1. Axes Physical Therapy - South County, MO

    1. Axes Physical Therapy - South County, MO

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    St. Louis, MO

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    Axes Physical Therapy - South County, MO

    5.0 (2 reviews)
    Open 7:00 am - 6:00 pm

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    8 months ago

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    Athletico Physical Therapy - South County

    Athletico Physical Therapy - South County

    3.7(3 reviews)
    2.0 mi

    I went to Athletico in South County for Vertigo. Meg was…read morevery thorough, professional and knowledgeable about my condition. Meg explained to myself the entire procedure to elevate my Vertigo. I felt very comfortable with Meg.

    *Unprofessional, disorganized, incompetent reception staff*…read more The therapists themselves are outstanding and brilliant! Professional, well educated, and amazing PTs. Unfortunately, the front reception staff are spectacularly incapable of handling simple new patient intake. The receptionist in the reception area sitting in the furthest back desk "forgot" to mention in addition to photo ID and insurance cards that we needed a prescription for PT. Never mentioned it once... pulled my daughter out of school, drove to our evaluation, checked in and it was a "oh by the way" you need this or else you can't be seen. Very dismissive and casual about cancelling our appointment after they failed to mention this requirement. In the state of Missouri, a prescription is not required for an evaluation and ... they offer free assessments - regardless of insurance type and coverage. There were other options besides just so rudely kicking us out, hence the...incompetent staff part. The worst part was the zero accountability and ownership from the 'professional' responsible for failing to communicate the prescription to me. In fact, she couldn't even be bothered to get up from her desk and apologize for her mistake after all the trouble we went through to get to our appointment early. So frustrated at her dereliction of duty and inability to work with us to find a solution. It's a shame a great group of PT providers have this support staff as the first point of contact into the office. Recommend making a script for everyone to use so this doesn't happen another patient.

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    Axes Physical Therapy - South County, MO - physicaltherapy - Updated July 2026

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