I had kidney stones backing up my kidney as I could no longer pass fluid. Went into the ER @…read moreVirginia Beach General. Urology of Virginia, specifically Alexander Birk, MD was the surgeon who operated the following morning. I had a stent placed and had to go back for laser surgery two weeks later, again Dr. Birk performed the surgery. Excellent Doc, great bed side manners and explained everything and answered all my questions. I had no problem reaching doctors after hours or at any time. They were available 24/7 if needed. 10/10 Chris R.

I have never felt more like a number in my whole life! I was greeted by an assistant who was busy…read moreeasing a pasta salad and covered her mouth with a tissue while talking. The reminder did not have who I was seeing, so it was super confusing getting around the building. After waiting in line for over 10 minutes, I was told that the technician was serving another patient and I might not be seen. I have been kept waiting for 12 minutes while waiting for the answer. Awful, awful service. I've been in the building for almost an hour!

Delivered a food order to an employee (reception) and reported it was never delivered. Zero tip of…read morecourse but what's infuriating is I received a violation for that with my job putting my job at risk. Deceitful employees. If they do that for free food, what else are they doing?

Either JenCare has taken on more patients then they can admittedly handle or they could hire…read moreefficient individuals who care about their patients health,follow up after receiving bad test/lab results,timely referral process and return patients calls.I have never felt more ignored or less cared for then in past 12months.

Beach Medical Pavilion is a newish facility housing a number of medical practices. It is conviently…read morelocated on Will O Wisp Drive off First Colonial Road. The street runs parallel and south of the outer parking lots on the south side of Sentara Virginia Beach Hospital. The location is extremely convent for the doctors who perform surgical procedures at either the Hospital or its Outpatient Surgical Center, which is located just across the road. The building has a tremendous amount of parking. Actually some of it might be overflow parking for the hospital. Handicapped parking is available near the front door. The building is nicely designed, both indoor & outside. The lobby gives a circular feel with its decorative flooring. It is always kept meticulously clean & maintained. My Gastroenterologist is located on the center's second floor. Their office includes surgical facilities where less complicated procedures, such as colonoscopies, are done. The level of care I've received has been quality. I've always been made more comfortable by its close proximity to the hospital. The choice of a practice in this facility is one you won't regret.

This Health Center houses many different medical practices, a Sentara Physical/Occupational Therapy…read moreCenter & a Bon Secours Outpatient Surgery Center. My PCP has been located in the center for many years. My Gynecologist practice has one of their offices there. My Gastroenterology practice had a satellite offices there for many years. I had eyelid surgery at the Outpatient Surgery Center about a decade ago. I don't believe it was a Bon Secours Surgery Center at that time. The medical practices are quite varied & most aren't Bon Secours groups. The location is convenient for both those coming from Bayside & the Princess Anne areas. From the north take Independence to S Independence & another right on Healthy Way. The location is just north of South Plaza's intersection with Princess Anne Road, thus providing ease of access from the south. It's hard to miss the 3 story building. It sits at the back of a large field/open space. One can't help but wonder what else was envisioned to have been built on the property. Healthy Way ends at the entrance to the Medical Center. The building is clean & filled with hand sanitizer stations. Parking is abundant on all sides of the building, even including tree shaded spots. There is handicapped parking available on the front & back sides. But even if they are full, other parking spaces are available that are nearly as close. A drive around entrance is available on the back side with the outpatient surgery center opening facing it. There is also a drive around on the front side. This is very beneficial for those dropping off or picking up patients. There's even a shopping center at the corner of South Plaza & Princess Anne Road that you can access from Healthy Way. One can conveniently shop for essentials or have prescriptions filled after your medical appointment. I've been frequenting this health center for years & love it's convenience.

I had outpatient surgery at the surgery center. From the moment of check in until I was released…read morelater it was a very positive experience. The staff was superb and made me feel very safe and comfortable. There were plenty of staff taking care of me as they prepped me for surgery. The anesthesiologist came in and we chatted for a bit and I alerted him to my concerns and he was attentive and considerate. My surgeon came in to the pre-op room and went over what to expect and then they wheeled me into the operating room and put me under. The experience was A+ and I would recommend this facility if you have the opportunity to go here.

My son was hospitalized here for four days. He received adequate care. It was a nice clean facility…read morewhen I went to pick him up. Everyone was super nice whenever I had any kind of contact with anyone over the phone they offered Zoom meetings because I do live five hours away from the hospital. He was in acute care, but they definitely went above and beyond for him. Definitely recommend.

If you have had issues here, i encourage you to report them to your insurance company so an…read moreinvestigation can be launched, as well as the department of behavioral health, and report nursing licenses of those who were negligent. It is within your patient rights. The discharge nurse told my wife that my daughters records would have to be subpoena if we wanted them. My daughter had self harm marks that were made during the time there. We noticed them during a visit, they were big and visible in the short sleeve shirt she was wearing. staff failed to notice for days, all we wanted was in writing that staff failed to observe the marks, prevent this from happening, and failed to treat them in a timely manner. I am fairly certain one is infected, we will follow up with her primary to check on the potentially infected mark, and proceed from there. We were able to advocate an early discharge. Use your patient rights.

This location houses 3 of the most experienced and knowledgeable primary care physicians I've ever…read moreknown. The front staff is lacking, with the exception of one, Laina, who is always friendly, smiling, and the most helpful receptionist there. It makes a difference when you have 2-3 ladies at a window, and only one looks up and acknowledges your presence. The lab tech Caley is very easy going and quick with her lab draw. And the nursing staff is friendly as well. Let's not forget the wonderful Xray techs, Jenny & Neelie!

I have come to this practice several times. I have seen Beth McCabe who is amazing! And I've also…read moreseen Warren Austin. Both are so extremely kind and friendly. They are great listeners and are very attentive and understanding. I feel great when I am with them. And I am set assured I'm getting the best care. Very experienced drs who address you with the upmost respect. Wait time is minimal every time I have come. Everyone from admin to lab techs are so friendly. Very welcoming place. Clean and well lit. Easy to find. Plenty of parking outside. I would recommend to anyone looking to change PCP

I see Dr Warren Austin and he is a great Doctor and listens. I just started seeing him a month ago…read moreand he seems like he wants to help his patients get better A great listener as the other post said. Wants to help his patients no matter the health issue. I recommend him for a primary care physician

I saw online that this clinic got great reviews. I went…read morethere and was efficiently served. I was given a choice whether to register on paper or digitally (I chose paper). The receptionist was very nice and helped recommend a pharmacy. The staff who saw me were kind. I definitely will return again if I need urgent care.

It would have been nice to receive the services I came for. I first tried to get a DOT drug…read morescreening for work. Apparently after 5p they stop on Friday so I was told at 5:03p come back Saturday 8-2p only to find out that nobody was there to do the test. It'd be nice to know in advance so the proper information can be communicated to find another location. I'd advise anyone call ahead to save your time. especially if you are out of the area.

One of the better experiences I've had at this location. From check in to check out everyone was…read morefriendly and clear with what they were doing and why. Caring staff members at this visit who seemed to be interested in helping. Wait times a bit long but I babe waited longer!

Have gone here multiple times. I've always felt the care providers' concerns. Have yet to leave…read moredissatisfied and don't think I ever will.

The front desk personnel was very nice! You have to be buzzed in....plexi-glass between staff and…read morevisitors. Hand sanitizer available. Very thorough. First time coming here to pick up paperwork (yes they check ID) and it's Military Circle Mall!!!!! Best part. You can go shopping right after! Plenty of parking and it's right next to Ross!