It says the gours were updated this month. 8a-5p. Ive been sitting in the parking lot since 8 and…read morecalling and no one is answering. I tried knocking on the door and no one answered. Ive been out here 45 minutes just trying to get my dog seen. Is this even a professional business?

My elderly cat was VERY sick and I called five or six vets and no one could get him in. I called…read moreAnimal Care Clinic and I can't tell you how very glad I did. They had me bring him in right in. The staff IS amazing, and that includes the vet. I felt listened to and there was no attempt to upsell me, which is what I usually experience at the vet. I highly recommend this place. I would give ten stars if that were an option!

Stonecrest was referred to us when we relocated to West Virginia and WOW we could not be happier!…read more The entire staff is fantastic with our dogs, love on them and take special time to give them attention. Dr. Johnson is so compassionate with our elder Dixie yet is very honest about her hips failing. She recommended a shot for Dixie that has helped her to continue getting up steps. We have boarded our dogs and our son's dog, knowing they are in great hands. A special shout out to Olivia, the tech with a BIG personality and bigger heart for animals :) HIGHLY RECOMMEND!

After a long full life we needed to put our little pound puppy to sleep due to her constant pain…read more We took her to our regular vet and sat for hours in the waiting room. Our daughter recommended Stonecrest so we called and they agreed to see us first thing the next morning. They were so kind and compassionate, allowing us to sit with her and hold her while the anesthesia took effect and then to comfort her as they gave her the final injection. I will never be able to thank them enough for their kindness and the concern they demonstrated for our feelings even though we were not a regular customer.

My cat was sick. I called a few different vets and no one could get me in the same day unless I…read morepaid an astronomical emergency fee to do so. However, they had an opening the very next day. Luckily, my cat was OK to wait one more day. I brought her in and the visit itself I believe was $68. They gave her antibiotics that were only like eight dollars. And then nausea pills that I knew we didn't need, but they insisted on giving us anyways that we're $33. Everyone was very kind. Honestly, for $107, it gave me peace of mind that my baby was gonna be OK. I will be back!

My 9 year old dog has suffered from dental issues since she was 3! We had been taking her to a…read moredifferent vet, but she had gone through 2 unsuccessful dental procedures. Since bringing her to Merritt's Creek, they have done(hopefully her last) dental procedure and made sure to do x-rays to ensure it was successful! I waited for several months after her surgery before I wrote this review. But I am so grateful!!!! I only wish we would have came here to begin with! If you're looking for caring, genuine people to look after your fur babies - THIS is the place! Thank you for taking such good care of Dixie.

Nice building easy to get to with big parking lot. Walk in to register and you can wait in the big…read moreand clean lobby or in your car and they will come out and get your pet. The front-desk personnel greet you immediately and ask your pet's name. The exam room was a nice size and very clean. This was my first time there with my new puppy. My husband had his labs there for years. In fact, it was the father of the vet we saw that my husband had seen for years in a different location. They have such a good reputation that they are on the second generation and location. My puppy had a little tummy trouble so he got some meds. Three or four days later they called to check on him. I wish they would take human patients!!!

We have been to this facility 3 times and that was my wife's decision. I shopped around to other…read morevets in the area of which there are many. This location is by far the most expensive in the area. Ayers Animal hospital on Norway avenue accurately and economically addresses your pets condition. They have earned our respect and our continued patronage.

I had a 3 o'clock appt and checked in from the parking lot as instructed. I was told they were…read morerunning a few minutes behind and a tech would be out shortly to pick up my dog. At 3:27 I called back for an update. Let me bullet my thoughts: + If you are running more than 10 min behind schedule, you should be calling customers as a heads up. Unless you take ppl arriving to appts 20-30 min after their appt. Or are customers' time not valuable to your business? +Tech gets on phone and has the nerve to say it took her so long because she was reviewing my dog's record... you've had them for 3 weeks. Maybe do reviews the night before or morning of ( just a thought) +Lobby is closed (understandably due to COVID), but you should notify your customers of this.

I recommend this vet with the highest regard. I have been taking my animals there for years. Dr…read moreAyres is a compassionate caring man. His staff to me appears cutting edge. Extended me dogs life 2 time 6 more years . Operations removing cancer the size of 2 adult fist. Admit it was pricey however it was my a life. The only problem I have is the wait time and then always wanting to see your animals. I cannot bring 5 cats in at one time just to get flea prevention. I can order the same thing off of Amazon. I understand they want to see the animals to protect themselves in case something happens in todays silly world. This is just flea medicine. I would give 5 stars if not for that. Bottom line they are the best. They are cutting edge. I recommend them to the highest degree.

Top notch staff! You will always be greeted by a cheerful…read morevoice. The staff sincerely cares about the animals and owners. Everyone is patient and kind. Their customer service is second to none. I could not recommend them more!

Love Dr Olson and his associates. Always there when I need him. Reasonable priced too. Highly…read morerecommend.

Beware! Beware! Beware!…read more Just because they give you a quote for service's doesn't mean that is what you'll be charged. Then they want to hold your pet hostage if you don't have the money to pay UP! They couldn't care less if you take your pet somewhere else because of the bait and switch tactic. They'll be happy to forward the paperwork. Never seen such tactics before.

The worst veterinarians office that I have ever dealt with and their attitude shows that this vet…read moreand staff really do not care about the animals. I had been taking my animals to this place after my vet left for a practice out of the area. Everything had been so-so until one afternoon last month when my dog got into my shopping bag and ate 22 children's Ibuprofen. When I realized how toxic ibuprofen was to dogs I called the office and told them what had happened and I was bringing my dog in. Well, the response was "we don't see animals unless they have an appointment". I responded that my dog needed to be seen to get treatment. I was told to hold and then she came back and said "As I said, we won't see your animal without an appointment. You'll need to take it to the animal ER and they open at 6:30." This was a little after 3:00 in the afternoon and treatment was urgently needed. So, after her I don't give a sh*@ response and my being just a tad stressed I told her what she could do with herself and hung up. I then luckily found another vet that gave my dog the emergency treatment that was needed along with animal poison controls suggestions. With my dogs weight and eating such a large dosage, quick treatment was a must and if I had waited until 6:30 my dog could have died or suffered permanent damage to the liver or kidneys, since charcoal and fluids need to be administered within the first 2 hours (per poison control). That vet should have known that a large ibuprofen ingestion by a dog requires critically timed treatment. If she or her staff really cared about animals they would have recommended a local vet to take my dog to, but they didn't and didn't care. ZERO stars.

Missy is wonderful and really cares about the furbabies. Everyone is always friendly and…read moreprofessional. I wouldn't take my girls to anyone else.

This place is a joke. They are quick to tell you to find a new vet if they can't get medicine…read moreneeded. They post information about your animal without permission on Facebook, they are evidently non-confidential? Veterinarian Missy Bentley must not take her job serious because she laughs at comments on Facebook which are in violation of patient confidentiality. Sad but it's went down hill and it's very unprofessional.

I recently moved to West Virginia and Dr. Shy was recommended to me. His staff are amazing and love…read moremy dog, and it's obvious how much they care about animals. Grateful to have found them!

First of all I would like to thank Dr. Shy and his wonderful staff for the care they gave my baby…read moreboy Buddy Smith. He was almost 17 when he went to Heaven 3 weeks ago. I miss him dearly But His body was tired and God needed him. Over the past year he was sick on several occasions but Dr. Shy and his wonderful staff always seem to manage to keep him going so that I could Continue to make memories with him for a while longer. Barboursville veterinarian clinic has some of the greatest ,most compassionate and most caring people I have ever known. Dr. Shy Is one of the best Vets that I have ever met. I want to thank you Dr. Shy for being so caring and so great with Buddy, it will never be forgotten, thank you. I want to give a special thanks to Kyana one of the technicians that Always made Buddy feel "Special". When I would take him over to the clinic and he was sick, the minute he would see Kyana his eyes would light up as if to say " l got this there's my friend ". Thank you so much Kyana for being Buddy's caregiver and friend it will never be forgotten. And I want to give a Special thanks to Jamie the receptionist. Every time I would call in a panic because he was sick, she always seem to be very prompt at helping me to get him in, so that he would feel better. Thank you so much Jamie it will never be forgotten. And to the rest of the staff Thank you all for all the care and compassion you gave to Buddy when he was there in your care, it will never be forgotten. Buddy's last year on this earth was good because of Dr. Shy and his staff. Thank you from Buddy and from me, from the bottom of my . The Barboursville Veterinarian Clinic has some of the greatest and most caring people I have ever met, I "HIGHLY" recommend them. Again Thank You All for everything, it will NEVER be forgotten, Sincerely Gale Smith.

Professional, kind, and personal. Dr. Fulks takes her times to explain the good and/or possibly bad…read moreoutcomes and potential price of these outcomes. Staff were respectful, prices are reasonable, quality was excellent.

I followed Dr Ellis and a couple of her crew members to South Huntington Animal Hospital. She is…read moremy hero. I had a nine day old kitten that was born without a bladder. She did surgery to create a bladder for him. Now nine years latter he is a happy, healthy, strong male kitty. I will always follow Dr Ellis.