The staff are friendly and kind, but the business practices leave everything to be desired. I was…read moreleft waiting for about 45 minutes during one visit until a staff member saw me. I have had problems with the fitting of a dental implant, and was left flailing in the wind for several weeks. At this point I do not know if my problems will be resolved, or if they hope I will just fade away. Communication seems to be a major problem between the dentists and the patients, and the staff are not always in the loop.

This locations billing department is a fucking train wreck. This location states i owe 800 some…read morebucks and have not seen any insurance payment when I have a EOB from my insurance with a check number stating I owe 125$ . I've made 2 10$payments and their statement only show 1 WTFis going on with this shitty location billing dept

Doesnt understand craniofacial issues affect the secondary bite. Disappointing. Was abrasive when i…read moretried to describe again about my bite misalignment and jaw slipping

I went to the Next Door app about a month ago because I desperately needed a good local dentist. So…read moremany of the responses recommended Norton Family Dentistry. I went in and was initially impressed with the front desk people. They are so pleasant and not staring down their nose if I worried about paying for the service. First, it was so much less expensive than dentists I called to have a single tooth pulled. I was never left alone and the person (I am horrible remembering names but I will never forget how awesome she was) that stayed with me and took X-rays made a calm happen right away. I say that because I do not, or I should say, did not like dentists or doctors in general. But....when the dentist came in, he treated me like I've been there a thousand times and calmly suggested a treatment plan. I feel like a turn coat when I have to admit, there is a dentist that I trust....like immediately. The treatment plan could have included expensive root canals, but the Dentist explained the best course of treatment, far less painful in my mouth and wallet. So thank you everyone on the Next Door app and i hope this review helps someone find a good local dentist if you are anywhere near Norton, Ohio. I found my new Dentist.

Everyone there was very nice! I feel like most people hate going to the dentist, but they make you…read morefeel cared for and are good at explaining what's happening.

Dr Machusick fit me in for an emergency appt and she and her staff couldn't have been nicer; that…read moreincluded a weekend phone call.

Lindsey in billing attempted to scam me into paying for a partial that I never received! I had to…read moredefend myself by requesting dates in when the lab made the partial and the dates when I supposedly came in for the fit, alignment and adjustment. She didn't respond because the partial didn't exist! Her last voice mail was "you know you got the partial and you have not paid us for it!" My Insurance made her revise my bill! She tried scaring me into paying $1400.00 for service not rendered! She is a manipulator and a fraud! I will NEVER go back!!

Me and my family have been seeing Dr. Walton and his staff for a few years now. We're always…read moregreeted with kindness and great communication. The staff is prompt with returning calls. Especially if it's an emergency, Dr. Walton responds immediately even if it's his day off. The bills are rough because in my experience pretty much ALL insurance companies are horrible!! To avoid payment issues, always ask for the appointment or procedure to be ran through your insurance beforehand and most importantly call your insurance company yourself to see what is and isn't covered prior to your appointment. That responsibility shouldn't fall on any practice. You're responsible for obtaining all the information you need, ignorance is no excuse with Google at your fingertips. FYI: from what I've learned florid, additional needed x-rays, and a replacement tooth crown in or less than five years is not covered by insurance just to name a few. Anyway, my family is very pleased with the service.

We were having a difficult time tracking down insurance information. Christina from the billing…read moreoffice was EXTREMELY helpful. She assisted us and made sure we had the correct coverage to complete our appointment. She was kind and very professional.

My wife and I had a slightly traumatic experience. The surgeon, Nathaniel Kronenwetter, was rude,…read moreunprofessional, and profane toward my wife, who was anxious for her operation. He had zero tolerance for someone with anxiety. My wife passed out as a result, and there was no indication of care. I was not even notified that she had passed out when we were told to leave. I do appreciate having our money back, and I believe there were some staff who were sympathetic. Perhaps Kronenwetter was having an off day, but that doesn't matter in a professional setting. If you go here, I would recommend Dr. Kimberly or Klein.

If I could leave 0 fucking stars I would ! They had me come in April to fill out a shit load of…read morepaperwork... not to mention I came to the appointment EARLY because I knew I would have paperwork to fill out seeing that it was my first visit waited a hour before I got called back, they did X-rays AND EVERYTHING SCHEDULED MY NEXT APPOINTMENT TO GET MY WISDOM TEETH PULLED for TODAY JUNE 8th because they "ONLY have one SURGEON THAT DOES THE EXTRACTION AND HE'S ONLY THERE 1 DAY WHICH IS MONDAY" I got a text from them to confirm my appointment JUNE 2nd I confirmed I get there today their bitxh asses said the surgeon didn't/wasnt able to do my surgery.

Super unprofessional!! Cancel appointments a week before & have no reasoning!! Not trusting them…read morewith my teeth when they don't even know simple knowledge about why an appointment would be canceled then can't even get a hold of the doctor to figure out why either super waste of my time!!

Not a good initial experience and did not go back. Unfriendly attitudes from dentist and…read moretechnician; hygienist caused me a lot of pain.

Dr Kleckner and the entire staff at 330 dentistry are professional, caring and do everything…read morepossible to make your trip to the dentist as pain-free as possible