description of the Steinway as best I could. Greg was very quick to respond and came to the house. Within a few days I had a very professional appraisal and beautiful pictures of the piano. He was a delight to work with and his service was the BEST. I would highly recommend him as you will see other reviewers have said the same. Kendra Handlon Indian Land, SC Cincinnati, OH 803-762-9242

I'm writing this review because the Mandolin Store is an excellent and reliable choice for…read morepurchasing mandolins+. The team at the Mandolin Store went over and above to get out my instrument quickly. They have beautiful, quality products and fantastic service with a very down to earth staff. They strive in every way for excellence. I couldn't be more pleased. Not only did they ship out my mandolin with lightning shipping speed, but were excellent with follow up. I can recommend them for their expertise, experience and professionalism without reserve.

I'd try one of the other Cincinnati music shops like Mehas Music. Willis has always been one…read moredisappointment after another for me and my family. I've tried to do business with them and have never been successful. They declined a brass repair of mine at one of their instrument repair locations which is now closed, but was very unprofessional about it. Last week my 13 year old and I spent several days choosing a new trigger trombone for him stepping up from his entry level trombone. We ended up choosing one on the Willis Music website with his middle school band instructor's approval and placed the order with Willis online late one evening. This was one within our budget and checked all of our boxes plus it was new...we thought we were going to need to take our chances on a used model. Credit card was charged. I woke up the next morning to my son still super excited asking when it would arrive, and that he had already been awake two hours watching videos and reading about it. I was really excited for him. Later that morning I received an email that the order had been canceled and a refund would be issued with no alternatives offered. They said it had been discontinued, but the manufacturer still makes this model just with a new backpack style case which is the one they displayed in their listing. They ended offering to get us that same trombone we had purchased (because it wasn't discontinued), but it would be $600 more than I had paid on their website the night before. They also assured me this $600 additional was a great deal. Such a scam and a waste of time. They certainly don't attempt to make things right in any way...unreal let down for my son. I wouldn't trust them and especially their website/online ordering. This also had our budget tied up in the authorization on my card for a week. We ordered a used trigger trombone on eBay, and will be taking it to Mehas Music to have it checked out, cleaned and any repairs.

Fixed my daughter's flute within minutes while I waited. Super friendly and great service. Highly…read morerecommend.

I went willis music store for looking to replace my heavy bass amp for a lighter one with good…read morequality sound for me being a former funk bass player. I with Gino absolutely great. I on stay on using them from now on.

Getting a guitar restrung on the spot and drooling over their guitars lol. Great shop, something…read morefor all budgets

first off i would never take anything after my experience. took marantz 4300 reciever. gorgeous. as…read morei told owner turned straight on, no relay click. played fantastic in 2 channel or quad through headphones, tape,fm,phono all great just no sound through speakers. 99% on forums techs, people stated bad relay. did make sence maybe stuck on on postion. sat 3 months, told not relay. sat and sat. i abuddy went with me. took his kenwood. called last week he was done. mine waiting for parts. 2 hr drive from indpls to shop. his was a mess. no fm, sound reversed,. took it cack . i questioned owner. collected and dealt with stero 20+ yrs. not stupid. week kater he says done repairing it, more excuses. pick up today 12/17/2025 . get home. plug in. won't even turn on. filing in small claims. hope he enjoys drive over here. people avoid this lying rude SOB

Fixed my classic (40 yr old) turntable quickly, and at reasonable cost. Just seeing the electronics…read morein the shop is worth a visit. Hours are very limited so owner can spend time on repairs. Check to ensure it's open before you go.

Bought an Amplifier for a great price thanks for your help. Cool shop lots of nice guitars very…read morehelpful.