I'd try one of the other Cincinnati music shops like Mehas Music. Willis has always been one…read moredisappointment after another for me and my family. I've tried to do business with them and have never been successful. They declined a brass repair of mine at one of their instrument repair locations which is now closed, but was very unprofessional about it. Last week my 13 year old and I spent several days choosing a new trigger trombone for him stepping up from his entry level trombone. We ended up choosing one on the Willis Music website with his middle school band instructor's approval and placed the order with Willis online late one evening. This was one within our budget and checked all of our boxes plus it was new...we thought we were going to need to take our chances on a used model. Credit card was charged. I woke up the next morning to my son still super excited asking when it would arrive, and that he had already been awake two hours watching videos and reading about it. I was really excited for him. Later that morning I received an email that the order had been canceled and a refund would be issued with no alternatives offered. They said it had been discontinued, but the manufacturer still makes this model just with a new backpack style case which is the one they displayed in their listing. They ended offering to get us that same trombone we had purchased (because it wasn't discontinued), but it would be $600 more than I had paid on their website the night before. They also assured me this $600 additional was a great deal. Such a scam and a waste of time. They certainly don't attempt to make things right in any way...unreal let down for my son. I wouldn't trust them and especially their website/online ordering. This also had our budget tied up in the authorization on my card for a week. We ordered a used trigger trombone on eBay, and will be taking it to Mehas Music to have it checked out, cleaned and any repairs.

This has been our source for instrument repair for years. The repair shop is friendly, reasonably…read morepriced and quick when there are time constraints. They also run a fabulous program to rehab old instruments and make them available to students who cannot afford one on their own. We're lucky to have this gem supporting school band programs.

Absolutely a must see for any music lover for more than just records!!! Feels like a bad ass garage…read morejam spot! (If the garage belonged to the love child of Lennon and Joplin)

This has got to be the most adorable record shop I've been in. Ever. And I am an old punk rocker…read morefrom southern California. I have been in lots of record shops. From the moment you walk in, you are greeted with smiles and great music. They always have coffee ready to be made and all the goodies for it. The lighting is perfect and welcoming. Everything is beautifully organized. Everyone is friendly and helpful. The art on the walls and decor could not be better. Perfectly priced records, cds, guitars, books, I even saw some cassetts in there. The bathroom was well stocked and clean. We were there to see local bands. What a great way to support the community!

It's so close to my house that I rarely go anywhere else. They're may be cheaper places to get your…read moreguitar restringed (is that even a word⁉). But I love the friendly staff and they have great things to look at....ukulele and bass guitars too. Love this place.

I called looking for a new keyboard. They didn't have anything in stock, but Tim was willing to sit…read moreon the phone and talk me through all my options. Gave me a couple choices based on my need (beginner learner, but wanting a quality keyboard) and helped me get something within budget that fit my needs. Will definitely visit this business again. Shop local!

Bought an Amplifier for a great price thanks for your help. Cool shop lots of nice guitars very…read morehelpful.

I was browsing for a piano and went into the store. A lady named Cheryl and Kathy both helped me…read more They were very cheerful and very knowledgeable. I'm still considering a purchase and taking lessons. I'll definitely come back to Kathy's when I do!

I would not recommend Kathy as a piano instructor. She does not care about a child's feelings. She…read moreis more worried about being a perfectionist than the needs of the student. She belittled my child at every session. She should not be allowed to teach children. I wouldn't even give her a one star rating!

I have hired Affordable Movers for two jobs and and because of the final results, give them my…read morehighest recommendation. The first job was moving a very heavy treadmill from our second floor in our home to the basement. Will was very knowledgeable in understanding how the treadmill disassembled including the electronics panel. He and his partner had the treadmill disassembled, moved very carefully, and reassembled in a very short amount of time. It was impressive to see how both of them worked on the project. The second moved was the most impressive. It involved moving five pallets loads of bankers boxes, 150 in all at 50 lbs. each, from the warehouse where I had them stored to the garage in our home about 5 miles away. They had all the bankers boxes loaded onto the moving van, delivered to our home, and unpacked very neatly according to my instructions, in under two hours! Will, who is very personable, was again the lead person on this move. He and Desmond worked quickly and efficiently getting the job done, in what I considered, a record amount of time. Frank, the owner, only wants to do his best for you. His move teams reflected the same great attitude. I have to say, Affordable Movers exceeded my expectations in every way. They would be my only choice in any future moves and the only moving company I would recommend to my friends. David Z

I normally don't leave reviews, but this experience with Affordable Movers needs to be documented…read more My parents were originally quoted $1,300 to move a full three-bedroom apartment into a two-bedroom. Before moving day, they actually reduced the scope significantly--giving away an entire bedroom set and a sectional--so the job was smaller than what was originally quoted. Despite that, the price remained the same. On top of that, we handled a major portion of the work ourselves. My parents have a large amount of clothing, and we moved all of it before the movers even arrived to make things easier and more efficient. So again, they were doing less work than expected for the same price. The real issue, though, is the condition of what they did move. We took extra time to carefully pack fragile items like dishes to prevent damage. Despite that, a significant number of items still came back broken--not just one or two pieces, but enough to clearly show a lack of care. Even worse, there are items that are now completely missing, including a step ladder and framed pictures. The most upsetting part is the damage to my mother's doll cabinet and collection. She has spent 35-40 years collecting these dolls, and the cabinet that housed them was returned damaged and missing parts to the point where it cannot even be properly reassembled. This isn't just furniture--it's something with real sentimental value, and it was handled carelessly. They also promised to reassemble certain items, including shelving, but failed to do so. Based on the missing parts, it seems likely they couldn't complete it and chose not to address it. To make matters worse, multiple attempts to contact the company afterward have gone unanswered. No follow-up, no accountability, no effort to resolve the situation. This was a smaller, easier move than originally quoted, yet it resulted in broken items, missing belongings, incomplete work, and zero communication afterward. Those google reviews are suspicious to say the least.

I'd try one of the other Cincinnati music shops like Mehas Music. Willis has always been one…read moredisappointment after another for me and my family. I've tried to do business with them and have never been successful. They declined a brass repair of mine at one of their instrument repair locations which is now closed, but was very unprofessional about it. Last week my 13 year old and I spent several days choosing a new trigger trombone for him stepping up from his entry level trombone. We ended up choosing one on the Willis Music website with his middle school band instructor's approval and placed the order with Willis online late one evening. This was one within our budget and checked all of our boxes plus it was new...we thought we were going to need to take our chances on a used model. Credit card was charged. I woke up the next morning to my son still super excited asking when it would arrive, and that he had already been awake two hours watching videos and reading about it. I was really excited for him. Later that morning I received an email that the order had been canceled and a refund would be issued with no alternatives offered. They said it had been discontinued, but the manufacturer still makes this model just with a new backpack style case which is the one they displayed in their listing. They ended offering to get us that same trombone we had purchased (because it wasn't discontinued), but it would be $600 more than I had paid on their website the night before. They also assured me this $600 additional was a great deal. Such a scam and a waste of time. They certainly don't attempt to make things right in any way...unreal let down for my son. I wouldn't trust them and especially their website/online ordering. This also had our budget tied up in the authorization on my card for a week. We ordered a used trigger trombone on eBay, and will be taking it to Mehas Music to have it checked out, cleaned and any repairs.

Fixed my daughter's flute within minutes while I waited. Super friendly and great service. Highly…read morerecommend.