I talked with Matt today with a request for my upcoming service. He was very patient and kind along with very knowledgable and agreeable. I love this company, the service, the customer service and the quality. You are great Axiom! read more

We had a terrible experience with an Axiom salesman named Colin last week. He repeatedly knocked on our door for nearly 10 minutes, despite our 100-pound pit bull barking nonstop. It was obvious someone was home and that the dog was distressed, but he just kept knocking and refused to give up/leave. When I finally answered, he falsely claimed he had just treated our neighbors' yard and that they told him to come do ours too & he acted like he was about to spray wither I liked it or not. None of that was true- We all use a different pest control company. I told him he was waking my baby because he had upset the dog and asked him to leave my property. Instead of leaving, he continued trying to sell me his service as I was literally closing the door. He then came back later that same day and again that weekend. I believe he was riding a Onewheel or hoverboard. I understand door-to-door sales are part of the job, but refusing to take "no" for an answer, repeatedly returning to a home, and using dishonest sales tactics is completely unacceptable. As a woman home alone a stranger knocking at my door repeatedly is SCARY in this day and age, especially one won't leave when asked after ignoring our no solicitor signs. I called Axiom and they said this was a non issue and I was overreacting. This experience ensured we will never consider using Axiom's services & will certainly be telling my friends and neighbors to do the same. read more

Axiom Eco-Pest Control - Aggressive salesman - Pest Control Near Me - Nashville, Tennessee

This company sends people door to door to solicit business. They do not pay attention to no solicitation signs and they do not listen. They are patronizing, condescending and just plain rude. Nobody should ever do business with this company if these are their business practices. read more

I had never heard of Axiom until we were stalked by one of their salesmen. He passed by our no soliciting sign, banged on the door while my son was asleep, and then hung around outside our house for 7 hours. He watched us drive away for dinner. Then we saw him around 8pm riding his scooter on our street. We filed a police report as it seemed like casing behavior. Only when we found a thread on the East Nashville Facebook page did we realize this was sales for Axiom and many other people had similar and worse stories. I will NEVER use Axiom and will actively warn others to avoid at all costs. Way to tank your own business with shady, creepy salespeople who ignore no soliciting signs and scare away potential clients. read more

Leaving one star because i have to ... want zero stars. Very aggressive young man on a hover vehicle ignored the no soliciting signs in our private neighborhood. Lied and said he had customers here but when i questioned who he had to admit none. Spent most of his "pitch" criticizing my current provider. Even if i wanted the service i would not use it because of the way they spoke of competitors. read more

Very aggressive soliciting in a non-soliciting neighborhood, leading to countless complaints among residents. I will never even consider this company due to their rude and aggressive tactics. read more

Nasty fowl mouthed young man on a hover board tailgated into our community. When I told him he was trespassing and soliciting and he had to leave. He argued saying he had clients here and gave me a name that doesn't exist here. We chased him out. He got in a Tesla and swore and made derogatory comments as he was leaving. Be careful this guy was full of lies. Very well trained I must say. read more

Deceptive technicians and billing practices. On August 30, 2025 I was leaving and a technician suddenly showed up. He stated he was there to do the mosquito, flea and tick treatment to my yard. I was heading out at the time and I guess he thought nobody was home to check on him because my wife said he went to his truck and looked like he was going to do something then 5 minutes later she checked and he was gone. Then today I get the invoice for all the services that were performed on this day. We have 1/3 of an acre lot and the first time they did the treatment the technician was there for over an hour doing the lawn and eves and the interior. Guess what he never did anything this time. I called the office this morning on 9/2/2025 and the agent said that an account specialist would need to work on this. Then no one was available and they would need to call me back. Guess what they never did all day. You can't invoice for something that was never done. So the value for this service is nonexistent, this is a total fraud. Buyer beware they make a good show initially but never again. If I could give them "ZERO" stars I would. I am editing my review because this morning the technician that said he did all the regular services and the mosquito, flea and tick treatment sent me a crappy text message to my personal cell phone. I am attaching it to this review. read more

Deceptive Deceptive sales practices used and I have reported this company to the TN State Attorney General. Please do not allow them to use their high pressure sales tactics on you. 1. The sales agent solicited in my community where there are clear " No solicitation" signs posted at the entrance of the community 2. The sales representative did NOT specifically tell me about my right to rescind my contract within 3 days. They will also tell you they are offering only you this special deal today because they're trucks are near by but the reality is- they think if they complete one service before the allowable 3 day cancellation period is up they can lock you into their contract. What they don't realize is that there are laws to protect consumers from deceptive sales practices such as these. They told me that their contract overrides the TN State law which is incorrect. The law I'm specifically referring to is listed below. Cooling Off Rule under the "Tennessee Home Solicitation Sales Act of 1974 (Tenn. Code Ann. § 47-18-701 et seq.) I hate being taken advantage of and I hope I can help others in the future to be aware of companies such as these. read more

A scam service, they knock door-to-door. Are incredibly pushy salesmen, they unknowingly signed us up for a plan with numerous features we specifically said we do not want so they could charge us far more than is reasonable for pest control. I tried to cancel within the first three days of service which under federal law they are required to void contracts during a "cooling off period" of three days from contract signing. A day after signing I realized they charged me over $600 more than the standard rate for my pest control for the year, I emailed to notify them of cancellation again per federal law and their own contract they must return my money and cancel the contract. Instead they ignore my emails, refuse to cancel my contract, keep attempting to call me to retain my business. Do not sign up with them read more

The sales tactics of this company are abhorrent. They come by multiple times a day on their hover boards ringing doorbells after 7pm, waiting in your driveway after 9pm if you're not home and using the neighbors' names stating they're all using their services too. Ill never use them after all this and have reported them to my HOA, hub nashville and next I will report them to the police if they ring the doorbell again while the kids are sleeping. read more

This company has the worst sales people I have ever encountered. They were in my neighborhood last night and upset all of the residents to the point most wanted to call the cops. They came by my house 3 times after I already told them no. The first time, the rep had the audacity to start signing me up while I told him no! Based off the post my neighbors posted on our facebook page and the reviews I read here, this unacceptable behavior happens a lot with this company. read more

Their marketing tactics were extremely aggressive the representative nearly entered my home uninvited. I wouldn't choose their services even if they offered them for free. read more

This company visited our home unsolicited in a neighborhood with no soliciting signs around 9pm on a weekday. They rang the doorbell and knocked for minutes. What an incredibly unprofessional business practice. If they do stuff like this to non customers, I can't imagine how terrible they are to customers. Stay far away. read more

Beyond aggressive sales tactics. Visited my house three times in one day. Woke my neighbor's kids ringing the doorbell on a school night after 8. Will not do business with these types. read more

Fantastic service. Very attentive and friendly repeat back every thing you talked about.

This is the second time that a Axiom Eco-Pest Control sales person has stopped at our house. Both times they were smart As..... after they were informed that our neighborhood is a NONE SOLICATATION neighborhood they get smart mouthed and go to the next house. Clearly they can't read signs or understand simple English. Todays Jerk read more

Axiom Eco-Pest Control - Pest Control Near Me - Nashville, Tennessee

Their canvassers were horrible and invaded our subdivision this past Thursday nite up 05-2024 until after 9pm!! They were walking into peoples garages, checking back yards, looking inside the front door windows banging on the doors and ringing the door bell over and over again!! You lost my business. Very aggressive and unprofessional read more

Axiom is without a doubt one of the most professional, thorough, and reliable pest control services we have ever dealt with. I also appreciate the fact that they take the time to fully explain the services they will perform in a manner without getting technical to the point of boredom. I will not hesitate to recommend them to anyone we know that would require a pest control service. An A+ in my book:) read more

Ivan in Nashville did a thorough introduction visit today and answered all my questions about the variety of products he used. we are looking forward to a reduction in the wasps, ants, spiders and Beatles Thank you Ivan read more

Service has been excellent and plenty of notice is given before service visit. Everyone is professional and polite.

The technicians are very professional and polite when they come by for service. They ask if we have any concerns or new issues to address. If I need to call to reschedule a visit or have any questions, I don't have to wait on hold forever and never have problems. I'm pleased with the service provided as well. read more

I wish I could give 0/5. We are approaching harassment in the Spring Hill area. They have come 3 days in a row the first day 4 times and the last was 10pm!! Today when they came they were completely unprofessional and questioning our babysitter on when we would be home. Seriously people in the neighborhood are about to call the cops because we all have ringdoorbell proof. I am appalled any company would act this way. WE DONT WANT THE SERVICE! read more

I had a great conversation with Parker Regan, one of the sales reps, who took the time to explain everything in detail. He was quick but to the point of what the company can do for me and all 4 of my dogs, who go outside quite a bit. He was very personable and had a great sense of humor, which i enjoyed. I would recommend him to anyone i know that is looking for a new rep for pest control. Thank you! :) read more

Axiom's sales people will lie to get you to sign up. The company knows this, and has instituted a process to make sure you're bound to their terms of service, no matter what you were told by their agent who interrupted your day by knocking on your door. Within the first three minutes of speaking to their agent, we told him we were likely moving out of state soon, and asked what would happen to the one-year term of our agreement He assured us that if we relocated out of their service area, we'd be released from the contract. THAT WAS A LIE! We paid them a total of $348 for two visits over the next SIX WEEKS on this "quarterly service agreement." Indeed, we did end up selling our house and moving, at which point we were asked to pay a $250 early termination fee. They have been unyielding on this in spite of THEIR AGENT'S misrepresentation of their agreement terms. This company LIES, MISREPRESENTS THE SERVICE SCHEDULE YOU ARE AGREEING TO PAY FOR, and you'll be a much happier person if you remain a non-customer of the company. read more

Complete rip off. I will never sign a service contract again. Once they have you, you're screwed

I didn't appreciate the door-to-door salesman and wish I'd not answered the door. I repeatedly said I wasn't interested and that I was on a work call that I had on hold and I finally just said, "Not interested" and closed my door. That they have to do pushy sales techniques makes me very suspicious. Very unpleasant experience. Please do your research prior to using this company. read more

Signed up due to the amount of work they promised. After 2 treatments there is absolutely no improvement or change whatsoever. The ant hills that were there before the original treatment are still there and thriving even after the 2nd treatment. Complete waste of money. They are in and out before you even know they are here. read more

Had concerns about Axiom but they reached out to me and immediately remedied any concerns that I had.